Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chef Mentuer Hwy in New Orleans, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Orleans, LA or call us at (504) 241-8701.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and unhelpful.
Staff Knowledge
Several customers highlighted the knowledge and expertise of certain staff members, particularly in assisting with specific automotive needs.
Store Cleanliness
The store is generally noted as clean and well-organized, contributing to a positive shopping experience.
Product Availability
Customers appreciated the availability of parts and products, although there were instances of stock issues and incorrect items being sold.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others reported dissatisfaction and vowed not to return.
MM
monique
Nov 3, 2025
5.0
Mrs Kim Lewis have excellent customer service skill. She was very helpful and knowledgeable of auto parts .. she greet her customer in a professional manner.. keep up the great work Mrs Kim Lewis we need more good people like you.. thank you so much
Ms Bovia
BS
BAM BAM Sr
Nov 2, 2025
2.0
The worker name is DON HE WAS NOT HELPFUL. HE TOLD ME HOW TO GO ON. I TOLD HIM IT WAS MY FIRST TIME LOOKING FOR THESE HEADLIGHTS THAT I DON’T KNOW HOW THEY LOOK THEN TRY TO ASSIST ME WHATSOEVER. EVEN THOUGH THEY ONLY HAD THREE PEOPLE I BELIEVE THAT HE COULD’VE TOOK THE TIME TO SAY WELL. GIVE ME A SECOND AND I’LL HELP YOU WHEN YOU GO THERE. IN YOUR FIRST TIME. PART. DO NOT DEPENDS ON WORKER
KA
Keshanica Andrews
Nov 1, 2025
5.0
Kim & Don was very helpful. Need more customers service like them they are the best.
BG
Brandon Gilmore
Oct 30, 2025
5.0
Kim, Thaj, Ronald are the best. Came in for some windshield wipers on a 99 Buick Lesabre. All three assisted with me on finding the correct wiper blades. My car doesn’t have a J hook set up like most cars. All three went through all models of wiper blades until we got the correct one. Great customer service, friendly environment, and very clean store.
IL
Ingrid Leitis
Oct 24, 2025
1.0
People were very ignorant at the store. Not helpful and unprofessional.