Pilot Travel Center

4.1
2115 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Haughton, LA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
490 N Elm St, Haughton, LA
71037, United States

Hours

Reviews

4.1
2,115 reviews
5 stars
1,080
4 stars
542
3 stars
275
2 stars
85
1 star
133

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Restrooms and showers received mixed reviews, with some customers noting cleanliness while others reported dirty conditions.

Customer Service

Staff friendliness was frequently praised, though there were instances of rude service reported.

Food Quality

Food quality at Arby's was generally well-received, but there were complaints about incorrect orders and food freshness.

Parking Issues

Parking lot was often described as cramped and poorly organized, leading to difficulties for truck drivers.

Pump Efficiency

Many customers reported slow pumps and issues with payment systems, causing frustration during refueling.
  • GW
    Gregory Watson
    5 days ago
    5.0
    Walter is the best maintenance guy I have met in over 42 states. The man was very respectful and understanding of people doing repairs and having to rest. Need to consider putting the man in customer relations or management position. He is great with people. Maybe he can teach people how to be nice to the people who pay their checks weekly. Cause I have certainly met a lot of rude people at Love's truck stops and refuse to go there again. I will be loyal customer from now on,.
  • SV
    SERGIO OROZCO VILLANUEVA
    Nov 12, 2025
    3.0
    Excelente trato y lugar para descansar
  • FT
    Fani Tsouka
    Oct 19, 2025
    1.0
    The restrooms, especially the men's, were really dirty and nasty. The women's restrooms were not a lot better, which is to say, still pretty unclean. This is unacceptable, and I don't honestly see how this place has such high ratings, hope it's not all because of the casino attached. The store was decently stocked.
  • TT
    Tank
    Oct 19, 2025
    1.0
    Be sure to fill up here so you can here ads blasting in your ear at the pump and come on in for a trickle shower with hard water. Thanks for stoping by
  • GG
    Gretzky8899
    Oct 16, 2025
    1.0
    Three drivers in the fuel aisle, eating their lunch sitting at the pump

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.