Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision/auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us today for a free collision/auto body repair estimate or auto glass quote!
Location
Hours
Reviews
4.2
85 reviews
5 stars
63
4 stars
4
3 stars
4
2 stars
3
1 star
11
- AWAsh WilliamsNov 11, 20252.0We experienced a few issues with the repairs, and the woman who identified herself as the manager was unprofessional and unwilling to assist. Her behavior did not reflect the professionalism expected from someone in a management position. She also provided inaccurate information to our insurance company. She told our insurance company that we received a text on Friday notifying us that the vehicle was ready, but we did not receive that message until Monday. When we arrived to pick up the vehicle, she stood by the door watching instead of coming out to ensure the issue was resolved. This reflects poor communication and a lack of accountability. On a positive note, Lauren was extremely helpful, patient, and focused on finding solutions rather than arguments. The technician, Justin, was also kind and proactive in resolving the situation. Both Lauren and Justin demonstrated excellent customer service, and Lauren in particular displayed leadership and professionalism that should be recognized.
- JAJeremie AlvaradoSep 8, 20255.0I had an excellent experience here. The customer service was outstanding from start to finish. Everyone was friendly, professional, and genuinely cared about making the process as smooth as possible. The work on my vehicle was top-notch, done quickly and efficiently. You can tell this team really knows what they are doing, and they take pride in their work—a very professional and trustworthy establishment. Highly recommend.
- JJJulia JukaSep 8, 20255.0I had my car repaired at Gerber Collision after a fender bender, and the experience was smooth and stress free. The staff was professional, friendly, and kept me updated throughout the repair process. They worked directly with my insurance company, which made things a lot easier. The repairs were completed on time, and my car looks like new again. I highly recommend Gerber for anyone needing quality work and great customer service!
- AOAshlyn OsborneSep 8, 20255.0Office staff is very friendly! My vehicle looks flawless and the turn around was quick! Highly recommend
- CGCindy GarnerAug 6, 20255.0Always gotten the BEST service from these folks. Staff is great. Helpful, fast and professional. They are my "go to"repair shop.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
What is the business hours for Gerber Collision & Glass?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is there a guarantee on the repair services at Gerber Collision & Glass?
Yes, all workmanship is backed by a Lifetime Guarantee for as long as you own your vehicle.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 2118 Kenner Ave, Kenner, LA 70062, USA.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a collision repair estimate online through their website at https://www.gerbercollision.com/online-repair-estimate
What forms of payment are accepted at Gerber Collision & Glass?
Gerber Collision & Glass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Gerber Collision & Glass for more information?
You can contact them by phone at +1 504-469-4838 or by email at info@gerbercollision.com.
What nearby attractions can I visit around Gerber Collision & Glass in Kenner?
Nearby attractions include Kenner's Historic Rivertown, a landmark with restaurants and a fountain, and the Castle Theatre for performing arts.
Are there other automotive repair shops near Gerber Collision & Glass?
Yes, Rivertown Collision Center is an automotive repair and auto body shop located nearby, which could be useful for additional services or comparisons.
What nearby dining options are available when visiting Gerber Collision & Glass?
Nearby dining options include The Ground Pat’i - Rivertown and La Bella's Catering, offering convenient places to eat before or after your visit.