BMW of Lafayette

Reviews

• BL

  Braitlyn Lisenby

  3 days ago
  1.0
  I do not recommend working with Jeremy. He was very passive and his customer service was not up to par. We have scratched Moss BMW off of our list due to this.
• FB

  Fran Burbank

  Mar 3, 2026
  5.0
  I always have the best experience at BMW of Lafayette. Everyone is so friendly and welcoming. Ms. Kelly at the front desk is incredibly kind and efficient. She checked me in quickly and even caught an oversight in the system about my oil change. That attention to detail means so much! Mr. Jon provides such a professional and personable shuttle service. He makes every drive smooth and stress-free. I’m so thankful for this staff!
• UU

  Ursulinenuns

  Feb 27, 2026
  5.0
  The representatives was very helpful. Great environment!
• LB

  Lisa Brown

  Feb 9, 2026
  2.0
  I'm not too happy because I purchased a car and one week later EPC light came one and a few days later Engine light came on and now I'm being told that I have to bring the car to them and they wouldn't tow it for me. I'm not understanding what's going on but it's not sounding right to me so now I'm forced to go another route to get my car fixed by them or replaced
• JG

  Jason Guidry

  Jan 22, 2026
  5.0
  I bought a pre-owned vehicle from here. Went to check it out and my salesman David and I couldn't find it on the lot. Come to find out it had been sent to the auction yard and had been there for several days. On my way home David called me and said he'd have the car back the next day for me. Sure enough lunch time the following day I was test driving my new to me vehicle and signing the paperwork. David made the whole process easy for me. No pushing or diverting. He just listened and gave me exactly what I asked for.

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