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AutoZone Auto Parts

4.0
(437 reviews)

Business Details

1531 Elysian Field, New Orleans, LA
70117, United States
(504) 948-3600
https://www.autozone.com/locations/la/new-orleans/1531-elysian-field.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Elysian Field in New Orleans, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Orleans, LA or call us at (504) 948-3600.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1531 Elysian Field, New Orleans, LA
70117, United States

Hours

Reviews

4.0
437 reviews
5 stars
232
4 stars
87
3 stars
56
2 stars
14
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.

Staff Performance

Several employees, particularly Keith and Jean, were highlighted for their exceptional service and dedication, while management behavior was called into question.

Store Management

Concerns were raised about the store manager's treatment of staff, with reports of aggressive behavior impacting the work environment.

Product Availability

Customers noted issues with product availability and the store's preparedness to meet basic needs.

Overall Experience

While some customers had positive experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
  • LJ
    Leezy Jay
    Feb 24, 2026
    1.0
    Don’t shop at this location they lack customer service my car stalled out there they couldn’t provide a jump box 🤷🏽‍♀️ but all the other locations had one she stated {THE MANAGER} she didn’t try to help at all 😑I don’t care to be back ✌️
  • JB
    jaqwonna brooks
    Dec 14, 2025
    5.0
    Thank you Kachil and Jamal for all your amazing hard work!! They went above and beyond to ensure I had the correct battery for my car key fob. The lines were long and they knocked the lines down so quick. The customers were impatient but they handled everyone and everything with a smile and I really appreciated that! Many times in customer service people think they can abuse the workers because they are at their jobs and it’s totally not fair to the employees to be able to get verbally abused just to have a “job” those boys did amazing this past Saturday and I’m giving them their flowers. I will only be coming to this location because of the amazing support and service i received! Thanks again Jamal and Kechil and don’t let anyone steal your happiness away!!!!
  • TF
    Tyler Fruneaux
    Nov 28, 2025
    5.0
    Keith helped change our car battery. Thanks Keith!
  • KM
    Kevin Mccorkle
    Nov 26, 2025
    5.0
    I had a great experience this morning withJean she was helpful and kind and enjoyed our conversation.
  • AA
    Antonio Alvarez
    Nov 15, 2025
    5.0
    Jean T was extremely helpful she went above and beyond she inspected my tires and went under my hood and let me know of preventative maintenance

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Certified March 01, 2026Yext Knowledge Graph
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