Business Details
About
Lincoln Mercury Dealer
We are honored to be your local Lincoln dealer and provide you with personalized service to meet your owner, new car sales and used car sales needs.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
Location
Courtesy Lincoln
4010 Ambassador Caffery Parkway, Lafayette, LA
70503-5263, United States
Hours
Reviews
4.6
461 reviews
5 stars
390
4 stars
24
3 stars
10
2 stars
11
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to go above and beyond.
Sales Experience
Many reviews noted a pressure-free and enjoyable car buying experience, although some customers reported issues with the sales process and vehicle condition upon delivery.
Service Department
The service department received high marks for efficiency, transparency, and convenience, including mobile service options and timely communication.
Vehicle Quality
While many customers were satisfied with their vehicles, some expressed concerns about the condition of cars upon delivery and issues with repairs.
Mixed Experiences
Several customers reported negative experiences with specific sales staff and service issues, indicating inconsistency in service quality.
- NDNina Denais6 days ago5.0Our sales person Stacey was awesome. She was very knowledgeable and helpful. The buying process was easy, quick and hassle free. We love our Lincoln Aviator!
- SSSamantha SlaughterNov 6, 20255.0Excellent service from start to finish! The team kept me updated the whole time, gave me a great loaner car, and my vehicle came back spotless. Super friendly, professional, and easy to work with — I’ll definitely be back!
- SMStuart MossNov 3, 20255.0We just bought a 2025 Black Aviator from here and Scott LeBlanc is the salesperson you want to deal with.
- BWBrittanie WiltzOct 31, 20255.0GREAT SERVICE... GO SEE MRS.MICHELEN SHE'S THE BEST. SHE'LL DEFINITELY GWT YOU ROLLING...
- RRRachel RomeroOct 22, 20255.0Courtesy Lincoln exceeded every other car buying experience I had. I received a fair trade amount and a competitive sale price on my purchase. Gary in management, Scott in Sales, and Justin in service were very informative and helpful. I'm very happy with my purchase and the service these guys provide.
Frequently Asked Questions About Courtesy Lincoln
Where is Courtesy Lincoln located?
Courtesy Lincoln is located at 4010 Ambassador Caffery Parkway, Lafayette, LA 70503-5263, United States.
What are the operating hours of Courtesy Lincoln?
Courtesy Lincoln is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
What services does Courtesy Lincoln provide?
Courtesy Lincoln offers personalized service including new and used Lincoln car sales, owner services, oil changes, and car washes.
Does Courtesy Lincoln accept credit and debit card payments?
Yes, Courtesy Lincoln accepts both credit and debit card payments.
Is Courtesy Lincoln operated by a woman owner?
Yes, Courtesy Lincoln is owned and operated by a woman.
Does Courtesy Lincoln offer any car rental services?
No, Courtesy Lincoln does not offer car rental services.
Can I get an oil change or a car wash at Courtesy Lincoln?
Yes, Courtesy Lincoln provides both oil change and car wash services.
What nearby dining options are there near Courtesy Lincoln?
Nearby dining options include IHOP for breakfast and brunch, Sushi Masa Lafayette for Japanese cuisine, Copeland's steakhouse, Star Taco for Mexican fast food, and El Paso Mexican Restaurant.
Are there any banks or financial services near Courtesy Lincoln?
Yes, Investar Bank and Hux Capital Management financial services are located near Courtesy Lincoln, which can assist customers with financing and banking needs related to vehicle purchases.
What automotive-related businesses are close to Courtesy Lincoln?
Nearby automotive businesses include Courtesy Lincoln Parts for automotive parts and accessories, and Ford Motor Company dealership and parts services.