Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Monroe, LA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
171 reviews
5 stars
122
4 stars
23
3 stars
5
2 stars
3
1 star
18
- MCMichael E. ChisleyOct 28, 20255.0My favorite car wash to go to.
- CEChad ESOct 17, 20255.0Excellent customer service!
- LRLovely RomikaAug 17, 20251.0Scratching my car up, but it’s too hot to wash a car
- BBBoujee BeardsAug 13, 20251.0I normally don’t vent publicly, but as a business owner myself, I believe in resolving issues quickly and fairly. Unfortunately, my recent experience with Tommy’s Car Wash on Hwy 165 in Monroe left me no choice but to speak up. I’ve been a loyal, paying member for roughly 7–8 months, possibly close to a year. I drive a practically brand-new vehicle, and one day after going through their wash, the rear windshield wiper blade and cap came off, bending the blade holder so it no longer functioned properly. I immediately reported the damage to management and requested original replacement parts. Their first response was, “We can’t do OEM parts — we’d have to order from Amazon.” I declined and was told I could handle the repair myself and bring back the receipt for reimbursement. Since Monroe doesn’t have a dealership for my type of vehicle, I drove 1 hour and 45 minutes to Jackson, MS, had it repaired at the dealership, and returned with my paid receipt. I expected a straightforward process. Instead, I was told the district manager needed to “look into it.” Days later, when I came back expecting reimbursement, I was met with more delays and excuses. After months of loyalty, this has been both disheartening and disappointing. I have canceled my membership and will be contacting corporate to share my frustration with how this was handled. #upsetcustomer #tommyscarwash #monroe
- WEWade EscalonAug 8, 20255.0Very convenient, and a great job cleaning my vehicle!!!
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Monroe, LA?
Tommy's Express® Car Wash is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 800 Sterlington Rd., Monroe, LA 71203, USA.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of car wash services and products does Tommy's Express offer?
Services include free vacuums, free mat washers, and interior detailing kits. Products include Rainbow Coat foam, Body Wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine application.
Does Tommy's Express® Car Wash offer any membership or loyalty programs?
Yes, they offer an unlimited membership program that can be accessed by downloading the TommyClub App and signing up.
Is Tommy's Express® Car Wash associated with any community organizations?
Yes, they are associated with Water Mission, emphasizing their commitment to serving communities.
How can I contact Tommy's Express® Car Wash in Monroe, LA?
You can reach them by phone at +1 318-215-5965 or via email at la118@teamtommys.com.
Which nearby restaurants can I visit before or after my car wash at Tommy's Express?
Nearby options include Popeyes Louisiana Kitchen, Taco Bell, Khan Mongolian Grill, Sonic Drive-In, and Wendy's, offering a variety of fast food and dining choices.
What nearby banks are close to Tommy's Express® Car Wash for convenient banking?
Capital One Bank, Centric Federal Credit Union, and Regions Bank are located nearby for your banking needs.
Are there any nearby automotive service or supply stores near Tommy's Express® Car Wash?
Yes, nearby automotive-related places include Sam's Tires & Rims, Eberts Tire & Rim, Chevron gas stations, and Suncoast Sound for car stereo services.