Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lake Charles, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mlk Highway location today.
Location
Enterprise Rent-A-Car
1516 N Martin Luther King Hwy, Lake Charles, LA
70601, United States
Hours
Reviews
3.8
165 reviews
5 stars
94
4 stars
16
3 stars
8
2 stars
17
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Isaiah and Chad for their exceptional service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars that were not properly cleaned or had mechanical problems.
Wait Times
Customers frequently reported long wait times for vehicle pickup, even with reservations, leading to frustration.
Reservation Issues
There were multiple complaints about reservations not being honored or vehicles not being available upon arrival, causing significant inconvenience.
Overall Experience
While some customers had positive experiences, a notable number expressed dissatisfaction with service quality and vehicle conditions, indicating inconsistency in overall customer satisfaction.
- APAlbert PilkingtonJan 6, 20261.0DON’T RENT FROM ENTERPRISE This is the third time I have gone to a Enterprise rental location where I reserved the car in advance only to show up up and have none available. I’m now having to call around at the last moment to get a ride to the Houston airport to catch my flights
- TTToosie2 ToosieDec 30, 20254.0It was good for my first rental a from them
- IEIsaiah Edah-DikeMay 5, 20255.0The best rental experience I’ve ever had!!!
- AGAlicia GuilloryApr 14, 20215.0I love renting from Enterprise. I get very good customer service. I'm in and out rarely have to wait long . I can reserve my rental last minute and set pick up in the next hour on the app and I'm getting a call back in less than five minutes. Go to pick up my rental my wait time might be 3-5 minutes the majority of the time. When I have go wait over five minutes it's still not long. I love the app use it faithfully . I don't do last mintue often but to be able to do it and get it short notice is awesome. I highly recommend this place.
- MBMark BrownNov 29, 20174.0Came to pick us up, but, did not know we had requested pick up until I called.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car in Lake Charles is open from 8:00 AM to 6:00 PM Monday through Friday and is closed on weekends.
Where is Enterprise Rent-A-Car located in Lake Charles, LA?
Enterprise Rent-A-Car is located at 1516 N Martin Luther King Hwy, Lake Charles, LA 70601.
What types of vehicles can I rent at Enterprise Rent-A-Car on Mlk Highway?
The location offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
How can I make a reservation with Enterprise Rent-A-Car in Lake Charles?
You can reserve your rental car online at the website provided or by calling their local phone number +1 337-433-9700.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise offers discounts for active military personnel.
Is Enterprise Rent-A-Car owned by a woman?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
What nearby places can I visit when renting a car from Enterprise on Mlk Highway?
Nearby you can visit places like Pa-D's LLC restaurant for a meal, Lit Furniture and Market for shopping, and Grace & Medora Park for outdoor relaxation.
Where can I find automotive services near Enterprise Rent-A-Car in Lake Charles?
Nearby automotive services include O'Reilly Auto Parts, AutoZone, and BAS Automotive Repair, which can assist with parts or repairs while you rent a car.
What convenience or food options are available near Enterprise Rent-A-Car?
You can find several convenience stores and eateries nearby, such as Super Food Mart gas station and restaurant, Donald's Donuts bakery and smoothie bar, and Chick O’ Fish fast food restaurant.