Business Details
About
Used Car DealerCar DealerUsed Truck Dealer
Used Car Factory is a locally owned and operated used car dealership in Lafayette, LA. Our car dealers will help you find your next pre-owned car, truck, or SUV. We stock only the most respected and reliable brands, like Ford, Chevrolet, Honda, Toyota, Mazda, GMC, and infiniti. Our friendly and knowledgeable staff is here to help you find that perfect car you deserve, priced to fit your budget. Our used car lot also offers financing options for all credit types, and warranties are available to purchase as well. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers. Shop our virtual showroom of used trucks, cars, and SUVs online then stop by our Lafayette used car dealer for a test drive!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.5
194 reviews
5 stars
159
4 stars
10
3 stars
3
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting Kalon and Chase for their exceptional service.
Buying Experience
Many reviews noted the hassle-free and quick car buying process, with several customers expressing satisfaction with the ease of approval and transparency.
Vehicle Quality Issues
Several customers reported significant issues with vehicles shortly after purchase, indicating concerns about the quality and thoroughness of inspections before sale.
Trustworthiness
While many customers felt the staff was honest and caring, some expressed dissatisfaction with the dealership's handling of vehicle issues post-sale, raising concerns about trust.
Overall Satisfaction
Despite some negative experiences, a majority of reviews reflected a high level of overall satisfaction with the dealership, recommending it to others for car purchases.
- MAMatt AndersonOct 15, 20255.0Bought a great vehicle a few days ago. Loved my experience over there. Kalon was an amazing help. He was honest with me from the start and didn’t put pressure at all on me to buy a vehicle. He made me feel real comfortable throughout the process and put in extra effort to make sure I left happy. I’d definitely recommend people to go ask for him when going to get a vehicle.
- TJTerry Comeaux jrOct 12, 20255.0Our experience at The Used Car Factory was excellent. Our sales person Kalon was the best. He helped us out so much and got us in a vehicle. We would definitely recommend this car lot to all our family and friends.
- LFLarry FalinSep 16, 20255.0Chase made the buying experience simple, hassle free, and EASY. Great group of people that go above and beyond to get you in the vehicle you want. I’d leave 10 stars if I could! Highly recommend this awesome team!!!!
- RJRecee JonesAug 30, 20255.0They so great I love there work I would tell everybody to go to them they are so awesome thanks USA car factory
- CBCourtney BorelAug 14, 20255.0After spending 2 hours and being quoted TERRIBLY by another dealership , my husband and I visited used car factory and was greeted FANTASTICALLY by Mr. Shawn who helped us get approved for a car in our range within 35 minutes!! Absolutely amazing service and will definitely recommend this place and Mr. Shawn to everyone.
Frequently Asked Questions About Used Car Factory
Do I need to have good credit?
We have great financing options for any budget and any credit. While good credit helps, there are other means of financing that can help you get approved on a range of vehicles. Fill out our online application to learn more.
Do you offer financing?
Yes! Check out our website or give us a call for more information!
Are used cars reliable?
All of our cars are thoroughly inspected by our staff to ensure that each one of our pre-owned vehicles is ready to hit the road inside and out. Our staff of used car dealers is experienced and qualified to answer any questions you may have about our vehicles, and are ready to provide you with financing options and car loan rates that best fit your needs.
Can I test drive a used car before purchasing it?
Yes, absolutely! We encourage all our customers to test drive any used car they are interested in. It's important to get a feel for the vehicle and see if it meets your expectations.
Do you offer any warranties or guarantees on your used cars?
Yes, we offer various warranty options for our used cars. Depending on the vehicle and your preferences, we can discuss extended warranty packages to provide you with added peace of mind.
Is Used Car Factory open on weekends?
Yes, we are open on weekends to accommodate everyones schedule. Our dealership hours are Saturdays from 9am - 2pm, so you can visit us at your convenience.
Are there any special promotions or discounts available for customers at Used Car Factory?
