Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Harvey, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Harvey location today.
Location
Hours
Reviews
4.2
520 reviews
5 stars
336
4 stars
71
3 stars
40
2 stars
14
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude management and unresolved issues.
Vehicle Condition
Several customers expressed dissatisfaction with the cleanliness and condition of the rental vehicles, citing issues such as strong odors and visible damage.
Reservation Issues
There were complaints about reservation mishaps, including unavailability of reserved vehicles and long wait times for service.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, highlighting excellent service from specific staff members and smooth rental processes.
- PWPam WilsonDec 28, 20251.01 Star – Extremely Poor Customer Service and Unresolved Charges I had an awful experience with Enterprise Rent-A-Car in Harvey, Louisiana, and the situation was made worse by management at both the Harvey and Gonzales, Louisiana locations. I was given a rental car that reeked of cigarette smoke and Clorox, which should never have been rented out in that condition. After returning the vehicle, they attempted to blame me for a scratch on the front bumper on the driver’s side that I did not cause. Without my authorization, $562 was taken from my account, when the agreed rental amount was only $139. This charge was never approved by me. To make matters worse, a claim was placed against my personal auto insurance without properly resolving the issue with me. When I contacted management at both the Harvey and Gonzales locations, the manager was very rude, dismissive, and refused to help or resolve the issue. I also contacted Enterprise Corporate yesterday, and no one has returned my call as of now. This has been an extremely stressful and frustrating experience. Between the unauthorized charges, false damage claim, rude management, and lack of follow-up, I have completely lost trust in this company. I strongly recommend that customers document everything, take photos and videos before leaving the lot, and monitor their bank accounts closely. I will not be using Enterprise again.
- DDDiana DaigleDec 9, 20255.0I had to get a rental the week after thanksgiving. Holidays are a busy time for rentals and travel so understandably there wasn't a lot of vehicles available. The employees here did everything they could to get me on the road. Everyone that I interacted with at this location was patient, kind, understanding and helpful.
- EDELWINETTA DauphinDec 1, 20255.0Gretna location is the best Management and his team are awesome. THANKS SO MUCH FOR THE ENDING.
- CSCachet “Ashley Roussell” Cleaning ServicesDec 1, 20254.0Overall Experience was great! There was one hiccup with the original vehicle I booked but the gentleman that helped me was about to fix the following
- BHBrenda HymesNov 25, 20251.0Management was very unprofessional which lead to the team's low moral and disregard of customers time!! Customer service overhaul!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Harvey, LA?
Enterprise Rent-A-Car in Harvey offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
What are the business hours for Enterprise Rent-A-Car in Harvey?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Harvey?
You can reserve your rental car by visiting their website at https://www.enterprise.com/en/car-rental-locations/us/la/harvey-1437.html or by contacting them at +1 504-341-9363.
Does Enterprise Rent-A-Car in Harvey accept credit cards and other payment options?
Yes, they accept American Express, Discover, MasterCard, Visa, cash, and checks as payment options.
Is the Enterprise Rent-A-Car in Harvey owned or operated by a woman-owned business?
Yes, the business is identified as woman-owned according to their Google attributes.
Are there any discounts available at Enterprise Rent-A-Car in Harvey?
They offer discounts for active military personnel.
What nearby places can I visit before or after renting a car at Enterprise in Harvey?
You can visit nearby spots like Subway for a quick meal, Massage Addict for relaxation, or culture warehouse for musical instruments and music store needs, all located close to the rental location.
Where can I get a mobile phone or telecommunications services near Enterprise Rent-A-Car in Harvey?
Metro by T-Mobile is nearby, offering mobile phone products and telecommunications services, convenient if you need phone service while in the area.
Are there fitness or wellness centers near Enterprise Rent-A-Car in Harvey?
Yes, you can find nearby options like Jaybenn Fitness Personal Training and Snap Fitness Harvey for gym and recreation, as well as spas like Bella Brazilian Wax and Soul and Self-care for beauty and skin care treatments.
How might I use nearby transit or services to access Enterprise Rent-A-Car in Harvey?
While specific transit stations aren't listed, nearby local businesses like Brother's Food Mart and Sherwin-Williams can serve as landmarks to help find the Enterprise location at 3700 Lapalco Blvd, Ste F.