Business Details
About
Car Rental AgencyVan Rental
Need a rental car in New Orleans, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Chef Highway location today.
Location
Hours
Reviews
4.1
257 reviews
5 stars
170
4 stars
34
3 stars
7
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, highlighting specific employees who went above and beyond.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and maintenance of the vehicles, including dirty interiors and mechanical problems.
Wait Times
Customers frequently reported long wait times for vehicle pickup, even with reservations, leading to frustration.
Reservation Issues
There were multiple complaints about not receiving the reserved vehicle type, with some customers being offered different cars than expected.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding poor service and unresolved issues.
- MDMrs DouglasNov 12, 20255.0Chef Enterprise staff were great from pick up to drop off. They all were professional, courteous, informative and engaging. Everything went exceptionally well. Car rental went smoothly. Will definitely use Chef location again.
- JBJaimee BrownNov 7, 20255.0Endia is the absolute BEST!! The E in enterprise is for ENDIA! When my best friend’s other rental company fell through, Endia came through and saved the day! She ran that location like a machine with no help from any other employee. She truly made our day! Thanks Endia 🧡
- KOKathy OrdonOct 28, 20251.0I made a reservation about a month ago for my grandson birthday party. Get there to pick up my rental I was told I had to have à bill to verify my address. Which started 2 weeks ago. No one contacted me by phone now email in reference to this. This was unprofessionally handled,
- KMKarl MartinAug 12, 20255.0Great 👍
- GHGodfrey HomAug 11, 20255.0Easy breezy in and out, friendly reps.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in New Orleans?
Enterprise Rent-A-Car is located at 4122 Chef Menteur Hwy, New Orleans, LA 70126.
What types of vehicles can I rent at Enterprise Rent-A-Car at North Chef Highway location?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and auto rentals.
What are the business hours for Enterprise Rent-A-Car at this location?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation with Enterprise Rent-A-Car at this location?
You can reserve your rental car online at enterprise.com/reserve or visit their website for more details.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, they have great weekend rates and special deals which you can book through their website.
What nearby accommodations are available for travelers renting a car at Enterprise?
Nearby accommodations include Days Inn by Wyndham New Orleans Pontchartrain, Providence Guest House, and NOBTS Providence Guest House which offer convenient lodging options.
Are there any nearby automotive services close to Enterprise Rent-A-Car?
Yes, Goodyear Auto Service is nearby offering tire dealer and repair services, oil changes, and automotive repairs.
Where can I find nearby amenities like pharmacies or convenience stores while visiting Enterprise Rent-A-Car?
Walgreens, a pharmacy and convenience store, is located nearby and can meet your cosmetic, beauty supply, and medication needs.
What nearby attractions or points of interest could I visit after renting a car from Enterprise?
You can explore cultural sites like the NOBTS Museum of the Bible and Archaeology or enjoy some leisure time at Cafe New Orleans, both close to the rental location.