Enterprise Rent-A-Car

3.9
211 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Lafayette Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Lafayette Regional Airport today.

Location

Enterprise Rent-A-Car
200 Terminal Dr, Lafayette, LA
70508, United States

Hours

Reviews

3.9
211 reviews
5 stars
133
4 stars
19
3 stars
8
2 stars
6
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and professional, particularly at the Lafayette airport location.

Efficiency

Several reviews highlighted the quick and efficient pickup and drop-off processes, although some customers experienced long wait times due to staffing issues.

Vehicle Condition

There were mixed reviews regarding vehicle cleanliness and maintenance, with some customers reporting issues with dirty cars and mechanical problems.

Reservation Issues

Some customers faced problems with their reservations, including unavailability of requested vehicles and incorrect charges.

Management Concerns

Multiple reviews indicated dissatisfaction with management and staffing levels, suggesting a need for better organization and customer support.
  • PF
    Philip Foster
    Jan 5, 2026
    5.0
    Excellent service
  • CO
    Chloe Olivier
    Dec 24, 2025
    5.0
    Rachael was such a great help with the rental process! She's professional, knowledgeable, & kind. I rented the car last minute for the Christmas season. The price was reasonable & pickup/drop off is as efficient as it gets. Thanks again, Rachael & team!
  • MM
    Mark Miller
    Dec 20, 2025
    5.0
    The Manager and staff were very helpful and patient. Good Team at the LFT location!!
  • OB
    Omni Bloome
    Dec 9, 2025
    1.0
    Always record a full video walk-around before leaving with your rental. I pointed out damage on my vehicle to the Enterprise/Alamo employee at pickup, but they didn’t mark it down in their system. When I returned the car, they tried to hold me responsible for the exact same damage I had shown them earlier. Thankfully, I had a time-stamped video that proved the damage was already there. Without that, I would’ve been charged for something I didn’t do. This experience was extremely frustrating, and it shows the company needs a more reliable and transparent check-in/check-out process—one that protects the customer, not just the branch. Renters shouldn’t have to rely on their own evidence to avoid false claims. It felt like the burden of proof was on me instead of on their inspection system. If you rent from here, document everything. It can save you from a headache.
  • HJ
    Heather Justus
    Dec 3, 2025
    5.0
    Naomy Janes from Lafayette Airport was extremely helpful and kind! Thank you very much Naomy!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car at Lafayette Regional Airport?

Enterprise offers a wide selection of vehicles including compact cars, passenger vans, family SUVs, and more to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car at Lafayette Regional Airport?

Enterprise Rent-A-Car is open daily from 8:00 AM to 10:00 PM.