Advance Auto Parts

4.5
195 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 184 Sam Houston Jones Pkwy in Lake Charles offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
184 Sam Houston Jones Pkwy, Lake Charles, LA
70611, United States

Hours

Reviews

4.5
195 reviews
5 stars
134
4 stars
41
3 stars
10
2 stars
4
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Efficiency

Customers appreciate the quick service, often noting fast turnaround times for assistance and repairs.

Product Knowledge

Many reviews highlight the staff's expertise in helping customers find the right parts and solutions for their automotive needs.

Mixed Experiences

While most feedback is positive, there are a few reports of poor service or issues with specific products, indicating some inconsistency.
  • TH
    Taylor Harrell
    Jan 5, 2026
    5.0
    Carolyn Smith helped me check my battery, and replace it with a new one. Great professional help with a smile!
  • MM
    Mike
    Dec 28, 2025
    5.0
    Shawn from advanced parts is very helpful and very knowledgeable when it comes to auto parts
  • SO
    Shawn Olson
    Dec 28, 2025
    5.0
    Best parts store around Moss Bluff, Mr. Shawn and Mrs. Heather are very informative and very helpful when it comes to getting the job done, Happy to say I will be coming back often
  • MB
    Meagan Blanchard
    Nov 25, 2025
    5.0
    They always point us in the right direction for what we need and give us great service with a smile!
  • RJ
    Richard Jordan1Westlake
    Nov 21, 2025
    5.0
    Awesome experience, very helpful staff. Worked to resolve my issues today.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*