NC
Nadia Cognevich
Feb 5, 2026
Fast, super efficient, and the best customer service I’ve ever received! Wow is all I can say!!!! I brought my car in Monday and it was ready by Thursday. My car looks almost better than when I first purchased it! They even got my stain out on my seat!!!! The staff is top notch. Julia was so welcoming when I came in. Ashlyn kept me updated every step of the way. Can’t thank Gerber Collision enough.
MA
Manases Alvarado
Jan 21, 2026
Excellent customer service and communication from start to finish. They worked directly with my insurance and made the process easy and stress-free. The work was done promptly and professionally. Highly recommend Gerber Auto Glass to anyone needing quality work done fast.
AW
Ash Williams
Nov 11, 2025
We experienced a few issues with the repairs, and the woman who identified herself as the manager was unprofessional and unwilling to assist. Her behavior did not reflect the professionalism expected from someone in a management position. She also provided inaccurate information to our insurance company. She told our insurance company that we received a text on Friday notifying us that the vehicle was ready, but we did not receive that message until Monday.
When we arrived to pick up the vehicle, she stood by the door watching instead of coming out to ensure the issue was resolved. This reflects poor communication and a lack of accountability.
On a positive note, Lauren was extremely helpful, patient, and focused on finding solutions rather than arguments. The technician, Justin, was also kind and proactive in resolving the situation. Both Lauren and Justin demonstrated excellent customer service, and Lauren in particular displayed leadership and professionalism that should be recognized.
JP
James Petit
Jul 14, 2018
Best body shop in town they make you feel like family. Great people and great owners.
CL
Charles Lumpkin
Jan 1, 2018
Great work.