Awful. Stay away. I needed my black cargo trailer side door replaced. They never notified me to tell me they were installing a white fiberglass (shower liner) in lieu of even attempting to match the metal. I get a call telling me it was done without giving me the price or getting my approval . they tell me it would be about $1500. I was in shock but just plain disgusted when I pulled up and saw a white textured shower liner door on my black metal trailer and was on the hook for $800 more than what I was even willing to pay. Their idea of working with me was knocking off $200 for the labor. They fought w me and insisted it was my fault for miscommunication. Their method of “working”with me was textbook fix the problem they created and “save” me money that way. To make me happy He did offer an alternative solution to fix the problem they created….but it was gonna cost more …no thanks. I paid for the trailer and hope to save at least one non semi truck driver customer. I’m sure they do good on big jobs but keep shopping if you got a smaller job.
JP
Jeff Parsons
Oct 28, 2025
2.0
Had 2018 Cascadia towed about 5 miles to shop and upon arrival received a call stating they couldn't work on "automatic" transmissions. I told the woman at the desk during initial phone call the truck had an air / clutch / transmission issue and it was "automated transmission" and the driver reported a burning smell. She put me on hold to check with someone and came back and told me they could work on it.
Communication issue, just expensive tow and frustration for no reason.
EM
Eric Martin
Sep 25, 2025
5.0
Great employees always willing to help you out
CC
Clifton Colston
Sep 14, 2025
5.0
They help you out over there and get you right with fair prices. Ask for Scott
Frequently Asked Questions About Truck & Trailer Equipment Co Inc
What should I do to prepare for my heavy-duty truck repair appointment?
To prepare for your heavy-duty truck repair appointment at Truck N Trailer Equipment Co Inc, we advise compiling a comprehensive list of all issues you've noticed. It's also helpful to bring your vehicle's maintenance records. Before arriving, we suggest checking your truck's fluids and lights. Additionally, please ensure the cab is clean and accessible for our mechanics. Having all necessary documentation and a clear outline of your concerns will assist our service team in efficiently diagnosing and resolving the problem.
Do you offer any warranties for your work?
At Truck N Trailer Equipment Co Inc, we adhere to the manufacturer warranties for all parts and products utilized during our services. These warranties cover the components we install during repairs and maintenance.
What services does Truck N Trailer Equipment Co Inc offer?
Truck N Trailer Equipment Co Inc provides a comprehensive range of services for heavy-duty trucks and trailers. Our offerings include body repairs, hydraulic system maintenance, mechanical and electrical work, suspension services, collision repair, paint and bodywork, wheel alignments, and framework adjustments. We also supply a variety of parts and accessories to meet your trucking needs.
What services does Truck & Trailer Equipment Co Inc provide?
They provide trailer extensions and custom trailer builds for commercial equipment, as well as services like truck bodies, hydraulics, mechanical and electrical work, suspension, parts and accessories, collision repair, paint and body, Load Trail trailers, and alignment and framework.
Where is Truck & Trailer Equipment Co Inc located?
The business is located at 5321 Opelousas St, Lake Charles, LA 70615, USA.
What are the business hours of Truck & Trailer Equipment Co Inc?
They are open Monday to Friday from 7:30 AM to 4:30 PM, and closed on Saturdays and Sundays.
Which payment options are accepted at Truck & Trailer Equipment Co Inc?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What brands or specialities does Truck & Trailer Equipment Co Inc offer?
They are a Load Trail Dealer and specialize in front end and tandem alignments, rigging, upfitting, hydraulics, hydraulic hoses, parts, framework, and truck repair.
How can I contact Truck & Trailer Equipment Co Inc?
You can reach them via main phone at +1 877-203-2946 or alternate phone at +1 337-433-0629, and email at jnaegele@truckntrailer.net.
Are there any nearby truck or trailer-related businesses near Truck & Trailer Equipment Co Inc?
Yes, nearby businesses include Truck and Trailer Equipment Co and Devillier Truck Sales Inc, which may offer complementary services or products.
Which nearby places could be useful for customers needing truck rentals or storage?
Nearby locations such as U-Haul Storage at Opelousas Street and Ryder Truck Rental In Lake Charles, LA provide truck rentals and storage services conveniently close to Truck & Trailer Equipment Co Inc.
Are there any nearby places for entertainment or dining after visiting Truck & Trailer Equipment Co Inc?
Yes, customers can visit Club Connectionz for bar and dance club entertainment or Dunbar's 21ST Century Entertainment for live music and concerts nearby.
What local attractions or public services are near Truck & Trailer Equipment Co Inc?
Nearby points of interest include LeBleu Cemetery and Louisiana Powerhouse, which offers gymnastics and amusement activities.