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Courtesy Buick GMC

4.4
(975 reviews)
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Business Details

4750 Johnston St, Lafayette, LA
70503, United States
(337) 326-4983
https://www.lafayettecourtesy.com?utm_source=c-4&utm_medium=GMBP&utm_campaign=GooglemyBussinessProfile
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About

Car DealerGMC DealerBuick DealerUsed Car Dealer
Courtesy Buick GMC Lafayette is Southeast Louisiana's choice GMC and Buick dealer. Our car dealership in Lafayette has served communities around New Iberia, Abbeville, Baton Rouge, and Opelousas for years, and our dedication to quality customer service has earned us a great reputation. We keep a large inventory of New Buick Vehicles, New GMC Vehicles, and used cars in Lafayette, LA. We are proud to be one of the top car dealerships in Louisiana and we are determined to keep that status. That's why customers from Opelousas, New Iberia and Baton Rouge make the trip to Courtesy Buick GMC Lafayette when shopping for a new or pre-owned trucks, SUVs, and cars for sale in Lafayette, LA.

Details

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Location

Courtesy Buick GMC
4750 Johnston St, Lafayette, LA
70503, United States

Hours

Reviews

4.4
975 reviews
5 stars
748
4 stars
68
3 stars
28
2 stars
29
1 star
102

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the professionalism, knowledge, and helpfulness of the sales staff, particularly mentioning salespeople like Waldo, Bradley, and Elijah.

Customer Service

Many reviews highlighted excellent customer service, with staff being described as friendly, attentive, and dedicated to ensuring a smooth buying process.

Service Department Issues

Several customers expressed dissatisfaction with the service department, citing poor communication, delays in service, and unresolved vehicle issues after repairs.

Post-Sale Support

There were mixed reviews regarding post-sale support, with some customers feeling neglected after their purchase, while others received good follow-up service.
  • BB
    Brenda Bass
    Feb 9, 2026
    5.0
    Waldo was excellent!!! He was very professional and helped us feel comfortable while making our decision! We have purchased here before and we will definitely come back to Courtesy in the future!!
  • VF
    Valentina Folchi
    Jan 29, 2026
    5.0
    Huge thanks to Patricia for helping me get my truck completely online. Her service was excellent, very professional and smooth from start to finish. She made the whole process easy and stress-free. I absolutely love my truck and couldn’t be happier with the experience. Highly recommended!
  • TT
    Terry
    Jan 29, 2026
    5.0
    I had a great experience purchasing my truck here. The entire process was smooth, straightforward, and stress-free from start to finish. Patty was absolutely amazing to work with—professional, knowledgeable, and genuinely attentive throughout the process. She took the time to answer all my questions, kept everything transparent, and made sure I was comfortable with every step. I couldn’t have asked for a better salesperson or an easier buying experience. Highly recommend both Patty and this dealership to anyone looking for a great vehicle-buying experience.
  • WR
    Wilmer Rodriguez
    Jan 23, 2026
    5.0
    Great Service from Mr. Waldo, he was able to work with me and find me the vehicle that all my needs. I will definitely recommend him to all my family and friends.
  • LM
    Lawana Mitchell
    Jan 10, 2026
    1.0
    On Monday Jan 5 I took my car in for an oil change. Prior too my Appt I had to jumpstart my 2025 Arcadia for a few days. I informed the Service Dept. about everything that was going on with my truck. Technican check my truck. He said my battery was good. Maybe it was module failure. He then said they were ordering the part and that my truck would be good to drive. Wednesday comes around. Truck unable to start again. I contacted Roadside to tow my truck back to the Dealership. Once again had my truck checked out. Now they are telling me my battery wasnt good. How can my battery be good On Monday and Wednesday it not good. Battery was changed on Wednesday here it is Saturday and my truck is unable to start again. Service Dept close.When I ask them to keep my truck until they find out whats wrong with it. My only means of transportation. Now my truck is broken and Im unable to go to work the weekend😡😡😡😡😡😡😡
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Frequently Asked Questions About Courtesy Buick GMC

What types of vehicles does Courtesy Buick GMC in Lafayette specialize in?

Courtesy Buick GMC specializes in new Buick and GMC vehicles as well as used cars, trucks, and SUVs in Lafayette, LA.

What are the regular business hours of Courtesy Buick GMC?

Courtesy Buick GMC is open Monday through Friday from 8:30 AM to 6:30 PM and on Saturdays from 9:00 AM to 5:00 PM. They are closed on Sundays.

Brand Certified Facts from Courtesy Buick GMC

This information is certified by Courtesy Buick GMC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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