Enterprise Rent-A-Car

4.2
631 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Kenner, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kenner location today.

Location

Enterprise Rent-A-Car
2120 Veterans Mem Blvd, Kenner, LA
70062, United States

Hours

Reviews

4.2
631 reviews
5 stars
417
4 stars
76
3 stars
49
2 stars
24
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Vehicle Cleanliness

Several reviews noted issues with vehicle cleanliness, including dirty interiors and unpleasant odors.

Efficiency

Customers appreciated the fast and hassle-free rental process, though some reported long wait times for vehicle preparation.

Communication Issues

There were complaints about poor communication, particularly regarding phone responsiveness and follow-up on customer concerns.

Mixed Experiences

While many had positive experiences, some customers reported significant issues with vehicle availability and condition.
  • KN
    Kulture’D Nails
    Nov 17, 2025
    1.0
    I had an appointment for 10:00 AM but arrived at 11:30 AM. I checked in and was told I needed to wait for a car. While waiting, I noticed several SUVs available outside. A white customer came in to switch out a car that smelled like smoke, and she was immediately offered a Camry—despite the fact that I had been waiting long before her. When I asked about a vehicle, I was only offered a minivan, which I declined. Moments later, they offered that same customer a Jeep—an option I was never given. In total, I waited about an hour and 30 minutes. Trevor was the representative assigned to assist me, but he did not communicate or offer the same options provided to others. When I asked another staff member why I wasn’t given those options, he stated that he couldn’t speak for Trevor. This experience was unacceptable and appeared discriminatory. Multiple white customers who arrived after me received standard or upgraded vehicles while I continued to wait without being offered similar choices.
  • AC
    Anthony colson
    Nov 11, 2025
    5.0
    Enterprise personal was very nice and professional with me. I had much better experiences renting a vehicle from them and will continue to give them my business.
  • MS
    Muriel Sanders
    Nov 5, 2025
    5.0
    The Office was clean and the atmosphere was very welcoming. The employees were kind, pleasant and professional. The employees made sure I was comfortable and answer all my questions.
  • DP
    Darlene Pelitire
    Oct 24, 2025
    5.0
    great people working at Enterprise very friendly and helpful.
  • LC
    Lenette Cunningham
    Sep 20, 2025
    5.0
    Fast, convenient service with no hidden surprises. Agent was kind and courteous. Car was clean, ready at time of arrival, no waiting.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Kenner, LA?

Enterprise Rent-A-Car in Kenner, LA is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.

Where is Enterprise Rent-A-Car located in Kenner?

Enterprise Rent-A-Car is located at 2120 Veterans Mem Blvd, Kenner, LA 70062, USA.