Enterprise Rent-A-Car

4.3
214 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

4734 Veterans Blvd., Metairie, LA
70006, United States
(504) 457-0180
https://www.enterprise.com/en/car-rental/locations/us/la/metairie-veterans-blvd-1434.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Metairie, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Veterans Blvd. location today.

Location

Enterprise Rent-A-Car
4734 Veterans Blvd., Metairie, LA
70006, United States

Hours

Reviews

4.3
214 reviews
5 stars
150
4 stars
25
3 stars
8
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like Josh, Mike, and Prashant, highlighting their friendliness, professionalism, and willingness to go above and beyond.

Reservation Issues

Several reviews indicated problems with the reservation system, including unavailability of reserved vehicles and miscommunication regarding bookings.

Staffing Concerns

Multiple customers noted that the location was often understaffed, leading to longer wait times and delays in service.

Vehicle Quality

Feedback varied on vehicle quality, with some customers receiving well-maintained cars while others reported issues such as cleanliness and mechanical problems.
  • MB
    Megan Braden-Perry
    6 days ago
    5.0
    Josh was helpful and worked together well with the other locations.
  • JL
    Jay LeSaicherre
    Dec 24, 2025
    5.0
    Great service. Clean vehicle. Our rep was Josh and he was excellent.
  • BC
    Bonnie Comardelle
    Dec 23, 2025
    5.0
    Excellent customer service
  • JH
    John Herrin
    Dec 23, 2025
    5.0
    When I originally arranged my rental, I needed a truck, but none were available at the time. My agent assured me he would check the rental returns to try and find what I needed. To my surprise, your representative called me shortly thereafter with great news—he had found exactly what I was looking for! He was friendly, prompt, and accommodating throughout the process. This level of customer service is what keeps me coming back to Enterprise. Thank you for fair pricing and exceptional service!
  • WS
    William Smith
    Nov 20, 2025
    5.0
    5 stars, with a slight caveat!! 4734 Vets. Metairie Do not trust the remote phone people. You need to speak to Josh at the location. Josh was great and told the truth and worked with me with no BS. If you call the store # choose option 4 to speak to the people at the store (which is Josh). I did not and the lady at the call center LIED to me TWICE!! I am NOT happy about that! When I asked her if she was physically at the location she told me yes, and then when I said I am 8 minutes away she lied AGAIN and said there are vehicles right now ready to go. Thankfully Josh saw the reservation come in and called me to let me know there would be a slight delay for a car. The time for my pickup wasn't as important as timing so I would not be stuck in one spot for any length of time. Josh worked with me, and from what I saw of other interactions, he cares about doing the best he can for his customers. Talk to JOSH!! Not the lying phone center lady!!
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Metairie offer?

Enterprise Rent-A-Car in Metairie offers a wide range of vehicles including standard cars, vans, and luxury cars for flexible rental options.

Where is the Enterprise Rent-A-Car location in Metairie?

The location is at 4734 Veterans Blvd., Metairie, LA 70006, USA.