Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lake Charles, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mlk Highway location today.
Location
Enterprise Rent-A-Car
1516 N Martin Luther King Hwy, Lake Charles, LA
70601, United States
Hours
Reviews
3.8
162 reviews
5 stars
93
4 stars
15
3 stars
8
2 stars
17
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, accommodating, and providing excellent service, particularly highlighting individuals like Isaiah and Chad.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars that were not properly cleaned or had mechanical problems.
Reservation Issues
Customers frequently reported problems with vehicle availability and fulfillment of reservations, leading to dissatisfaction and frustration.
Wait Times
Long wait times for vehicle pickup were a common complaint, with some customers experiencing delays even with reservations.
Mixed Experiences
While many customers had positive experiences, there were also numerous negative reviews highlighting poor service, unprofessional behavior, and unresolved issues.
- RWRegina WoodfordJul 1, 20253.0The site said that they had certain vehicles available and once we got there, THEY DIDN'T
- MCMadison D. ChamberlainJun 27, 20255.0Issah was so kind, I called about 10 different enterprise locations looking for a vehicle to fit my family and he was very accommodating and did everything he could to help me search ultimately getting me in a vehicle
- DSDANA “CAMOGIRL” SMay 28, 20255.0Isaiah was great each step of the way- even with us trading vehicles like 3 times. No issues with the service or the vehicles. Would recommended
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car in Lake Charles is open from 8:00 AM to 6:00 PM Monday through Friday and is closed on weekends.
Where is Enterprise Rent-A-Car located in Lake Charles, LA?
Enterprise Rent-A-Car is located at 1516 N Martin Luther King Hwy, Lake Charles, LA 70601.
What types of vehicles can I rent at Enterprise Rent-A-Car on Mlk Highway?
The location offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
How can I make a reservation with Enterprise Rent-A-Car in Lake Charles?
You can reserve your rental car online at the website provided or by calling their local phone number +1 337-433-9700.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise offers discounts for active military personnel.
Is Enterprise Rent-A-Car owned by a woman?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
What nearby places can I visit when renting a car from Enterprise on Mlk Highway?
Nearby you can visit places like Pa-D's LLC restaurant for a meal, Lit Furniture and Market for shopping, and Grace & Medora Park for outdoor relaxation.
Where can I find automotive services near Enterprise Rent-A-Car in Lake Charles?
Nearby automotive services include O'Reilly Auto Parts, AutoZone, and BAS Automotive Repair, which can assist with parts or repairs while you rent a car.
What convenience or food options are available near Enterprise Rent-A-Car?
You can find several convenience stores and eateries nearby, such as Super Food Mart gas station and restaurant, Donald's Donuts bakery and smoothie bar, and Chick O’ Fish fast food restaurant.