Brand Certified
Enterprise Rent-A-Car
3.9(414 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1800 W Pinhook Rd, Lafayette, LA
70508, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(337) 237-2864
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/la/lafayette-w-pinhook-rd-1410.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lafayette, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Pinhook Road location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.9
414 reviews
5 stars
260
4 stars
39
3 stars
17
2 stars
20
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their rental needs.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Communication Issues
Customers frequently reported difficulties in reaching the location by phone and issues with reservation confirmations.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and poor management, leading to frustration for some customers.
- KMKimberly McBrideFeb 26, 20265.0They were very helpful in helping me find what I needed
- MCMona CalaisFeb 21, 20265.0This particular location is highly recommend recommended! The manager , Connor Batiste does a phenomenal job as well as the workers there. They were all very prompt, courteous, and professional! I will definitely be back and will recommend this location to everyone in my family and my work family as well! If you want prompt, professional, and courteous service, this is the location for you! I will choose enterprise on pinhook every time!
- AGAnita GuyFeb 13, 20265.0Th Enterprise Rental on Pinhook Road, Lafayette, LA provided excellent service when I picked up the vehicle & upon returning. Representatives provided excellent service limited waiting time.
- ABAnita BendyJan 20, 20264.0I was very satisfied with the vehicle. I definitely liked that they picked you and dropped you off. The only problem I had was that it was to hard to reach them by phone. It goes straight to voice mail or recording. I end up driving over there.
- DFDiamond FrazierJan 3, 20265.0Best staff and experience ! Very knowledgeable and considerate of customer needs !
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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