Business Details
https://www.enterprise.com/en/car-rental/locations/us/la/lafayette-ambassador-caffery-pkwy-1456.html
About
Car Rental AgencyVan Rental
Need a rental car in Lafayette, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ambassador Caffery Pkwy. location today.
Location
Enterprise Rent-A-Car
1109 Ambassador Caffery Pkwy, Lafayette, LA
70506, United States
Hours
Reviews
3.9
165 reviews
5 stars
108
4 stars
8
3 stars
11
2 stars1
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and efficient staff, while others report rude and unhelpful interactions.
Cleanliness
Several customers noted issues with vehicle cleanliness, including dirty cars upon pickup.
Fleet Availability
Many reviews highlight problems with vehicle availability, including reservations not being honored and customers receiving different vehicle categories than booked.
Efficiency
Some customers appreciated the quick and easy rental process, while others experienced significant delays and poor communication.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others report severe dissatisfaction and vow not to return.
- KBKiya Brooks6 days ago5.0Love this location! They never give me problems, the 2 guys & the lady at the front desk are amazing 💕
- LALoretta ArdoinNov 16, 20255.0Love renting from Enterprise
- EFElizabeth FachanNov 15, 20255.0I had an excellent experience with Enterprise Rental. Everything from start to finish was truly A+. The staff was friendly, efficient, and made the entire process quick and stress-free. The vehicle was clean, comfortable, and ready right on time. Returning the car was just as smooth, with no surprises or hassles. I highly recommend this location for anyone looking for great service and a reliable rental.
- DPDoug PerkinsNov 7, 20255.0Great service, friendly staff!
- JOJessica OlguinOct 23, 20251.0The worst experience, the manager is the worst, the car was given to me dirty, and when I went to return it on a Monday first thing in the morning and they charged me for the day, the deposit was not returned to me. When am I supposed to return it if they don’t open on Sundays?
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Lafayette, LA?
Enterprise Rent-A-Car is located at 1109 Ambassador Caffery Pkwy, Lafayette, LA 70506.
What are the operating hours of Enterprise Rent-A-Car?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to meet your rental needs.
Does Enterprise Rent-A-Car offer airport pickup services?
Yes, Enterprise Rent-A-Car provides airport pickup services at their Ambassador Caffery Pkwy location.
What payment options does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I book a rental car online with Enterprise Rent-A-Car?
Yes, you can reserve your rental car online at Enterprise's website for their Lafayette Ambassador Caffery Pkwy location.
Are there any special discounts available at Enterprise Rent-A-Car?
Enterprise Rent-A-Car offers great weekend rates and discounts for active military members.
What nearby places can customers visit when renting from Enterprise Rent-A-Car?
Customers can visit nearby beauty salons like House of Crowns, Savage Studio, and Hair by Brittany Etie for grooming services before or after their rental experience.
How can nearby automotive services complement my rental at Enterprise Rent-A-Car?
Nearby automotive services such as Service Chevrolet Cadillac, The Wash car wash, and RestorFX Lafayette auto body shop can help you maintain or detail your rental car during your visit.
Are there any convenient nearby businesses or services close to Enterprise Rent-A-Car?
Yes, customers can find nearby services such as Bradley Beck - State Farm Agent for insurance and Central Mortgage Services for financial needs during their rental period.