Business Details
11 Louisville Ave, Monroe, LA
71201, United States
Certified by Car Town 1 • Feb 08, 2026
(318) 998-4477
Certified by Car Town 1 • Feb 08, 2026
http://www.cartownmonroe.com
Certified by Car Town 1 • Feb 08, 2026
About
Certified by Car Town 1 • Feb 08, 2026
Used Car DealerUsed Truck Dealer
Top notch used car lot located in Monroe/West Monroe LA. In business over 50 years!!!
Location
Certified by Car Town 1 • Feb 08, 2026
Hours
Certified by Car Town 1 • Feb 08, 2026
Reviews
4.4
181 reviews
5 stars
145
4 stars
9
3 stars
6
2 stars
3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of sales staff, particularly Britney Austin and Don Sims, highlighting their dedication to customer satisfaction.
Negative Experiences
Several reviews mentioned unprofessional behavior from staff and issues with vehicle quality, including broken promises regarding repairs and misleading information about vehicle conditions.
Overall Satisfaction
Despite some negative feedback, many customers expressed overall satisfaction with their car buying experience, citing a wide selection of vehicles and a friendly atmosphere.
Recommendations
Numerous customers highly recommended specific salespeople, particularly Britney, for their exceptional service and support during the purchasing process.
- MBMR BellioJan 3, 20261.0If I could honestly describe their assistance, service and attitude- my post would be lots of inappropriate profanity. They were horrible, rude and dismissive. I would rather do business with a tribe of scorpions and snakes than listen to another minute of their dismissive rude behavior. Not even sure how they could still be in business.
- TMTammy McDonaldJan 2, 20265.0I want to thank Mrs Britney for helping me get my 2024 Nissan Rouge today. She is very sweet and will do everything in her power to make sure you are happy and satisfied when you leave the lot so if anyone needs a very dependable vehicle please go see her!
- KBKalie BrownDec 27, 20255.0Britney Austin was exceptionally helpful and a wonderful salesperson. She made sure all my needs and concerns were addressed and she would be the right person to get with for a vehicle. I got a wonderful car for a great price, she worked so hard to make it work for me with my finances and also thinking of me and my best interest at heart. Highly recommend her and will definitely be doing business with her again in the future!
- TPTimothy PittsDec 18, 20255.0We had a great experience at Car Town! Xavier was an awesome salesman, Chris in the finance department was amazing as well. Couldn’t have asked for a better experience!
- ABAndy BrownNov 28, 20255.0Britney Austin and the rest of the team at Car Town helped find the vehicle we were looking for and made the process effortless. I highly recommend Britney for your next vehicle purchase.
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Certified February 08, 2026Yext Knowledge Graph
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