Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Elysian Field in New Orleans, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Orleans, LA or call us at (504) 948-3600.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
435 reviews
5 stars
231
4 stars
87
3 stars
56
2 stars
14
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and professionalism, particularly highlighting individuals like Keith and Jean for going above and beyond.
Staff Behavior
While some reviews commended staff for their kindness, there were serious concerns about management behavior, particularly regarding a manager's aggressive treatment of employees.
Service Speed
Customers reported mixed experiences with service speed, with some noting quick assistance while others experienced long wait times and overwhelmed staff.
Product Availability
Several reviews indicated issues with product availability and incorrect parts being provided, leading to customer frustration.
Store Environment
The store was generally described as clean and well-stocked, but some customers noted that staff seemed overwhelmed during busy periods.
- JBjaqwonna brooksDec 14, 20255.0Thank you Kachil and Jamal for all your amazing hard work!! They went above and beyond to ensure I had the correct battery for my car key fob. The lines were long and they knocked the lines down so quick. The customers were impatient but they handled everyone and everything with a smile and I really appreciated that! Many times in customer service people think they can abuse the workers because they are at their jobs and it’s totally not fair to the employees to be able to get verbally abused just to have a “job” those boys did amazing this past Saturday and I’m giving them their flowers. I will only be coming to this location because of the amazing support and service i received! Thanks again Jamal and Kechil and don’t let anyone steal your happiness away!!!!
- TFTyler FruneauxNov 28, 20255.0Keith helped change our car battery. Thanks Keith!
- KMKevin MccorkleNov 26, 20255.0I had a great experience this morning withJean she was helpful and kind and enjoyed our conversation.
- RMReaux MaliceNov 15, 20255.0Jean T was extremely helpful she went above and beyond she inspected my tires and went under my hood and let me know of preventative maintenance
- GPGabriel ProsserNov 14, 20255.0Keith Johnson, the store manager has EXCELLENT customer service! The man deserves a raise! Thank you!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in New Orleans?
AutoZone Auto Parts in New Orleans is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Can I pick up my order in-store at AutoZone on Elysian Field?
Yes, AutoZone offers in-store pickup service for your convenience.
Does AutoZone Auto Parts offer same-day delivery?
Yes, same-day delivery is available at AutoZone Auto Parts in New Orleans.
What types of products can I find at the AutoZone store on Elysian Field?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which brands does AutoZone Auto Parts carry at their New Orleans store?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a gas station near AutoZone Auto Parts at 1531 Elysian Field?
Yes, there are two gas stations nearby: Shell and Chevron Station New Orleans, both with convenience stores and dining options.
What dining options are close to the AutoZone on Elysian Field?
Nearby restaurants include Melba's, a Cajun and Creole restaurant, Krispy Krunchy Chicken, and Smoothie King for smoothies and light eats.
Are there any laundry or auto detailing services near AutoZone in New Orleans?
Yes, Wash World and Quick Wash & Dry provide laundromat, dry cleaning, and auto detailing services near the AutoZone store.
Can customers stop by a pharmacy close to AutoZone after shopping?
Yes, CVS Pharmacy is nearby offering pharmacy services, medical supplies, and other shopping needs.
How can I contact AutoZone Auto Parts at the Elysian Field location?
You can call them at (504) 948-3600 or email customer.service@autozone.com for inquiries.