Alamo Rent A Car

Reviews

• TO

  Terry Oglethorpe

  Apr 14, 2026
  5.0
  Knowledgeable, cordial staff.
• GB

  G Bradley

  Apr 12, 2026
  1.0
  The rental car I had was having car issues in which the car said change engine oil soon at 0% oil life. So I talked to Enterprise they told me the nearest enterprise was the airport 200 terminal drive Lafayette to get another car. I got to the enterprise desk there was a note saying go to Alamo/National desk. I told the lady at the desk what roadside service at enterprise told me to stop there an there to switch out cars. She took my license and walked off before allowing me to finish my sentence. After she was with the customer in front of me being very nice to him talking about his cats and life etc while I was in line behind him waiting. She came back with my license after talking to the man in the back room and had a attitude talking about enterprise always do that tell people to come there without seeing if they have vehicles available etc. She said she couldn't help me to Firestone and see if they could change the oil and tell them enterprise was going to pay for it without giving a card or any information to show Firestone so they could change the oil. I asked her name she wouldn't give it me proceeded with her attitude and gave me her manager name.... I would not give any stars if I could. Instead of being rude and nasty to me and getting a attitude because a issue she had with enterprise she could have handled the situation differently.... Don't go to this Alamo/National if you don't have to
• TM

  Timothy Mouton

  Mar 16, 2026
  5.0
  Counter assistance was on point - courteous and easy access to car on initiation of rental and return. Staff always had a contagious smile. LFT Alamo is a mark above the others: I was impressed as a first time Alamo customer. I am typically Hertz & National loyal.
• SN

  Stirling Naber

  Jan 17, 2026
  5.0
  Thanks for the great car and service. Naomy the desk attendant and her associate were both very nice!
• CG

  Cajun Girl

  Jan 11, 2026
  5.0
  Very clean mid-size car & great customer service from manager! Appreciated the personal attention when I asked for help to review some of the car’s features. Will definitely use Alamo at this location, LFT, again. Thank you!

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