Alamo Rent A Car

4.2
770 reviews

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Kenner Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in LA and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
600 Rental Blvd, Kenner, LA
70062, United States

Hours

Reviews

4.2
770 reviews
5 stars
514
4 stars
88
3 stars
44
2 stars
40
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Vehicle Condition

Feedback was mixed regarding vehicle cleanliness and condition, with some customers receiving well-maintained cars while others reported dirty or poorly maintained vehicles.

Rental Process

The rental process was generally described as quick and efficient, although some customers experienced delays or issues with vehicle availability.

Pricing Issues

Several reviews mentioned unexpected charges or issues with billing, leading to frustration among customers.
  • JH
    James Hong
    Jan 4, 2026
    5.0
    My first car developed a mechanical issue, which caused a major inconvenience, but the manager was great about addressing the fact that I had to bring the car all the way back to the airport to get a different one. The cars were all well cleaned. Check out and check in were fairly quick and relatively frictionless. Overall it was still a positive experience.
  • AA
    Andre
    Jan 3, 2026
    2.0
    Car was filthy, had multiple cigarette burns, passenger door popped VERY loudly when opened and closed - just an absolute piece of garbage
  • BG
    B.J. Gober
    Jan 2, 2026
    3.0
    Had a fair rent experience. The car was suppose to be full size but felt like I was sitting right on the floor no leg room. The car was clean just not large? They did take a little bit to bring thr car up. Not sure why not that busy.
  • SS
    Starr Shane
    Dec 30, 2025
    5.0
    Emily on phone customer service and Stephanie at the Alamo counter at Miami International Airport (MIA) were such a big help after our flights were cancelled to Tampa. Emily and Stephanie both helped us pick the right car to drive across state and got us on our way very quickly. I appreciated their kindness and understanding when we were exhausted and frustrated. We will rent with Alamo again just based on getting a great car and being helped so quickly.
  • NM
    Nyor Mirror
    Dec 22, 2025
    5.0
    We reserved a Nissan Rogue or similar online directly through Alamo, with the skip-the-line option. Upon arrival at MSY, you'll have to leave the terminal, exit the building, and cross the street to one of the waiting shuttle buses for the 25-minute ride to the car rental center. Upon leaving the bus, follow the signs and head upstairs to the Alamo car rental. Our similar, just-washed, and low-mileage GMC Terrain was brought to us. The vehicle ran well for the week. Upon return, if you choose to fill it up yourself, the only gas station nearby is the Shell on Blues Street. Once you commit to Rental Drive, you cannot access it. When you return your Alamo rental, go all the way to the top of the ramp. Drive over the “don't back up spikes” and look for the attendant to direct you where to park. They will ask if you want a printed or emailed receipt, and that's it. Don't forget to take pictures and video of your rental, inside and out, so there are no allegations of damage. I would return to the Alamo in the future for my vehicle rental needs

Frequently Asked Questions About Alamo Rent A Car

Where is Alamo Rent A Car located?

Alamo Rent A Car is located at 600 Rental Blvd, Kenner, LA 70062, US.

What services does Alamo Rent A Car offer?

They offer car rental services including economy car rentals, vacation car rentals, and airport pick-up.