Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Broad in New Orleans, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Orleans, LA or call us at (504) 488-2443.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
705 reviews
5 stars
467
4 stars
116
3 stars
49
2 stars
25
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Wayneisha, Alexis, and Aaron for going above and beyond.
Product Knowledge
Several reviews highlighted the staff's knowledge about products and services, with specific mentions of employees assisting with battery replacements and part selections.
Inconsistent Experiences
While many customers had positive experiences, some reported issues with service quality, including unhelpful staff and problems with returns or exchanges.
Atmosphere
The overall atmosphere was noted as positive in many reviews, with customers appreciating the friendly interactions, although some mentioned feeling ignored or unacknowledged.
- MFMark FolseJan 5, 20264.0helpful folks and quick
- DDdesDec 29, 20255.0Update: On Wednesday morning 12/31, I was contacted by the store Manager Freddie about the problem I had on 12/20 and I went back to the store on this morning Friday 01/02/2026 to show him my receipt and the in store flyer with the sale price, then he refunded me the amount I was overcharged. I was thankful how quickly this problem was resolved. Thanks Again! Usually I haven’t had any problems in the past when I went to this location but on Saturday 12/20 I was overcharged for the Mobil 1 oil special that I went to buy and after realizing the mistake, I went back inside of the store telling the male employee (I don’t remember his name, but I remember his face) who acted as if he didn’t know what was the problem although I showed him on my receipt that he overcharged me and also the in store flyer with the sale price which was $41.99, but he still did not correct his mistake. Next he went get the other male employee (I don’t remember his name either) who was suppose to be the Manager to come talk to me, but he also acted as if he didn’t understand what was the problem after I also showed him my receipt and the in store flyer with the sale price . Of course I was not happy, because I don’t have extra money to just give away and especially not to Auto Zone. I was going to get a refund and go to another Auto Zone store to purchase the Mobil 1 oil special at the actual sale price which was the reason I went to Auto Zone instead of another Auto Parts store, but the Mechanic who was doing the oil change on my car said he couldn’t wait for me to go to another Auto Zone, because he had something else to do that afternoon, so I could not refund the items.
- RRR ReviewsDec 29, 20251.0Manager used my information to create a rewards account without my knowledge.
- AAAlexander AvelarDec 18, 20251.0Terrible service. They told me I could return my car battery within 10 days if it was never usted/installed and they did not allowed me to return it.
- KAKate AdairNov 18, 20255.0Christopher was so kind. He checked my check engine light and made recommendations as to what he would get after the scanner diagnosis. His calm and helpful demeanor made me feel hopeful again. When people care, it means the world. I am thankful for the blessing of being helped by Christopher today. The mood of this particular AutoZone was nothing but positive- even the customers in line were nice- and so I would definitely go back.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in New Orleans?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in New Orleans?
It is located at 649 N Broad St, New Orleans, LA 70119, USA.
What types of auto parts and brands does AutoZone Auto Parts offer?
AutoZone offers a variety of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts in New Orleans provide pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in New Orleans?
You can call them at (504) 488-2443 or email customer.service@autozone.com for inquiries.
Is curbside pickup available at the AutoZone store in New Orleans?
Yes, AutoZone provides curbside pickup along with in-store shopping and same-day delivery options.
What are some nearby places of interest near AutoZone Auto Parts on N Broad St?
Nearby places include A-Ready Auto (car dealer), Delta Fuel (gas station and convenience store), Plan C Art Hostel and Music Venue, Freezy Street (ice cream shop), Shell gas station and car wash, and Broads on Broad (antique and gift shop).
Are there medical clinics or health centers near AutoZone Auto Parts?
Yes, nearby you can find the Ruth U. Fertel/Tulane Community Health Center, Tulane Doctors Total Health Clinic - Fertel, and the Brinton Family Health & Healing Center.
What entertainment and dining options are close to AutoZone Auto Parts on N Broad St?
Nearby entertainment and dining spots include The Broad Theater (cinema), Mystic Krewe Pinball Parlor (arcade and bar), Milkfish New Orleans (eat and drink), Krispy Krunchy Chicken (restaurant), and Dodie's bar and pub.
Does AutoZone Auto Parts in New Orleans have a rewards program or promotions?
Yes, the store is labeled with '031221-Rewards Bonus Days' indicating they participate in rewards bonus promotions.