Need a rental car in New Orleans, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Uptown location today.
Many customers praised the staff for being friendly, professional, and efficient, highlighting positive interactions with employees like Daniel, Damien, and Kaitlyn.
Vehicle Availability
Several reviews noted issues with vehicle availability, particularly during busy times, leading to dissatisfaction among customers who had reservations.
Cleanliness and Condition
Some customers reported receiving vehicles in poor condition, including cleanliness issues and damage not properly documented.
Reservation Issues
There were complaints about reservations not being honored, with customers being asked to return for vehicles that were not available at the time of pickup.
KL
Kathleen Link
Feb 25, 2026
1.0
Reserved well in advance, but when we arrived to pick up the car, there were no cars available. We eventually were transported to another location to pick up a car that was not the size vehicle we requested and had to ride in a not so nice car for 5 days. Would not rent from Enterprise again.
GC
Georgene Conner
Feb 19, 2026
5.0
Great service...easy to pick up car and return
CH
Cynthia Hayes
Dec 23, 2025
5.0
The service and professionalism was excellent! Daniel did a great job in facilitating my needs and went the extra mile. I am very grateful. I always choose Enterprise for this reason.
LK
Linda Kirby
Dec 9, 2025
1.0
This location rarely has enough staff or vehicles available even with a reservation. You cannot count on them being able to pick you up or drop you off.
MY
M.Gatlin Yoga
Dec 4, 2025
4.0
While staff was very nice unfortunately I was renting while flights had been reduced so very limited on vehicles (at all car rentals so not just a problem with enterprise) so was stuck with a vehicle that didn't allow me to carry and use my electric travel wheelchair. But multiple times I have found them very limited on hatchbacks .. I have to pay extra to get suv, even compact suvs, to be able to carry wheelchair that folds down to 37"×23"×15" since there were no hatchbacks available.. last sedan it took two people and a lot of maneuvering to get it into trunk.