Courtesy Buick GMC Lafayette is Southeast Louisiana's choice GMC and Buick dealer. Our car dealership in Lafayette has served communities around New Iberia, Abbeville, Baton Rouge, and Opelousas for years, and our dedication to quality customer service has earned us a great reputation. We keep a large inventory of New Buick Vehicles, New GMC Vehicles, and used cars in Lafayette, LA. We are proud to be one of the top car dealerships in Louisiana and we are determined to keep that status. That's why customers from Opelousas, New Iberia and Baton Rouge make the trip to Courtesy Buick GMC Lafayette when shopping for a new or pre-owned trucks, SUVs, and cars for sale in Lafayette, LA.
Customers consistently praised the sales team for being knowledgeable, friendly, and helpful, making the car buying process enjoyable and pressure-free.
Customer Service
While many reviews highlighted excellent customer service, there were notable complaints about poor communication and responsiveness, especially after the sale.
Service Department
The service department received mixed feedback; some customers appreciated the quick and professional service, while others reported long wait times and unresolved issues.
Overall Satisfaction
Overall, customers expressed high satisfaction with their vehicle purchases but raised concerns about post-purchase support and service quality.
LM
Lawana Mitchell
2 days ago
1.0
On Monday Jan 5 I took my car in for an oil change. Prior too my Appt I had to jumpstart my 2025 Arcadia for a few days. I informed the Service Dept. about everything that was going on with my truck. Technican check my truck. He said my battery was good. Maybe it was module failure. He then said they were ordering the part and that my truck would be good to drive. Wednesday comes around. Truck unable to start again. I contacted Roadside to tow my truck back to the Dealership. Once again had my truck checked out. Now they are telling me my battery wasnt good. How can my battery be good On Monday and Wednesday it not good. Battery was changed on Wednesday here it is Saturday and my truck is unable to start again. Service Dept close.When I ask them to keep my truck until they find out whats wrong with it. My only means of transportation. Now my truck is broken and Im unable to go to work the weekend😡😡😡😡😡😡😡
GL
Gwen Layssard
4 days ago
5.0
My Ocean Blue Envista Avenir is beautiful and drives awesome. Bradley Lastie said I don't have that color on the lot but whatever color you would like I will get. He is an awesome salesman and true to his word. He was very detailed and attentive. Great staff as well. Thank you all for helping me to stay looking Awesome. Kudos Bradley!!!
LR
Lynn Robin
Jan 5, 2026
5.0
Very professional and knowledgeable staff from start to finish. Made buying a car easy.
LT
Lori Toups
Dec 11, 2025
5.0
Fantastic sales person. Very knowledgeable. Fun and personable. Definitely would recommend Mr. Waldo for anyone else wanting to purchase a quality vehicle. Best sales experience in my 47 years so far!
SN
Susan Nini
Dec 3, 2025
5.0
I went in "just to look." But, everyone there was so welcoming and I didn't feel any weird pressure to purchase a vehicle. However, they worked with me and were extremely helpful! Highly recommend!
Frequently Asked Questions About Courtesy Buick GMC
What types of vehicles does Courtesy Buick GMC in Lafayette specialize in?
Courtesy Buick GMC specializes in new Buick and GMC vehicles as well as used cars, trucks, and SUVs in Lafayette, LA.
What are the regular business hours of Courtesy Buick GMC?
Courtesy Buick GMC is open Monday through Friday from 8:30 AM to 6:30 PM and on Saturdays from 9:00 AM to 5:00 PM. They are closed on Sundays.
Does Courtesy Buick GMC offer vehicle servicing and repairs?
Yes, Courtesy Buick GMC provides vehicle service and repair as part of their offerings.
Can I get a car wash or oil change at Courtesy Buick GMC?
Yes, Courtesy Buick GMC offers both car wash services and oil changes.
Is it possible to rent a car at Courtesy Buick GMC?
Yes, Courtesy Buick GMC offers car rental services.
What payment methods are accepted at Courtesy Buick GMC?
Courtesy Buick GMC accepts credit card payments.
Where is Courtesy Buick GMC located?
Courtesy Buick GMC is located at 4750 Johnston St, Lafayette, LA 70503, United States.
Are there any dining options near Courtesy Buick GMC?
Yes, nearby dining options include Sawa All You Can Eat Sushi & Hibachi, Dozo Restaurant, La Papa Loca, McDonald's, Southern Classic Chicken, and Daiquiris Supreme, offering a range of Japanese, Tex-Mex, fast food, and American cuisine.
What nearby services can I access while visiting Courtesy Buick GMC?
Nearby services include Western Union for money transfers, Louisiana Dental Group for dental care, and USPS for postal services.
Are there any beauty and wellness spots near Courtesy Buick GMC?
Yes, nearby beauty and wellness locations include Sunshine Massage, Johnston Nails, and Southside Styling and Barber Shop for massages, nail care, and barber services.