Goodyear Auto Service

Reviews

• DN

  Donald Naylor

  Nov 17, 2025
  5.0
  Very nice and knowledgeable folks, took really good care of my issue! Gave me some suggestions and fast service!
• JR

  Joe Roberts

  Nov 8, 2025
  5.0
  The staff was friendly, the process was quick, and they clearly explained the damage and the replacement options. They got you in and out faster than expected.
• RA

  Reiona Andrews

  Nov 4, 2025
  5.0
  I would highly suggest this location!! I had visited another location the same day and was requested to come back 2 days later (since the warehouse was closed at a certain time). I had asked them to check another location to see if my tire was in stock, the tech told me that everyone would tell me the same thing. However, that was far from the truth. I accidentally discovered this location about an hour later and Sean Smith told me that my tire is in stock and that they could knock it out same day. Unfortunately, I did not have my car with me at the time and was able to come back the next morning. I was first in queue and Sarah was able to process me quickly. I will be willing to take a drive to Metairie to receive great customer service from people who are willing to look into solving the problem. Thanks again Sean Smith and Sarah for taking care of my needs!
• BB

  BR

  Oct 31, 2025
  1.0
  Brought a tire with a slit in the valve stem and told them that is the problem and it needed to be fixed. So they obviously didn’t listen, put the car up on the rack, after I wait for nearly 2 hours, they say the tire is fine!! Their excuse was because a small amount of Fix A Flat was in it, they couldn’t do anything and to come back if the pressure goes down. By the time I made the 2.5 drive home, the PSI dropped from 32 to 24!! I WILL NEVER GO TO THESE CROOKS AGAIN!!!
• SB

  Sandy B

  Aug 16, 2025
  1.0
  Location - 3200 Division Street, Metairie, La. Brought in my ‘08 Toyota 4-Runner for an oil change, brake check and tire check. The sales person showed me the 4 oil change options available and their costs. I chose $74 one which includes all things I need checked. I gave him my keys, took a seat in waiting area. Next, he comes to me and says that I need a new battery, that my original battery was low. The cost to replace it is $320.00. After I shook off my surprise reaction, I asked, “…and what about my brakes?” He said, “you didn’t say you wanted a brake check.” Now, I most certainly did tell him that PLUS, brake check is part of my oil change package. He replied , brake check is not in the oil package you purchasing”. I Told him to go recheck his information. Ultimately, he said he’ll have the brakes checked. AND THE POOR SERVICE CONTINUED. They did not conduct a tire rotation. I called them out on it and they admitted that they didn’t do it. Again, they said I did not tell them that I wanted tire rotation. And again I had to tell them it’s part of the package I purchased. Just look at the picture below of some of the services I purchased which they tried to get away with not providing. I will not return to that location again. I recommend you don’t either. Very poor service. BTW, I did not buy their battery, and they said my brakes are fine. I suspect they did not even check my squeaky brakes. Also, I knew they did not do the tire rotation. I have one odd tire that does not match the other three. It is located on the rear driver’s side. After I circled my car checking the tires, that odd tire was in its original location. DON’T GO HERE! Please DON’T GO HERE. Zero customer service skills and unethical practices await you.

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