Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Elysian Field in New Orleans, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Orleans, LA or call us at (504) 948-3600.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
433 reviews
5 stars
229
4 stars
87
3 stars
56
2 stars
14
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Keith, Jean, and Kelechi, highlighting their willingness to assist even in challenging situations.
Staff Behavior
While some reviews commended staff for their kindness, there were serious concerns about management behavior, particularly regarding a manager's aggressive treatment of employees.
Product Availability
Customers frequently noted issues with product availability and stock levels, with some expressing frustration over not finding necessary parts.
Store Environment
The store was generally described as clean and accessible, but some customers reported long wait times and overwhelmed staff during busy periods.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent service while others reported rude behavior and dissatisfaction with service quality.
- EWErika WinchesterNov 16, 20255.0The store manager did a good job with assisting with car issues.Thanks!
- RMReaux MaliceNov 15, 20255.0Jean T was extremely helpful she went above and beyond she inspected my tires and went under my hood and let me know of preventative maintenance
- GPGabriel ProsserNov 14, 20255.0Keith Johnson, the store manager has EXCELLENT customer service! The man deserves a raise! Thank you!
- SSSinbadableOct 30, 20255.0Jean and Johnson are the real MVPS. They helped me not once but twice to find the tools I needed and helped me return tools I didn't use in the end. 5 out 5 service and both of them should be commended for pulling back to back open to closing shifts. I wish this was the autozone near my house to stop by more but I will be returning because of their customer service skills.
- KKKristenOct 25, 20255.0Keith literally saved our lives. It was pouring rain and my best friend car battery died. We needed it changed and he did it in the rain and helped us with every step. He is so amazing. The store and the customer service here is unmatched. This is the auto zone to come to! Thank you so much King Keith!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in New Orleans?
AutoZone Auto Parts in New Orleans is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Can I pick up my order in-store at AutoZone on Elysian Field?
Yes, AutoZone offers in-store pickup service for your convenience.
Does AutoZone Auto Parts offer same-day delivery?
Yes, same-day delivery is available at AutoZone Auto Parts in New Orleans.
What types of products can I find at the AutoZone store on Elysian Field?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which brands does AutoZone Auto Parts carry at their New Orleans store?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a gas station near AutoZone Auto Parts at 1531 Elysian Field?
Yes, there are two gas stations nearby: Shell and Chevron Station New Orleans, both with convenience stores and dining options.
What dining options are close to the AutoZone on Elysian Field?
Nearby restaurants include Melba's, a Cajun and Creole restaurant, Krispy Krunchy Chicken, and Smoothie King for smoothies and light eats.
Are there any laundry or auto detailing services near AutoZone in New Orleans?
Yes, Wash World and Quick Wash & Dry provide laundromat, dry cleaning, and auto detailing services near the AutoZone store.
Can customers stop by a pharmacy close to AutoZone after shopping?
Yes, CVS Pharmacy is nearby offering pharmacy services, medical supplies, and other shopping needs.
How can I contact AutoZone Auto Parts at the Elysian Field location?
You can call them at (504) 948-3600 or email customer.service@autozone.com for inquiries.