Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lafayette, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Johnston Street location today.
Location
Hours
Reviews
3.7
221 reviews
5 stars
126
4 stars
19
3 stars
8
2 stars
12
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Maggie and Jamarcus.
Efficiency
Several reviews highlighted the quick and efficient service, with customers noting fast check-in and check-out processes.
Vehicle Condition
There were multiple complaints about the cleanliness and maintenance of the rental vehicles, including issues with odors and mechanical problems.
Reservation Issues
Numerous customers reported problems with reservations, including not having the reserved vehicle available and poor communication regarding changes.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about rude staff and unprofessional service, indicating inconsistency in customer experiences.
- DCdetra caillier2 days ago5.0Very professional staff, enjoyed my vehicle, easy and quick transaction. Love this location
- LSLisa SNov 6, 20251.0Poor communication, excuses, never have me the car I requested, didn't answer phones, I was too have a luxury car, I had to drive a Nissan, then the fuel tried to convince me the jeep was really nice. I drove a caddy xt5. I was lied to, given excuses and they genuinely didn't seem to care. Now a rep is going to be calling me in a few days to hear what happened. I may change this review. We'll see
- SBStefanie BoudreauxOct 7, 20255.0JOHNSTON STREET ENTERPRISE IS BY FAR THE BEST !! The staff, especially BOEDY BORILL, MAYIA HALL AND MAGGIE Were so polite and helpful . MAYIA even gave me a ride to put my cash money on my card. I was so impressed with their patience and kindness they showed me during this difficult time in my life. Do not waste your time at the PINHOOK LOCATION. They are rude and lied and said my internet bill was not considered a utility bill. Great people here!!!!
- LRLaurie RoseSep 28, 20255.0I appreciated the professionalism of Maggie, Maya and Kevin so much. Kevin was especially kind and kept up a steady conversation, taking me to Abbeville to get my vehicle. Thank you all!!!!
- KKKurmSep 18, 20255.0Oh my.... What can I say that will explain how happy this particular Enterprise makes me feel. I absolutely feel like a King when I shop at Enterprise on Johnston St., in Lafayette Louisiana + They know their jobs and they know how to treat their customers.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Lafayette offer?
Enterprise Rent-A-Car offers a wide range of vehicle rentals including cars, vans, luxury cars, and truck rentals with flexible rental options and airport pickup.
Where is Enterprise Rent-A-Car located in Lafayette, LA?
Enterprise Rent-A-Car is located at 6879-B Johnston St, Lafayette, LA 70503.
What are the business hours for Enterprise Rent-A-Car on weekdays?
The business hours from Monday to Friday are 8:00 AM to 6:00 PM.
Does Enterprise Rent-A-Car offer weekend rental deals?
Yes, Enterprise offers great weekend rates which can be booked online through their special deals page.
What payment methods are accepted at Enterprise Rent-A-Car in Lafayette?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car in Lafayette owned or affiliated with any special groups?
Yes, this Enterprise location has discounts for active military members and is owned by women.
How can I make a reservation for a rental car at Enterprise Lafayette?
You can reserve your rental car by visiting their official reservation website at enterprise.com/reserve.
What nearby automotive repair shops can I visit if I need vehicle services while renting?
Nearby automotive repair options include Auto Glass Experts, Luke's Paint & Body Shop, and Gerber Collision & Glass, convenient for any maintenance needs during your rental.
Are there dining options near Enterprise Rent-A-Car in Lafayette?
Yes, local dining options nearby include Popeyes Louisiana Kitchen, Sonic Drive-In, and McDonald's, perfect for a meal before or after your rental visit.
What nearby locations could help me with automotive parts or car buying while renting from Enterprise?
Nearby automotive-related places include Rabeaux's Auto Sales for used cars, DW Accessories for automotive parts, and Don Buys car dealer for additional vehicle options.