Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 184 Sam Houston Jones Pkwy in Lake Charles offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
191 reviews
5 stars
130
4 stars
41
3 stars
10
2 stars
4
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Customers appreciate the quick service, often noting that they were in and out of the store in a short amount of time.
Product Knowledge
Many reviews highlight the staff's expertise and ability to assist customers in finding the right parts.
Mixed Experiences
While most feedback is positive, there are some reports of poor service and mistakes with orders that led to customer dissatisfaction.
Store Environment
The store is described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
- RJRichard Jordan1Westlake3 days ago5.0Awesome experience, very helpful staff. Worked to resolve my issues today.
- SRSpencer Rutherford3 days ago5.0Great service! Always and better prices!
- LSLinda SeamonsNov 6, 20255.0Went to Advance Auto in Moss Bluff this afternoon to have my battery checked. The ladies came right out, checked it out & determined it to be bad. They had me in & out of there in 20 minutes!
- CGCarla GuilloryOct 31, 20255.0Heather and Johnny were excellent help with getting a bulb for my headlight. Both very knowledgeable,friendly and courteous. Moss Bluff store great job!
- ESEdmond ShepardOct 21, 20255.0Mr. Johnnie was very professional. Great asset to the company I would recommend him to any one that needs help. Help me diagnosed my truck issue. Very awesome customer service provided will return in the future.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts at 184 Sam Houston Jones Pkwy offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide free services with purchase?
Yes, most locations offer free battery testing, free battery and wiper installations with purchase, engine code scanning, and battery and oil recycling.
Can Advance Auto Parts install or replace my car battery?
Yes, they will install your battery for free with purchase, with some exclusions applying.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free, though some exclusions may apply.
What are the store hours for Advance Auto Parts in Lake Charles?
The store is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside and in-store pickup?
Yes, both in-store pickup and curbside pickup services are available.
Are there nearby places customers can visit before or after shopping at Advance Auto Parts?
Yes, customers can visit nearby UPS Access Point locations for shipping needs or stop by Domino's Pizza and Hey Man! Chicken Fingers for a meal.
How can nearby automotive services like Speedee/Midas complement a visit to Advance Auto Parts?
Speedee/Midas provides automotive repair and tire services nearby, so customers can buy parts or accessories at Advance Auto Parts and get professional installation or repair services close by.
What health and medical facilities are near Advance Auto Parts that might be useful for customers in the area?
Nearby are Fast Pace Health Urgent Care and Dr. Sandra Bruno's internal medicine and family practice services, which customers might find convenient for healthcare needs.