Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Lafayette Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Lafayette Regional Airport today.
Location
Hours
Reviews
3.9
211 reviews
5 stars
133
4 stars
19
3 stars
8
2 stars
6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and professional, particularly at the Lafayette airport location.
Efficiency
Several reviews highlighted the quick and efficient pickup and drop-off processes, although some customers experienced long wait times due to staffing issues.
Vehicle Condition
There were mixed reviews regarding vehicle cleanliness and maintenance, with some customers reporting issues with dirty cars and mechanical problems.
Reservation Issues
Some customers faced problems with their reservations, including unavailability of requested vehicles and incorrect charges.
Management Concerns
Multiple reviews indicated dissatisfaction with management and staffing levels, suggesting a need for better organization and customer support.
- PFPhilip FosterJan 5, 20265.0Excellent service
- COChloe OlivierDec 24, 20255.0Rachael was such a great help with the rental process! She's professional, knowledgeable, & kind. I rented the car last minute for the Christmas season. The price was reasonable & pickup/drop off is as efficient as it gets. Thanks again, Rachael & team!
- MMMark MillerDec 20, 20255.0The Manager and staff were very helpful and patient. Good Team at the LFT location!!
- OBOmni BloomeDec 9, 20251.0Always record a full video walk-around before leaving with your rental. I pointed out damage on my vehicle to the Enterprise/Alamo employee at pickup, but they didn’t mark it down in their system. When I returned the car, they tried to hold me responsible for the exact same damage I had shown them earlier. Thankfully, I had a time-stamped video that proved the damage was already there. Without that, I would’ve been charged for something I didn’t do. This experience was extremely frustrating, and it shows the company needs a more reliable and transparent check-in/check-out process—one that protects the customer, not just the branch. Renters shouldn’t have to rely on their own evidence to avoid false claims. It felt like the burden of proof was on me instead of on their inspection system. If you rent from here, document everything. It can save you from a headache.
- HJHeather JustusDec 3, 20255.0Naomy Janes from Lafayette Airport was extremely helpful and kind! Thank you very much Naomy!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car at Lafayette Regional Airport?
Enterprise offers a wide selection of vehicles including compact cars, passenger vans, family SUVs, and more to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car at Lafayette Regional Airport?
Enterprise Rent-A-Car is open daily from 8:00 AM to 10:00 PM.
Where is Enterprise Rent-A-Car located at Lafayette Regional Airport?
Enterprise Rent-A-Car is located at 200 Terminal Dr, Lafayette, LA 70508 inside Lafayette Regional Airport.
How can I make a reservation with Enterprise Rent-A-Car at Lafayette Regional Airport?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/la/lafayette-regional-airport-14y2.html or by calling their local phone at +1 337-232-5493.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer any discounts?
Yes, Enterprise offers discounts for active military members.
What languages are spoken at Enterprise Rent-A-Car at Lafayette Regional Airport?
The staff at Enterprise Rent-A-Car speaks English.
What are some nearby car rental companies if I want to compare options?
Nearby car rental options include Dollar Rent a Car, Thrifty Car Rental, National Car Rental, Alamo Rent A Car, Budget Rent A Car, Avis Car Rental, and Hertz, all located near Lafayette Regional Airport.
How can nearby locations like Lafayette Airport Baggage Claim help me when renting a car?
Lafayette Airport Baggage Claim is conveniently close to Enterprise Rent-A-Car, making it easy for travelers to pick up their luggage and proceed directly to the rental counters without hassle.
What nearby transportation services are available if I need a ride to Enterprise Rent-A-Car?
Courtesy Taxi & Transportation LLC provides taxi and airport shuttle services near the airport, helping customers reach Enterprise Rent-A-Car conveniently.