We occasionally run special promotions and offer competitive pricing. To stay updated on our current offers, please visit our website or contact us directly.
What types of vehicles does Used Car Factory offer?
Used Car Factory offers a diverse range of vehicles, including cars, trucks, and SUVs. Our inventory includes various makes and models to suit your preferences.
Can I browse the available inventory online before visiting the dealership?
Yes, you can explore our virtual showroom on our website, where we showcase our used cars, trucks, and SUVs. This allows you to get a glimpse of our inventory and narrow down your choices before coming in for a test drive.
How can I find a vehicle that fits my budget at Used Car Factory?
You can shop by price on our website, which categorizes vehicles under different price ranges, such as under $2,000, under $4,000, and under $6,000, to help you find a vehicle that fits your budget. Or stop in today and our team would love to assist you!
What is the buying process like at Used Car Factory?
At Used Car Factory we aim to make the buying process easy and stress-free, offering fair prices, superior service, and treating customers right. Our friendly and knowledgeable sales staff is available to help you find the car you deserve, priced to fit your budget. You can shop our virtual showroom online and then stop by for a test drive.
What price ranges are available for the vehicles?
At Used Car Factory we offer vehicles in various price ranges, starting at around $10,000.
What should I do if I have more questions?
If you have more questions, you can reach us my phone or through the contact form on our website. Or, feel free to stop in during our operating hours and one of our many sales reps would be happy to assist you. We look forward to hearing from you soon!
What is your approach to customer service?
At Used Car Factory, we believe in offering fair prices and superior service. Our knowledgeable and friendly sales staff are dedicated to treating customers right, which leads to satisfied, repeat buyers.
How can I contact the Used Car Factory?
You can reach us by calling 337-216-9037, visiting our dealership in Lafayette, LA, or texting us through the contact form available on our website.
Can I see the full inventory online before visiting the dealership?
Yes, you can view the full inventory of available vehicles on our website. We provide detailed listings to help you select the vehicle you’re interested in before visiting the dealership.
How often is the vehicle inventory updated?
The inventory at Used Car Factory is updated regularly. It’s best to check our website frequently to view the latest vehicles available for sale.
Do I need to have good credit to finance a vehicle at Used Car Factory?
Used Car Factory offers great financing options for any budget and credit type. Good credit helps, but there are other financing means available to help get approved on various vehicles.
Does Used Car Factory offer financing options?
Yes, financing options are available. You can check the website or call the dealership for more details.
Are the used cars reliable at Used Car Factory?
All vehicles are thoroughly inspected by experienced staff to ensure they are road-ready. Staff can answer questions and provide financing and loan options.
Can I test drive a used car before buying it?
Yes, test drives are encouraged so you can get a feel for the vehicle and check if it meets your expectations.
Do you offer warranties on used cars?
Yes, various warranty options are offered, including extended warranty packages depending on the vehicle and customer preferences.
What are your hours of operation?
The dealership is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.
What kinds of vehicles are available at Used Car Factory?
They offer a diverse range of vehicles including cars, trucks, SUVs, and electric vehicles from respected brands like Ford, Chevrolet, Honda, Toyota, Mazda, GMC, and Infiniti.
Can I view the inventory online before visiting?
Yes, you can browse the full inventory and virtual showroom on their website to narrow down choices before coming for a test drive.
How can nearby places help when visiting Used Car Factory?
Nearby places such as RaceTrac gas station and Chevron can be convenient for fueling your vehicle before or after your visit. Also, restaurants like Zaxby's Chicken Fingers & Buffalo Wings or Papa Johns Pizza offer dining options nearby.
Are there other automotive services nearby Used Car Factory?
Yes, Kalon "The Car Guy" and Getapprovednow.net are nearby dealerships and financial service providers that could assist you with additional automotive or financing needs.
What amenities are near Used Car Factory for customers?
Customers can find convenient services nearby like Liberty Tax for tax needs, several beauty salons such as Misti Rose Salon Suites, and storage facilities like The Storage Center - Lafayette and Life Storage.