AutoZone Auto Parts

4.3
612 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South Claiborne Ave in New Orleans, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Orleans, LA or call us at (504) 899-6123.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4108 S Claiborne Ave, New Orleans, LA
70125, United States

Hours

Reviews

4.3
612 reviews
5 stars
410
4 stars
100
3 stars
46
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Keni, Kantrell, and Brian.

Efficiency

Customers frequently noted the quick service and efficiency in handling their needs, especially regarding battery replacements and parts assistance.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff and poor service in certain instances, indicating inconsistency in customer experiences.

Store Environment

Several reviews highlighted the pleasant atmosphere and teamwork among staff, contributing to a positive shopping experience.
  • TC
    Tanya Coaston
    Jan 2, 2026
    5.0
    Customer service is excellent. Went above and beyond to assist me with my clcehicle needs. Totally appreciated the quality of service! #HappyCustomer
  • SW
    Shannon Wilebski
    Dec 24, 2025
    5.0
    Brian I came here on Christmas Eve and Brian went above and beyond and out of his way to help me he is a great guy and I hope that you get this so that you know that you have a great employee thank you so much!
  • WM
    Weston McGowen
    Dec 19, 2025
    5.0
    Keni at AutoZone is the kind of employee every company wishes they had — she absolutely deserves a promotion. I came in needing help and Keni immediately took ownership of the situation with a calm, confident professionalism that felt more like dealing with a master technician than someone just “working the counter.” She listened, asked the right questions, and got me to the correct solution fast without wasting time or upselling me on anything I didn’t need. She was organized, honest, and genuinely invested in making sure I left with the right parts and the right plan. What stood out most was the level of care. Keni treated my problem like it mattered, communicated clearly, and made the whole experience frictionless. That kind of service is rare, and it’s the reason people come back to a store instead of ordering online. AutoZone corporate: if you’re paying attention, Keni is a standout. Promote her, put her in charge of training, and keep her in front of customers. She’s building loyalty for your brand in real time. 5 stars, no question — and I’ll be back because of Keni.
  • HN
    Harrison Nedd
    Dec 14, 2025
    5.0
    This is a great location and when i visited it was an all female staff and those ladies where ON IT… from the time i entered the door i received “Hello Good Morning” from all three ladies working and it made a difference… I work in customer service so its a habit to look for those things… I heard the manager going over her opening check list such okay bathrooms are clean aisle are straight and stocked… I love thattt and the lady that hands on helped me was so attentive she saw me looking for my item and came over to assist… I can’t remember her name but she’s a seasoned lady with long dred locks… my visit was pleasant
  • LP
    Lennox Pertuit
    Dec 13, 2025
    5.0
    Keni is not only a great employee, but person. She managed to handle a rush of customers (all of us asking for batteries, lol) somehow juggling all of us and ensuring nobody was waiting. Idk how she did it. She helped me replace my battery and was kind and empathetic to me being embarrassed throughout. She also mitigated an argument in the parking lot whilst replacing my battery - just by being a good human being and talking to folks. She was encouraging, hilarious, patient and just overall a great human being! Cannot sing her praises enough - I’ll be coming back to this autozone for her.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:00 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays and what are the hours?

On Sundays, AutoZone Auto Parts is open from 8:00 AM to 8:00 PM.