Business Details
About
Used Car DealerUsed Truck Dealer
Top notch used car lot located in Monroe/West Monroe LA. In business over 50 years!!!
Location
Hours
Reviews
4.4
181 reviews
5 stars
145
4 stars
9
3 stars
6
2 stars
3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Sales Staff
Britney Austin and other salespeople received high praise for their helpfulness, professionalism, and ability to make the car buying process enjoyable.
Customer Service
Many customers reported positive experiences with the overall customer service, highlighting the friendly and accommodating nature of the staff.
Vehicle Quality Issues
Several reviews mentioned significant issues with vehicle quality and service follow-through, including unaddressed repairs and misleading information about vehicle conditions.
Mixed Experiences
While many customers had great experiences, there were notable complaints about dishonesty and lack of support after the sale, indicating inconsistency in service.
- MBMR BellioJan 3, 20261.0If I could honestly describe their assistance, service and attitude- my post would be lots of inappropriate profanity. They were horrible, rude and dismissive. I would rather do business with a tribe of scorpions and snakes than listen to another minute of their dismissive rude behavior. Not even sure how they could still be in business.
- TMTammy McDonaldJan 2, 20265.0I want to thank Mrs Britney for helping me get my 2024 Nissan Rouge today. She is very sweet and will do everything in her power to make sure you are happy and satisfied when you leave the lot so if anyone needs a very dependable vehicle please go see her!
- KBKalie BrownDec 27, 20255.0Britney Austin was exceptionally helpful and a wonderful salesperson. She made sure all my needs and concerns were addressed and she would be the right person to get with for a vehicle. I got a wonderful car for a great price, she worked so hard to make it work for me with my finances and also thinking of me and my best interest at heart. Highly recommend her and will definitely be doing business with her again in the future!
- TPTimothy PittsDec 18, 20255.0We had a great experience at Car Town! Xavier was an awesome salesman, Chris in the finance department was amazing as well. Couldn’t have asked for a better experience!
- ABAndy BrownNov 28, 20255.0Britney Austin and the rest of the team at Car Town helped find the vehicle we were looking for and made the process effortless. I highly recommend Britney for your next vehicle purchase.
Frequently Asked Questions About Car Town 1
Where is Car Town 1 located?
Car Town 1 is located at 11 Louisville Ave, Monroe, LA 71201, United States.
What are the business hours of Car Town 1?
Car Town 1 is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
What types of vehicles does Car Town 1 specialize in?
Car Town 1 specializes in used cars and used trucks.
How long has Car Town 1 been in business?
Car Town 1 has been in business for over 50 years in Monroe/West Monroe, LA.
What payment options are accepted at Car Town 1?
Car Town 1 accepts payment by cash, check, and Visa.
Does Car Town 1 offer daily updated car inventories?
Yes, Car Town 1 features new inventory daily with the lowest prices in town.
How can customers contact Car Town 1?
Customers can contact Car Town 1 by phone at +1 318-998-4477 or by email at cartownmonroe@yahoo.com.
Are there any nearby car dealerships to Car Town 1?
Yes, nearby car dealerships include Talion Talley at Car Town, Car Town Inc., Car King, Delta Powersports LLC, and LA Auto Sales.
Where can I find gas stations near Car Town 1?
Nearby gas stations include Now Save 21 and 76, which also offer convenience stores and automotive parts.
What local amenities are available near Car Town 1 for customers visiting the area?
Customers can visit nearby places like Riverside Coney Island restaurant for dining, Lucky 7 Tattoo Studio or Heather the Piercer for beauty services, and Paperback Exchange bookstore for shopping.