Advance Auto Parts

4.5
243 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2119 Ryan St in Lake Charles offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2119 Ryan St, Lake Charles, LA
70601, United States

Hours

Reviews

4.5
243 reviews
5 stars
172
4 stars
42
3 stars
19
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for being friendly, helpful, and knowledgeable, with many going above and beyond to assist customers.

Product Availability

Customers appreciate that the store often has the parts they need in stock, contributing to a positive shopping experience.

Mixed Experiences

While many reviews highlight excellent service, there are some negative experiences regarding customer service and product issues, indicating inconsistency.

Pricing

Customers find the prices reasonable, although some mention that parts can be high.

Store Operations

There are complaints about the website and app functionality, as well as issues with store hours not aligning with posted times.
  • DD
    Delrick Dugas
    Nov 16, 2025
    5.0
    Jermaine really helped me out and great customer service as well
  • DW
    Darren Williamson
    Oct 17, 2025
    5.0
    I shop at Advance Auto in Moss Bluff, LA. Heather and Larissa have gone out of their way to make sure that ALL of my affairs in dealing with purchasing auto parts and securing my warranties or dealt with in a professional and timely manner. The website and app are a trainwreck but Heather and Larissa go above and beyond to provide superior customer service in spite of the aforementioned! Kudos to Heather and Larissa at advanced Auto parts in Moss Bluff Louisiana!!!
  • EC
    elonda chavis
    Sep 23, 2025
    5.0
    Well the cashier “Chris “was very helpful he even went in the rain to see about me a battery Thank you 😊
  • MW
    Melanie Winkles
    Sep 22, 2025
    5.0
    Great service! The manager went over and above to help me get the right part for my car! Highly appreciate how helpful they were.
  • PL
    paul leblanc
    Sep 9, 2025
    5.0
    Great service and quality parts. Providing all we need at the refuge.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*