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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(172 reviews)
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Business Details

1109 Ambassador Caffery Pkwy, Lafayette, LA
70506, United States
(337) 347-5653
https://www.enterprise.com/en/car-rental/locations/us/la/lafayette-ambassador-caffery-pkwy-1456.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lafayette, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ambassador Caffery Pkwy. location today.

Location

Enterprise Rent-A-Car
1109 Ambassador Caffery Pkwy, Lafayette, LA
70506, United States

Hours

Reviews

3.9
172 reviews
5 stars
114
4 stars
8
3 stars
11
2 stars
1
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the staff's friendliness and efficiency, while others report rude and unhelpful interactions.

Vehicle Condition

Several customers noted issues with vehicle cleanliness and maintenance, including receiving dirty or damaged cars.

Reservation Issues

Many reviews highlight problems with vehicle availability, including reservations not being honored and customers being left without a vehicle.

Overall Experience

Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others report significant frustrations and a lack of trust in the service.
  • WH
    Wesley Hackett
    Feb 14, 2026
    1.0
    Wow. Very unhappy with the invoice charge of $2.22 for gas. All though its not that much we filled the tank up to full on the gas. If you used the digital reading out on the instrument cluster that is wrong or you should tell your customers that your not going by the physical gas gauge. But. I suppose if you do that to all your customers that is a great way to make money. I will chose another company to rent from in the future. I have attached two screen shots of my invoice. I will also make sure I do some social media reviews. See photos attached. Thanks Nicki Hackett.
  • BB
    brichard89
    Jan 30, 2026
    5.0
    Great service
  • HB
    Holly Best
    Jan 16, 2026
    5.0
    Great friendly service
  • AC
    Amelia B Conrad
    Jan 16, 2026
    5.0
    Easy and convenient
  • DS
    David B Hicks Sr
    Nov 27, 2025
    5.0
    My brother rented a vehicle there.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Lafayette, LA?

Enterprise Rent-A-Car is located at 1109 Ambassador Caffery Pkwy, Lafayette, LA 70506.

What are the operating hours of Enterprise Rent-A-Car?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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