Enterprise Rent-A-Car

Reviews

• GM

  Gloridean Moody

  Oct 2, 2025
  5.0
  I rented from Minden. Customer service was excellent. Only car rental I use.
• NF

  Natasha Fine

  Sep 18, 2025
  1.0
  Second time trying to rent from this location only to be told "sorry we dont have anything for you" a company that has as many locations as enterprise there is no reason this should happen. People dont normally rent a car because its fun to pay out the rear to drive a car for a few days. Its out of need and necessity. And the employees dont care
• PS

  Patricia Stevens

  Aug 28, 2025
  5.0
  The only dissatisfaction I had was with not getting money refunded for insurance through my Expedia reservation that I didn't use because I didn't get the vehicle at my reservation time and I fill a $300 deposit is to costly. Other places I've rented from have ranged a lot lower. But, I would like to highly praise Ms. C. O. Of the Minden, Louisiana Enterprise branch. She was knowledgeable, hard working, had a smile in her face and made me fill right at home. This young lady was working alone and swamped on a Monday and she treated everyone with a courteous smile. Was a very pleasant young lady. She done her job well. I give her a golden crown with jewels and five gold stars.. Thanks, P. Stevens, Louisiana
• MP

  Marisa Phipps

  Aug 19, 2025
  5.0
  See Philip at the Minden location. Top notch service.
• NH

  Nicole Harper

  Aug 4, 2025
  1.0
  I HAD RESERVATION FOR FRIDAY AUGUST 1 FOR 8:00 THAT MORNING. I MADE IT THERE RIGHT AT 8:00 I WAS THE FIRST CUSTOMER THERE, PHILLIP COOPER WAS SITTING OUT I LET HIM KNOW THAT I HAD A RESERVATION FOR 8:00. HE HAD LET ME KNOW THAT THEY DIDN'T HAVE ANY LIGHTS NOR AIR IN THE BUILDING. SO WE WENT OUTSIDE TO LOOK AT THE CAR TO MAKE SURE EVERYTHING WAS GOOD AND THERE WAS NOTHING WRONG WITH IT RIGHT. NO HE DIDN'T EVEN WALK AROUND THE CAR WITH ME HE STOOD BACK AND TOLD ME TO WALK AROUND THE CAR TO MAKE SURE IT WAS NOTHING WRONG WITH IT. THEN I SAID TO HIM THAT WE COULD GO BACK IN THE SHADE TO DO THE PAPERWORK SO HE WOULDN'T GET TO HOT OUT HERE HE TOLD ME IT'S NOTHING NEW TO HIM, I SAID TO HIM I AM SORRY TO HEAR THAT AND THAT YOU HAVE TO BE OUT HERE IN THE HEAT AND THAT YOU DON'T HAVE ANY AIR IN THE BUILDING THEN HE GOING TO SAY YEAH EVERYBODY SAY THAT BUT THEY DON'T REALLY MEAN IT. SO SAID TO HIM THAT I WAS TRYING TO LET HIM KNOW THAT I DID CARE. THEN THE NEXT CUSTOMER PULL UP TO BRING BACK A RENTAL CAR SHE WAS JUST TRYING HIM WHAT SHE WAS GOING TO DO AND SHE WILL BE BACK IN A FEW MINUTES AND HE WAS LIKE OK WHATEVER. THEN WHEN SHE LEFT I WAS GETTING IN THE CAR TO LEAVE HE GOING TO SAY IT'S NO GAS IN THE CAR, I TOLD HIM I WAS GOING TO GO PUT SOME IN THERE CAUSE IT SEEMS LIKE YOU ARE HAVING A BAD DAY ALREADY HE WAS YEAH OK WHATEVER. THEN I GET IN THE CAR THE CAR WAS DIRTY INSIDE AND OUT, THE PEOPLE THAT HAD THE CAR BEFORE ME HAD LEFT 2 EMPTY WATER BOTTLES IN THE CAR AND A CIGARETTE LIGHTER IN THE CAR SO I TOOK SOME PICTURES JUST SO THEY WON'T SAY THAT I DID THAT, CAUSE I DIDN'T. SO I HAD TO RETURN THE CAR ON MONDAY AUGUST 4 AT 8:00 I GET THERE TEN MINUTES TO 8:00 HE HAD A STORE FULL OF CUSTOMERS AS I WAS WAITING TO RETURN THE CAR I NOTICED THAT THEY STILL DIDN'T HAVE ANY LIGHTS NOR AIR IN THE BUILDING. SO I WAS SITTING THERE WATCHING HOW PHILIP COOPER TALK AND TREATED THE OTHER CUSTOMERS MONDAY. HE WAS TALKING REAL NICE TO THEM, THEN HE WENT OUTSIDE TO LOOK AT THE CARS TO MAKE SURE THAT IT WASN'T ANYTHING WRONG WITH THEM. THEN WHEN IT WAS TIME FOR A CUSTOMER TO GET THEIR CAR HE WENT OUTSIDE TO WALK AROUND IT WITH THEM TO MAKE SURE THAT IT WAS ANYTHING WRONG WITH IT. THEN WHEN THEY DONE WALKING AROUND IT HE MADE SURE IT WAS CLEAN UP IN THE INSIDE AND OUT FROM THEM AND MADE SURE IT HAD GAS IN IT, IF IT DIDN'T HAVE ANY GAS IN IT HE WENT TO PUT SOME IN THERE FOR THEM. THEN TOLD THEM TO HAVE A NICE DAY. I HAVE BEEN RENTED CAR FROM THERE FOR A LONG TIME AND I HAVE NEVER BEEN TREATED LIKE THAT BEFORE. I WILL NOT BE GOING BACK THERE I WILL TO THE BOSSIER STORE BEFORE I WILL GO BACK TO THE ON HERE IN MINDEN.

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