Business Details
About
Used Car DealerUsed Truck Dealer
Top notch used car lot located in Monroe/West Monroe LA. In business over 50 years!!!
Location
Hours
Reviews
4.4
176 reviews
5 stars
141
4 stars
9
3 stars
6
2 stars
3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Sales Staff
Britney and other sales staff received high praise for their professionalism, helpfulness, and ability to make the car buying process enjoyable.
Customer Service
Many customers reported excellent customer service, highlighting the friendly and accommodating nature of the staff.
Vehicle Quality
Some customers expressed dissatisfaction with the quality of vehicles purchased, citing issues shortly after purchase and concerns about transparency.
Trade-In Experience
Several customers felt that trade-in offers were low and that the dealership did not adequately assess vehicle values.
Follow-Through
There were complaints about the dealership's follow-through on promises made regarding vehicle repairs and issues.
- SPSarah Ilgenfritz Parks4 days ago5.0Britney Austin was such a good help! We knew which car we wanted, and she made the process so easy and stress-free. I definitely recommend shopping for a car here with Ms. Britney!
- MKMarlena KappelNov 13, 20255.0Wonderful Agent, Metty!
- MFMelanie FairclothNov 5, 20255.0Britney Austin made getting my new car so easy! She was so helpful and informative!! Would 10/10 recommend her, she was great with me and my grandpa!
- SMSierra Lynn McDonaldOct 27, 20251.0Attempted to sell and or trade in my current vehicle, they gave me a bottom dollar offer for my vehicle and then the sales person assumed that i have rolled negative equity into the vehicle which was very unprofessional and unfortunate as our plan was to look at multiple vehicles here. Please know your vehicles worth when attempting to trade and or sell to prevent from you losing money!
- ALAnita LongOct 17, 20255.0Britney Austin has been the nicest and most helpful person that we’ve ever dealt with in purchasing a new SUV . We will use her in the future whenever we decide to purchase again. We highly recommend others to get her in their next purchase. Thanks so much Britney for all your help. Ricky and Anita Long
Frequently Asked Questions About Car Town 1
Where is Car Town 1 located?
Car Town 1 is located at 11 Louisville Ave, Monroe, LA 71201, United States.
What are the business hours of Car Town 1?
Car Town 1 is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
What types of vehicles does Car Town 1 specialize in?
Car Town 1 specializes in used cars and used trucks.
How long has Car Town 1 been in business?
Car Town 1 has been in business for over 50 years in Monroe/West Monroe, LA.
What payment options are accepted at Car Town 1?
Car Town 1 accepts payment by cash, check, and Visa.
Does Car Town 1 offer daily updated car inventories?
Yes, Car Town 1 features new inventory daily with the lowest prices in town.
How can customers contact Car Town 1?
Customers can contact Car Town 1 by phone at +1 318-998-4477 or by email at cartownmonroe@yahoo.com.
Are there any nearby car dealerships to Car Town 1?
Yes, nearby car dealerships include Talion Talley at Car Town, Car Town Inc., Car King, Delta Powersports LLC, and LA Auto Sales.
Where can I find gas stations near Car Town 1?
Nearby gas stations include Now Save 21 and 76, which also offer convenience stores and automotive parts.
What local amenities are available near Car Town 1 for customers visiting the area?
Customers can visit nearby places like Riverside Coney Island restaurant for dining, Lucky 7 Tattoo Studio or Heather the Piercer for beauty services, and Paperback Exchange bookstore for shopping.