Jiffy Lube

4.6
447 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LAKE CHARLES. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Wheelchair accessible entranceAvailable

Location

Jiffy Lube
3503 Gerstner Memorial Blvd, Lake Charles, LA
70607, United States

Hours

Reviews

4.6
447 reviews
5 stars
361
4 stars
38
3 stars
10
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to go above and beyond.

Speed of Service

Many reviews noted the quick turnaround time for oil changes and other services, with several customers mentioning being in and out in under 30 minutes.

Knowledgeable Staff

Customers appreciated the staff's expertise and thoroughness in checking for additional vehicle issues beyond just oil changes.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including long wait times and dissatisfaction with specific staff interactions.

Pricing Concerns

A few customers mentioned that the prices were higher than expected or compared to competitors, leading to some dissatisfaction.
  • JA
    Jessica Adame
    2 days ago
    5.0
    Very fast and good service from everyone.
  • LL
    Latonya Lucas
    4 days ago
    5.0
    They are literally the best and the customer service is astronomical especially they have a tech name Ms. Harlee I call her Harlee Quin cause she made my day she was considerate and did her job well if you ain't at Jiffy Lube then where you at they are the truth Thank You Ms. Harlee good customer service goes a long way.
  • MM
    Mercedes
    Nov 16, 2025
    2.0
    They moved so slow this was supposed to be a 15 minute deal and we were there 45 minutes they were nice but very understaffed only two men were working and they need more help in order to keep people satisfied
  • JL
    Jovan Lewis
    Nov 8, 2025
    5.0
    Excellent service and very friendly staff!!!
  • CS
    Cameron sisk
    Oct 20, 2025
    5.0
    Stopped in for oil Top-Off Service while traveling as my old Toyota had a slow leak. The mechanic greeted me at my car, assuring me they could do the work and quickly. I only waited about 15 minutes for it to be done. The mechanic let me know how much he had added and also did a check around the engine and fluids. This is old fashioned service and the best kind. I will always return to Jiffy Lube.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service