Advance Auto Parts

4.3
257 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3150 Loyola Dr in Kenner offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3150 Loyola Dr, Kenner, LA
70065, United States

Hours

Reviews

4.3
257 reviews
5 stars
154
4 stars
53
3 stars
27
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, particularly highlighting individuals like Adriana and Ms. Savage for their exceptional service.

Product Availability

While most customers found the store had a good selection of parts, some noted instances of items being out of stock.

Store Experience

Customers appreciated the clean store environment and quick service, with many reporting efficient transactions.

Mixed Feedback

A few reviews mentioned unhelpful staff and slow service during busy times, indicating inconsistency in customer experience.
  • CG
    Carl G
    5 days ago
    5.0
    Sales people are very friendly and knowledgeable. The store manager Aseiana was also very helpful.
  • CG
    Celio Gonzalez
    Jan 5, 2026
    5.0
    Adriana. And Tarryn, la experiencia fué muy buena.
  • MB
    Minnie Wimberly Bailey
    Dec 22, 2025
    5.0
    Adriana was an excellent representative and helped us with a very professional attitude. She is an asset to your company.
  • MV
    Mauricio Bido Valdez
    Dec 20, 2025
    5.0
    Adriana tiene un excelente servicio
  • GR
    Guadalupe R
    Dec 13, 2025
    1.0
    The lady working on 12/13/25 did not know how to do her job. She tried calling us to inform us that they only had 4 spark plugs in stock but since we did not answer, she did nothing on her part to get the other 4 delivered to that store location as another location had all 8 spark plugs needed. Once we arrived to pick up our order she informed us that only this location only had 4 and that she could call another location to have them delivered and we would have to pay an extra $26 plus we would have to wait for them to be delivered. Why would you make someone pay extra for them to be delivered on top of having already paid in full for the 8 spark plugs which said was in stock when ordering earlier that morning? There was plenty of time (about 3 hours) to aquire all 8 spark plugs before we went to pick up.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*