About
Used Car DealerBMW DealerCar DealerChauffeur ServiceCar Leasing Service
Location
Hours
Reviews
4.6
1,805 reviews
5 stars
1,547
4 stars
83
3 stars
44
2 stars
28
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Chad and Kevin for their exceptional service.
Service Delays
Several reviews mentioned significant delays in service, with customers expressing frustration over long wait times for repairs and maintenance.
Mixed Experiences
While many customers had positive experiences, some reported issues with communication and unresolved vehicle problems, indicating inconsistency in service quality.
Facility Conditions
Customers expressed dissatisfaction with the condition of the parking lot, citing potholes and unpaved areas as a concern.
Sales Experience
The sales process received positive feedback, with customers appreciating the knowledgeable and patient sales staff, making the car-buying experience enjoyable.
- MLMandy LabouveNov 1, 20255.0Customer Service is amazing and they are all so friendly
- NNNicholas NormandOct 25, 20255.0they moved moss motors to Johnston street it used to be by the train station or airport area but they said it’s now named bmw of Lafayette
- JBJeff BakerOct 14, 20255.0I called about specific parts and updates, spoke with Ms.Songa and she was an insanely big help. So respectful and patient with us!
- VNVan NguyenSep 4, 20255.0Love's It's good service and very helpful
- RMRon MartinezAug 22, 20251.0I just saw the video of on Facebook on how this dealership was so rude and disrespectful to a customer. Evidently this vehicle was purchased from MOSS BMW and after 6 MONTHS they had finally completed repairs. This dealership wanted to rush them off the lot after 6 months of bad service repairs timeliness. This dealership needs to have a check up from the neck up and realize that 2 weeks is a long time . 6 months and the Dealership should have compensated and given a better explanation to the delay. Tons of dealership ships in a AMERICA. WHY GO WITH A PLACE THAT TREATS YOU POORLY. FIND A DEALERSHIP THAT TRUSR WORTHY
Frequently Asked Questions About BMW of Lafayette
What are the regular business hours of BMW of Lafayette?
BMW of Lafayette is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:00 PM. The dealership is closed on Sundays.
Where is BMW of Lafayette located?
BMW of Lafayette is located at 6652 Johnston Street, Lafayette, LA 70503, United States.
How can I contact BMW of Lafayette by phone?
You can reach BMW of Lafayette by calling +1 337-202-0972.
What types of services does BMW of Lafayette offer?
BMW of Lafayette offers services as a BMW dealer, used car dealer, car dealer, chauffeur service, and car leasing service.
Does BMW of Lafayette have an official website?
Yes, the official website for BMW of Lafayette is https://www.mossmotorsbmw.com/.
Are there any other automotive dealerships near BMW of Lafayette?
Yes, nearby automotive dealerships include Genesis of Lafayette and Pony Car Motors, which offer used cars and automotive parts, providing additional options for vehicle shopping in the area.
Is there an automotive repair or body shop near BMW of Lafayette?
Yes, there is an auto body shop also named BMW of Lafayette nearby, as well as Alty Camper Tops which offers automotive parts and repair services.
What dining options are available near BMW of Lafayette?
Near BMW of Lafayette, you can enjoy meals at Spicy House (Chinese restaurant), Tropical Smoothie Cafe (health food and American restaurant), and The Hangar by Jet Coffee (coffee shop).
Are there any fitness or recreational facilities near BMW of Lafayette?
Yes, Headkicks Martial Arts and Fitness offers martial arts and boxing classes nearby, and Personal Training Lafayette provides gym and weight loss center services.
Which healthcare services are located near BMW of Lafayette?
Nearby healthcare services include Carson Veterinary Clinic and Carson Animal Hospital for pet care, as well as SouthStar Urgent Care for emergency medical needs.