Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Metairie, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Airline Dr. location today.
Location
Hours
Reviews
4.3
355 reviews
5 stars
252
4 stars
43
3 stars
13
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including receiving cars that were dirty or had mechanical problems.
Reservation Issues
There were multiple complaints about reservation management, including unavailability of reserved vehicles and poor communication regarding rental agreements.
Pricing Concerns
Customers expressed dissatisfaction with pricing practices, including unexpected charges and high rental costs.
Mixed Experiences
While many customers had positive experiences, there were significant complaints regarding customer service and handling of disputes, indicating inconsistency in service quality.
- CHChristopher HoltonDec 6, 20255.0I’ve been renting from Enterprise since 2008. I won’t use any other company. Their customer service is outstanding and their personnel are top notch.
- SKStephen KleinNov 27, 20255.0By far the best Enterprise location in the city. The staff is extremely helpful and efficient.
- EMErica MinterNov 25, 20255.0Great service! I love this location. They made some great accommodations for my needs.
- MRMelissa RussoNov 13, 20255.0I had to Rent-A-Car a few times in one month because of an insurance claim. KJ went above and beyond to help make this easy for me. He was very professional and courteous at all times. Pick me up from my house. There was a guy working from downtown New Orleans at this location for the day when I dropped off the car and he was stellar as well. Brought me back to work after dropping off the Rent-A-Car. Just made it really easy. Montel also helped me at this location and gave me great customer service as well.
- SJShawnery JonesNov 4, 20255.0Best location in the greater New Orleans area.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Metairie offer?
Enterprise Rent-A-Car in Metairie offers car rentals including vans, luxury cars, and airport pick-up services.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car in Metairie is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car in Metairie open on weekends?
Yes, it is open on Saturdays and Sundays from 8:00 AM to 12:00 PM.
Where is Enterprise Rent-A-Car located in Metairie?
It is located at 3929 Airline Dr, Metairie, LA 70001, United States.
How can I make a reservation at Enterprise Rent-A-Car in Metairie?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/la/metairie-airline-dr-1482.html or by calling +1 504-838-7277.
What payment methods are accepted at Enterprise Rent-A-Car in Metairie?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, they have great weekend rates and offer discounts for active military personnel.
What nearby automotive services can I find near Enterprise Rent-A-Car?
Nearby automotive services include 5 Minute Oil Change, Take 5 Oil Change, AutoZone, and F and M Automotive Services for repair, oil changes, and parts.
Are there dining options near Enterprise Rent-A-Car in Metairie?
Yes, you can visit Gyro 2 geaux, Rally's at 4001 Airline Highway, Lou Lou's Snoballs, Lee's Hamburgers, and Cajunmike Kitchen for various dining options.
What local attractions or landmarks are close to Enterprise Rent-A-Car?
Nearby landmarks include St. Christopher the Martyr Catholic Church and Boy Scouts of America Pack 117, which could be interesting stops before or after your visit.