Skip the counter when you rent a car with National in Lake Charles. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Lake Charles today!
Called the number in the reservation to confirm a car was available before taking an uber to pick up the car. The person assured me a car was available and my reservation was confirmed. I arrived only to be told no cars were available. I asked why I was told a car was available. She said the national office did not know what cars the local office had available or ones that were out of service. Very disappointing the website and customer service team were not on the same page as the local office.
AC
Anamaria Cuervo
Sep 4, 2025
5.0
Allways great service
JC
Joe Cates
Jun 7, 2019
1.0
I rented a car at the National Lake Charles LA Airport a few weeks ago with a round trip price of $269.
My travel plans changed and I had the drop the vehicle in Alexandria LA. I was charged $439 for dropping it at another location.
I understand that so when I did it again this week I was Charged $710!!!
I complained at the National return location and they said I have to take it up with the location I rented from.
I tried to call the location and it’s a National number. The representative that took my call said there is not a number he can give me for that location that he could call and try to get it reduced.
He put me on hold and came back and gave me som BS about airport taxes being higher.
He said if I wanted to take it up with them I could. I asked for the phone number and he told me I had to go there in person.
I was trying to tell him I don’t even live in Louisiana and he hung up on me.
I rent a car from National every week!
Time to rethink that!!!!!!!!
If this is how they treat an Executive Elite customer I wonder how people with no status get treated!!!
Frequently Asked Questions About National Car Rental
What types of car rentals does National Car Rental in Lake Charles offer?
National Car Rental in Lake Charles offers economy, luxury, and standard rental cars, allowing you to choose a vehicle that fits your needs.
Where is National Car Rental located in Lake Charles?
National Car Rental is located at 500 Airport Blvd, Lake Charles, LA 70607, near the Lake Charles Regional Airport.
What are the operating hours of National Car Rental in Lake Charles?
They are open Monday through Friday from 9:00 AM to 11:30 PM, Saturday from 11:00 AM to 6:00 PM, and Sunday from 9:00 AM to 11:30 PM.
How can I make a reservation with National Car Rental in Lake Charles?
You can make a reservation online through their website at https://www.nationalcar.com/en/car-rental-locations/us/la/lake-charles-regional-airport-14x7.html.
What payment options are accepted at National Car Rental in Lake Charles?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does National Car Rental offer any special discounts?
Yes, National Car Rental offers special discounts, including discounts for active military members.
Can I pick up my rental car directly at the airport?
Yes, National Car Rental provides airport pick up services at Lake Charles Regional Airport for your convenience.
What nearby car rental agencies are located close to National Car Rental in Lake Charles?
Nearby car rental agencies include Avis Car Rental, Alamo Rent A Car, Budget Car Rental, Hertz, and Enterprise Rent-A-Car, providing plenty of rental options in the area.
What local amenities can I visit near National Car Rental in Lake Charles while waiting or after rental pickup?
You can visit nearby places such as Runway Cafe for coffee, Putter’s Driving Range for golf, and Caddyshack Icehouse sports bar for leisure activities.
How can National Car Rental's location near Lake Charles Regional Airport benefit travelers?
Being located near Lake Charles Regional Airport and airlines like United Airlines allows travelers to conveniently rent a car right after their flight, saving time and simplifying travel plans.