Advance Auto Parts

4.2
291 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 901 N Broad St in New Orleans offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
901 N Broad St, New Orleans, LA
70119, United States

Hours

Reviews

4.2
291 reviews
5 stars
176
4 stars
59
3 stars
24
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Mackeila, for their helpfulness, friendliness, and professionalism.

Knowledgeable Staff

Customers frequently noted the staff's expertise in diagnosing issues and providing accurate information about parts.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about poor service and unhelpful employees.

Product Availability

Customers appreciated the store's ability to stock necessary parts, although some reported issues with stock availability.

Store Environment

The store was often described as clean and well-organized, contributing to a pleasant shopping experience.
  • PK
    Peter Kaufmann
    Nov 10, 2025
    5.0
    Efficient, honest, and good value. Larry was fantastic and replaced our battery in no time. Highly recommend
  • JF
    Jaclyn Furlow
    Nov 4, 2025
    5.0
    They didn't treat me stupid and were way more helpful than auto zone . Larry is amazing 👍
  • AT
    Arle Thomas
    Oct 27, 2025
    5.0
    Mackeila is a very hat's worker and very nice so happy to have her there keep up the good job Mackeila
  • MT
    Mackeila Terrance
    Oct 18, 2025
    5.0
    Jerry giving shot out to Mackeila is the best I just love her attitude and drive! Her personality is Amazing and she’s always willing to go Beyond to make sure the customers are happy and well taken care off please don’t lose her she’s the reason I keep coming
  • AL
    Anna-Louise Long
    Oct 16, 2025
    5.0
    my car was having difficulty starting so i took it in for testing. larry was super helpful and very nice -- he tested my battery, starter and alternator as possible causes of the issue & helped install my new battery when we identified that as the cause, a very quick, efficient and knowledgable service! i even had a weird situation where i misplaced my credit card but i had it saved in my phone so i did an online order for pick up even though i was in store and the advanced auto site was having a lot of issues and the staff was super patient with me while we waited for my order to process 10/10

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*