Many customers praised the friendly and knowledgeable staff, particularly highlighting individuals like Kevin and Shaun for their helpfulness.
Service Quality
There were numerous complaints about poor service quality, including unfulfilled service requests, miscommunication, and issues with tire replacements.
Timeliness
While some reviews noted quick service, others expressed frustration over long wait times and appointments not being honored.
Trustworthiness
Several customers reported feeling misled or scammed regarding service recommendations and charges, leading to a lack of trust in the business.
DN
Donald Naylor
Nov 17, 2025
5.0
Very nice and knowledgeable folks, took really good care of my issue! Gave me some suggestions and fast service!
JR
Joe Roberts
Nov 8, 2025
5.0
The staff was friendly, the process was quick, and they clearly explained the damage and the replacement options. They got you in and out faster than expected.
RA
Reiona Andrews
Nov 4, 2025
5.0
I would highly suggest this location!!
I had visited another location the same day and was requested to come back 2 days later (since the warehouse was closed at a certain time). I had asked them to check another location to see if my tire was in stock, the tech told me that everyone would tell me the same thing.
However, that was far from the truth. I accidentally discovered this location about an hour later and Sean Smith told me that my tire is in stock and that they could knock it out same day. Unfortunately, I did not have my car with me at the time and was able to come back the next morning. I was first in queue and Sarah was able to process me quickly.
I will be willing to take a drive to Metairie to receive great customer service from people who are willing to look into solving the problem.
Thanks again Sean Smith and Sarah for taking care of my needs!
BB
BR
Oct 31, 2025
1.0
Brought a tire with a slit in the valve stem and told them that is the problem and it needed to be fixed. So they obviously didn’t listen, put the car up on the rack, after I wait for nearly 2 hours, they say the tire is fine!! Their excuse was because a small amount of Fix A Flat was in it, they couldn’t do anything and to come back if the pressure goes down. By the time I made the 2.5 drive home, the PSI dropped from 32 to 24!! I WILL NEVER GO TO THESE CROOKS AGAIN!!!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs including tire services and oil changes.
Where is Goodyear Auto Service located?
It is located at 3200 Division Street, Metairie, LA 70002-4801, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 7:00 PM and Sunday from 8:00 AM to 5:00 PM, with special holiday hours as listed on their website.
Can I pick up or get delivery for my orders at Goodyear Auto Service?
Yes, Goodyear Auto Service offers in-store pickup services for your convenience.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online by visiting their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Goodyear Auto Service have facilities for disabled customers?
Yes, the service center has wheelchair-accessible entrances and restrooms to accommodate all customers.
Are there any places to eat near Goodyear Auto Service?
Nearby dining options include Burger King for fast food, Applebee's Grill + Bar for American cuisine, and Main Squeeze Juice Co. for smoothies and vegetarian options.
What other automotive services and dealers are near Goodyear Auto Service?
Nearby you can find Matt Bowers Ford and Veterans Ford dealerships for car buying, as well as other tire and automotive service centers for additional options.
Are there any educational or community organizations near Goodyear Auto Service?
Yes, The Korean Language School of New Orleans and New Orleans Korean Church provide educational and community services close by.
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