About
Used Car DealerBMW DealerCar DealerChauffeur ServiceCar Leasing Service
Location
Hours
Reviews
4.6
1,807 reviews
5 stars
1,549
4 stars
83
3 stars
44
2 stars
28
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness during the buying and service processes.
Sales Experience
Numerous reviews noted a positive car-buying experience, with specific salespeople like Chad and Van receiving commendations for their knowledge and patience.
Service Delays
Some customers expressed dissatisfaction with long wait times for service and repairs, indicating a need for improvement in timeliness.
Communication Issues
Several reviews pointed out problems with communication, particularly regarding service updates and authorization for repairs.
Mixed Repair Experiences
While many appreciated the thoroughness of inspections and repairs, others reported issues with unresolved problems and high repair costs.
- ADA D4 days ago5.0Purchased a 2026 X3 - great experience from start to finish. Second BMW purchase from Moss and both times the experience was phenomenal. Mr. Van was our salesperson both times. He really went to work to get us a great deal. We’ve previously purchased from Texas dealerships and the experience was not as good as Moss. This is our 6th BMW - we will be back to this dealership for our next one!
- CGChris GavinNov 24, 20255.0Dave was very personable and easy to do business with. The vehicle i went to look at was as described and they did a phenomenal job detailing and inspecting it. I would highly recommend BMW of Lafayette if you are in the area and market.
- MLMandy LabouveNov 1, 20255.0Customer Service is amazing and they are all so friendly
- NNNicholas NormandOct 25, 20255.0they moved moss motors to Johnston street it used to be by the train station or airport area but they said it’s now named bmw of Lafayette
- JBJeff BakerOct 14, 20255.0I called about specific parts and updates, spoke with Ms.Songa and she was an insanely big help. So respectful and patient with us!
Frequently Asked Questions About BMW of Lafayette
What are the regular business hours of BMW of Lafayette?
BMW of Lafayette is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:00 PM. The dealership is closed on Sundays.
Where is BMW of Lafayette located?
BMW of Lafayette is located at 6652 Johnston Street, Lafayette, LA 70503, United States.
How can I contact BMW of Lafayette by phone?
You can reach BMW of Lafayette by calling +1 337-202-0972.
What types of services does BMW of Lafayette offer?
BMW of Lafayette offers services as a BMW dealer, used car dealer, car dealer, chauffeur service, and car leasing service.
Does BMW of Lafayette have an official website?
Yes, the official website for BMW of Lafayette is https://www.mossmotorsbmw.com/.
Are there any other automotive dealerships near BMW of Lafayette?
Yes, nearby automotive dealerships include Genesis of Lafayette and Pony Car Motors, which offer used cars and automotive parts, providing additional options for vehicle shopping in the area.
Is there an automotive repair or body shop near BMW of Lafayette?
Yes, there is an auto body shop also named BMW of Lafayette nearby, as well as Alty Camper Tops which offers automotive parts and repair services.
What dining options are available near BMW of Lafayette?
Near BMW of Lafayette, you can enjoy meals at Spicy House (Chinese restaurant), Tropical Smoothie Cafe (health food and American restaurant), and The Hangar by Jet Coffee (coffee shop).
Are there any fitness or recreational facilities near BMW of Lafayette?
Yes, Headkicks Martial Arts and Fitness offers martial arts and boxing classes nearby, and Personal Training Lafayette provides gym and weight loss center services.
Which healthcare services are located near BMW of Lafayette?
Nearby healthcare services include Carson Veterinary Clinic and Carson Animal Hospital for pet care, as well as SouthStar Urgent Care for emergency medical needs.