Courtesy Buick GMC

Reviews

• MS

  Michael Sarkies

  6 days ago
  5.0
  I was cold called by Elijah, a sales rep for the Courtesy dealership, due to a reference he received. He seemed very nice on the phone and very intelligent. So, I stopped by the dealership a few days later since I had business nearby. Elijah greeted me quickly and offered to help right away. He introduced himself and we shook hands. He brought me without delay to see what he had for me and it was exactly what I had described in our phone conversation. He was courteous, helpful and informative. When unsure about the answer to a question, he quickly checked with a verifiable source. After a detailed showing of the vehicle, Elijah and I went for a ride. It runs, rides and drives beautifully. I met his supervisor who was also very courteous and helpful. The finance manager, Ian was very informative and helped me a great deal. I ended up buying a really nice Sierra 2500 Denali Ultimate along with a few accessories. I feel like I am in the right place dealing with the right people. I even had a good experience in the service department with Kameron's help. Elijah also kept watch throughout the whole service and checkout process. He has already made a few follow up calls to check on me and my new vehicle experience. Thanks very much to all.
• LB

  Landrie Bickmann

  Nov 17, 2025
  2.0
  Only giving this poor rating because of the over the phone customer service I’ve received the past few weeks. I’ve been in the process of refinancing my vehicle so I’ve called a few times to get information and a refund. Today alone, I placed 4 calls (over the span of 1/2 a business day) to the finance department before successfully getting someone on the phone. The Receptionist who answered and everyone I spoke to there, Was bothered and made it obvious they did not want to help. (Mr. John finally resolved my request, but wasn’t too thrilled when I kindly shared my experience with his team)
• ML

  Mimie Laurant

  Oct 24, 2025
  5.0
  Ryan and the team were amazing! My car was totaled and I didn’t expect to leave with a car on the same day. They went above and beyond to make sure I was a satisfied customer. Oh and shoutout to Kory for being fabulous!
• KA

  Kenneth Acord

  Oct 19, 2025
  5.0
  Truly a great place with great people. Thomas is a champion salesman. This was my second purchase with him and even though it was his day off he made sure we were taken care of. Nick stepped in a made the process pretty flawless. Thank you to the management team and Of course Thomas and Nick.
• JD

  Jason Dukes

  Oct 17, 2025
  1.0
  I had my truck taken to Courtesy to work on the transmission. It took them a week and a half to get it put it. They called me and said we put in the new transmission. They called and said we drove it and it started making a banging sound. Then all of a sudden I now have issues with my transfer case. I never had issues with the transfer case and was in good condition. After, I spent almost $6,500 I cannot get a reply. I have emailed three times and called several. Beyond disappointed what I have dealt with here.

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