Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Iberia, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Iberia location today.
Location
Hours
Reviews
4.1
277 reviews
5 stars
187
4 stars
25
3 stars
18
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the professionalism and friendliness of the staff, there were numerous complaints about poor service, long wait times, and issues with reservations.
Vehicle Quality
Several reviews highlighted problems with vehicle cleanliness and maintenance, including dirty cars and mechanical issues.
Reservation Issues
Multiple customers reported problems with reservations, including vehicles not being available despite confirmed bookings, leading to significant frustration.
Staff Performance
Although some staff members received commendations for their helpfulness, there were notable instances of rudeness and unprofessional behavior from certain employees.
- JKJeffrey KirklandJan 3, 20261.0Only one person was working by himself on the busiest day of the week causing everyone to have to wait well over an hour for a pre-reservation. What’s the point of making a reservation if you have to come in and wait over an hour. Thankfully the staff member was extremely professional and resilient to deal with a lot of very frustrated customers.
- APAngelina PetersDec 27, 20255.0I appreciate all the Courtesy.
- AFAlex FevrejeanNov 23, 20255.0The branch manager Mr. Bishop is truly a rockstar. Very professional. If the occasion ever arises I will definitely use Enterprise again.
- EEEric EtienneNov 19, 20255.0They very helpful, prices not to good and they willing to work with u on payments.
- MBMelba BrayNov 2, 20255.0Beautiful customer service fast in and out. Clean reliable vehicles.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in New Iberia, LA?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options at Enterprise Rent-A-Car in New Iberia, LA.
Where is the Enterprise Rent-A-Car location in New Iberia?
Enterprise Rent-A-Car is located at 2215 Center St, New Iberia, LA 70560, United States.
What are the operating hours for Enterprise Rent-A-Car in New Iberia?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment methods are accepted at Enterprise Rent-A-Car in New Iberia?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for Enterprise Rent-A-Car New Iberia?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/la/new-iberia-1415.html.
Does Enterprise Rent-A-Car in New Iberia offer airport pickup service?
Yes, Enterprise Rent-A-Car offers airport pick up as part of their services in New Iberia.
Is Enterprise Rent-A-Car New Iberia owned by women and do they offer military discounts?
Yes, this location is woman-owned and offers discounts for active military members.
What nearby lodging options are available close to Enterprise Rent-A-Car in New Iberia?
Nearby lodging options include MySpace Rental, Hampton Inn & Suites New Iberia Avery Island, and Candlewood Suites, which are convenient for customers needing accommodations.
Where can I get my car washed near Enterprise Rent-A-Car New Iberia?
Express Car Wash is nearby and offers car wash and detailing services, useful before returning a rental vehicle or after pickup.
Are there any dining options near Enterprise Rent-A-Car New Iberia?
Yes, nearby restaurants like Little Lobsters and Landry's Cajun, Seafood & Steakhouse offer seafood and steakhouse dining experiences to enjoy before or after your rental.