Enterprise Rent-A-Car

3.9
410 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1800 W Pinhook Rd, Lafayette, LA
70508, United States
(337) 237-2864
https://www.enterprise.com/en/car-rental/locations/us/la/lafayette-w-pinhook-rd-1410.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lafayette, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Pinhook Road location today.

Location

Enterprise Rent-A-Car
1800 W Pinhook Rd, Lafayette, LA
70508, United States

Hours

Reviews

3.9
410 reviews
5 stars
257
4 stars
38
3 stars
17
2 stars
20
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Pinhook location received high praise for their friendliness, professionalism, and willingness to go above and beyond for customers.

Vehicle Quality

Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff, poor communication, and hidden charges.

Efficiency

Customers appreciated the quick and efficient service, with many mentioning short wait times and smooth rental processes.
  • DF
    Diamond Frazier
    Jan 3, 2026
    5.0
    Best staff and experience ! Very knowledgeable and considerate of customer needs !
  • CL
    Cassandra Lagrange
    Dec 20, 2025
    5.0
    Enterprise on Pinhook in Lafayette, La is HUGE on customer service!!! I recommend them HIGHLY!!!!
  • CM
    corey miles
    Dec 16, 2025
    5.0
    I wanted to leave a review because this location always goes above and beyond for my rental car needs! Thank you so much!✅
  • HR
    Hunter Robichaux
    Dec 12, 2025
    5.0
    This was an amazing experience . The people working here are excellent! The cars were clean and they will even give you a ride so you can get to enterprise to get the car you need . Awesome team work . Thank you for helping me get into a rental.
  • JJ
    Jaylen Jones
    Dec 9, 2025
    5.0
    had an amazing experience working with Connor Batiste, the Branch Manager at Enterprise. From the moment I walked in, he was professional, patient, and went out of his way to make sure I got exactly what I needed. Connor made the whole rental process smooth and stress-free, breaking everything down clearly and making sure I understood all the details. You can tell he really cares about customers and takes pride in his job. If you ever need a rental in Lafayette, ask for Connor — he’s going to take great care of you. Highly recommended!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lafayette, LA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM.