Business Details
About
Car Rental AgencyVan Rental
Need a rental car in New Orleans, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our I-10 & Read location today.
Location
Enterprise Rent-A-Car
10200 East I-10 Service Rd., New Orleans, LA
70127, United States
Hours
Reviews
4.2
236 reviews
5 stars
163
4 stars
22
3 stars
11
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individual employees providing exceptional service.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including customers receiving different cars than reserved or having to wait for vehicles to be ready.
Cleanliness
There were mixed reviews regarding the cleanliness of the vehicles, with some customers noting that cars were not adequately cleaned before rental.
Reservation Issues
Multiple customers expressed frustration with the reservation process, citing problems with honoring reservations and unexpected charges.
Overall Experience
While many customers reported positive experiences, there were notable complaints about poor service at specific locations, leading to a divided perception of the business.
- JFjoseph ferdinand4 days ago5.0My experience with enterprise was very pleasant. They came and picked me up from our home and brought me back once our time the car.
- ABAndrea BrownNov 5, 20255.0I would like to recognize Santee at the Enterprise Rent-A-Car on I-10 Service Road for his exceptional customer service. My mother, who is older, recently rented a vehicle there and Santee went above and beyond to make the process smooth and comfortable for her. He was patient, kind and attentive, taking the time to clearly explain everything and answer all her questions. When she mentioned that she isn’t very tech-savvy, he was understanding and reassuring, never making her feel less than , uncomfortable or rushed. He was just so polite, his smile put her at ease and he didn’t get frustrated when she asked the same questions. Santee even walked her around the car, carefully pointing out details such as a small crack on the door so she wouldn’t worry about being charged for it later. He made sure she had all the necessary information and documents before leaving to ensure that it was kept in the car because he was aware the email was out of the question! It’s rare to encounter someone who provides this level of care and professionalism. Thank you, Santee, for your outstanding service and compassion
- MCMarie cOct 20, 20255.0It was an easy process and the staff were friendly.
- SRShay RainOct 15, 20254.0Great customer service just need cars
- VJValerie JollyOct 14, 20255.0Great rental process, good price, and reliable!! Thanks 👍!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in New Orleans, LA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in New Orleans?
Enterprise Rent-A-Car is located at 10200 East I-10 Service Rd., New Orleans, LA 70127.
What are the operating hours of Enterprise Rent-A-Car at the I-10 & Read location?
The location is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I make a reservation at Enterprise Rent-A-Car in New Orleans?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/la/new-orleans-i-10-read-1404.html or by calling +1 504-241-3900.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise provides discounts for active military personnel.
What nearby hotels can I stay at when renting a car from Enterprise Rent-A-Car?
Nearby hotels include Wyndham Garden, New Orleans East Hotel, Best Western Avalon, Quality Inn, Days Inn New Orleans, Holiday Inn, Country Inn & Suites by Radisson, and Knights Inn.
Are there any automotive parts stores near Enterprise Rent-A-Car for quick repairs or accessories?
Yes, Napa Auto Parts No018 and NAPA Auto Parts are nearby for your automotive parts and accessory needs.
What nearby transportation services can help me get to Enterprise Rent-A-Car?
Kerry's New Orleanian Transportation, offering towing and travel services, is located nearby to assist with transportation needs.
Are there any notable places of interest near Enterprise Rent-A-Car in New Orleans?
Nearby points of interest include the Restoration Church, EPIC Nola, and Luxe Banquet & Reception Hall for cultural and community events before or after your rental.