Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Chef Mentuer Hwy in New Orleans, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Orleans, LA or call us at (504) 241-8701.
Feedback on customer service is mixed; while some employees like Kim and Marcus received high praise for their helpfulness, others like Don and Michelle were criticized for being rude or unhelpful.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided excellent assistance, while others felt that employees lacked product knowledge and were unhelpful.
Store Environment
The store is generally described as clean and well-stocked, but some customers reported negative experiences with staff attitudes that detracted from their shopping experience.
Mixed Experiences
Overall, customer experiences vary widely, with some expressing satisfaction and loyalty, while others reported dissatisfaction and a lack of professionalism from certain employees.
JR
Jeronimo Roman
Jan 1, 2026
1.0
No help at all
TM
The New Orleans Mystics
Dec 15, 2025
5.0
The manager and staff was extremely helpful.
KW
Keycora White
Nov 28, 2025
5.0
My Ms Kim is the best . Always ❤️❤️
MM
monique
Nov 3, 2025
5.0
Mrs Kim Lewis have excellent customer service skill. She was very helpful and knowledgeable of auto parts .. she greet her customer in a professional manner.. keep up the great work Mrs Kim Lewis we need more good people like you.. thank you so much
Ms Bovia
BS
BAM BAM Sr
Nov 2, 2025
2.0
The worker name is DON HE WAS NOT HELPFUL. HE TOLD ME HOW TO GO ON. I TOLD HIM IT WAS MY FIRST TIME LOOKING FOR THESE HEADLIGHTS THAT I DON’T KNOW HOW THEY LOOK THEN TRY TO ASSIST ME WHATSOEVER. EVEN THOUGH THEY ONLY HAD THREE PEOPLE I BELIEVE THAT HE COULD’VE TOOK THE TIME TO SAY WELL. GIVE ME A SECOND AND I’LL HELP YOU WHEN YOU GO THERE. IN YOUR FIRST TIME. PART. DO NOT DEPENDS ON WORKER