AutoZone Auto Parts

4.2
250 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Nelson Road in Lake Charles, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lake Charles, LA or call us at (337) 477-7234.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4600 Nelson Rd, Lake Charles, LA
70605, United States

Hours

Reviews

4.2
250 reviews
5 stars
145
4 stars
54
3 stars
27
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service and going above and beyond to assist customers.

Product Availability

Customers frequently mention that the store usually has the parts they need in stock, contributing to a positive shopping experience.

Service Speed

Many reviews highlight the quick service provided by employees, with customers appreciating the efficiency in finding and installing parts.

Mixed Experiences

While most feedback is positive, there are some reports of unprofessional behavior from certain employees and issues with product quality, particularly with electrical parts.

Store Environment

The store is noted for being clean, organized, and well-stocked, enhancing the overall shopping experience.
  • VR
    V. R.
    Nov 9, 2025
    5.0
    Great service today, very helpful store rep. Took time to help identify the issue, locate the part, and track it down. Great job!
  • SG
    sara geier
    Sep 25, 2025
    5.0
    The staff were so friendly and helpful to me this morning! I needed new windshield wipers and they found me the ones I needed and also helped me install them. They were quick to drop what they were doing to greet me and ask what I was needing. They also got things done very fast and gave me great recommendations for products I have been looking for. Highly recommend this location!
  • PW
    Peyton White
    Aug 12, 2025
    5.0
    AutoZone is my go-to for car parts and advice. The employees here are knowledgeable, professional, and genuinely care about helping customers. They walked me through my options, explained the differences between products, and made sure I left with exactly what I needed. The store is well-organized, prices are competitive, and the service is top-notch. Couldn’t ask for a better experience!
  • PW
    Peyton White
    Aug 12, 2025
    5.0
    AutoZone has been a lifesaver for me more than once! Every time I come in, the employees greet me with a smile and are quick to offer help. They don’t just sell you parts—they take the time to make sure you’re getting the right fit for your vehicle. I especially appreciate how patient they are when explaining things, even to someone who’s not a car expert. Prices are fair, service is excellent, and the whole process is quick and stress-free. Highly recommend!
  • PW
    Peyton White
    Aug 12, 2025
    5.0
    I had a great experience at AutoZone! The staff was friendly, knowledgeable, and went above and beyond to help me find exactly what I needed. They quickly diagnosed the issue with my car, recommended the right part, and even explained how to install it step-by-step. The store was clean, organized, and well-stocked, making it easy to find everything. I really appreciate their excellent customer service and honest advice. I’ll definitely be coming back here for all my auto parts needs!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Lake Charles?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone in Lake Charles offers in-store pickup, curbside pickup, and same-day delivery for your convenience.