Pilot Travel Center

4.1
1814 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Iowa, LA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1119 Lowe-Grout Rd, Iowa, LA
70647, United States

Hours

Reviews

4.1
1,814 reviews
5 stars
962
4 stars
463
3 stars
208
2 stars
52
1 star
129

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently reported problems with reserved parking not being enforced, leading to frustration and inconvenience.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unprofessional.

Cleanliness

The cleanliness of the restrooms and showers received mixed reviews, with some customers noting they were clean while others reported dirty conditions.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh items while others complained about stale or poorly prepared food.

Service Speed

Many customers experienced slow service at the pumps and in the store, leading to dissatisfaction.
  • NM
    Nely Marcantel
    Oct 31, 2025
    1.0
    The parking situation at this place is a perfect example of how little the employees give a damn about their customers. You can't hardly park because the employees all pile their vehicles up right at the door. Go to any other store and you'll see the employees on the edge of the lot or around the side of the store. Not here. Great job Pilot employees.
  • SL
    Stephen Lewis
    Sep 21, 2025
    5.0
    Came here for a quick something to drink and had to drink. Good food and drinks. BAMA TRUCKER - ROLL TIDE
  • PC
    Patrick Carmona
    Aug 30, 2025
    1.0
    This morning I experienced Ying and yang. Lana the king. Joyful person who made my day. And then there was Miss Joy. The yang. A very unhappy person who made me feel bad about asking for napkins. Good thing I experienced Lana, readily made up for Miss Sourpuss. Thank you Lana for being the wonder person that you are.
  • DC
    Depressed Cajun
    Aug 25, 2025
    1.0
    I doordash and I just picked up an order for an extra large pizza. These people really stuffed a whole xl pizza into 3 single slice boxes. Making them pizza sandwiches inside. When I asked the lady who handed it to me, she told me that's how it comes and didn't even wanna give me a bag or receipt. I'd say do better, this isn't acceptable.
  • KG
    Kayla Gwin
    Aug 14, 2025
    1.0
    Pilot travel center #1051 2:30 am reserved our shower 3:30 am still no shower ready,. We go iinto the store and all showers were dirty with no one cleaning them According to Megan, the over night manager, maintenance was on lunch, while she reorganized the store. We had to pick the cleanest shower, and find clean towels. Every shower was availble, but one. Our time and money that we spend in Pilot, across the nation, is what keeps pilot in business. We drove our semi from 1:30 am on Tuesday until 4:00 pm on Wednesday. Woke up Thursday morning, ready to get a shower, and hit the road. Only to walk in to the laziest, uncaring, “manager” in your store. The cashier apologized, manager could care less…do better Pilot. A good manager would have let maintenance have lunch while she cleaned showers

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.