Enterprise Rent-A-Car

4.0
249 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1020 NE Evangeline Thruway, Lafayette, LA
70501, United States
(337) 235-6611
https://www.enterprise.com/en/car-rental/locations/us/la/downtown-lafayette-1450.html
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About

Car Rental AgencyVan Rental
Need a rental car in Lafayette, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Lafayette location today.

Location

Enterprise Rent-A-Car
1020 NE Evangeline Thruway, Lafayette, LA
70501, United States

Hours

Reviews

4.0
249 reviews
5 stars
157
4 stars
27
3 stars
14
2 stars
3
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and courteousness.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and condition, including unpleasant odors and unclean interiors.

Reservation Issues

Numerous customers experienced problems with vehicle availability despite having reservations, leading to long wait times and dissatisfaction.

Mixed Experiences

While many had positive experiences, there were significant complaints regarding poor management and unprofessional service at times.

Overall Satisfaction

Despite some negative feedback, many customers expressed a willingness to return and recommend the location due to positive interactions with staff.
  • SD
    Shawnta Davis
    Nov 7, 2025
    5.0
    Great customer service and nice clean vehicles
  • KB
    Kathi Bordlee
    Oct 25, 2025
    5.0
    Had to rent a vehicle while mine was being repaired. Enterprise sent employee to pick me up at repair shop so that I could get my scheduled rental vehicle. All staff was very courteous. Always choose Enterprise when I need a rental vehicle.
  • BS
    Britney Scott
    Sep 4, 2025
    5.0
    “Marcus was an excellent salesman at Enterprise! He was professional, helpful, and made the process smooth and easy. I’ll definitely be coming back.”
  • AD
    Alexis Demouchet
    Aug 29, 2025
    5.0
    This was my first time renting at the thrwy location and everything was great. The whole staff was super friendly and accommodating, even while it was busy. I had a pleasant experience overall. Would use again and recommend to others :)
  • JS
    Jermaine Savoy
    Aug 20, 2025
    5.0
    The people are great and service was good and fast. Will definitely rent here every time.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Lafayette, LA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit different needs.

Where is the Enterprise Rent-A-Car location in Downtown Lafayette?

The Downtown Lafayette Enterprise Rent-A-Car is located at 1020 NE Evangeline Thruway, Lafayette, LA 70501.