Enterprise Rent-A-Car

4.2
513 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Harvey, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Harvey location today.

Location

Enterprise Rent-A-Car
3700 Lapalco Blvd, Harvey, LA
70058, United States

Hours

Reviews

4.2
513 reviews
5 stars
331
4 stars
70
3 stars
40
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of individual employees providing exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including customers being given different cars than reserved or being informed of unavailability after arrival.

Cleanliness Issues

Multiple customers reported receiving vehicles that were not clean or had unpleasant odors, leading to dissatisfaction with the rental experience.

Communication Problems

Customers expressed frustration over poor communication regarding reservations and vehicle conditions, with some feeling misled about rental terms.

Mixed Experiences

While many reviews were positive, there were notable complaints about long wait times and unprofessional behavior from some staff members, indicating inconsistency in service quality.
  • MM
    Mertel Mayfield
    Nov 8, 2025
    4.0
    Awesome thanks
  • BT
    Bedley Titus
    Oct 22, 2025
    1.0
    Rating: ★☆☆☆☆ I’m very dissatisfied with my recent experience at Enterprise. I specifically reserved a compact car, but after arriving on time, I was made to wait for a long period only to be told there were no compact vehicles available. Instead, they gave me a minivan, which was not what I requested or needed. This completely defeated the purpose of my reservation and was an inconvenience. If a certain vehicle type isn’t available, customers should be notified before arrival, not left waiting and forced to take something else. Poor communication and planning on their part.
  • HH
    Honor
    Oct 20, 2025
    5.0
    Amazing staff all around. Darnell assisted me today and was very professional and courteous. Will definitely recommend this location.
  • LK
    Lila King
    Oct 17, 2025
    5.0
    Kahlia and Willie was very helpful polite and professional. We just had a death in the family and sometimes being kind can really help someone keep it together. The short interaction with them made a lasting impression on us and the brand of Enterprise. Thank you keep up the great work.
  • JR
    Jennifer R.
    Oct 9, 2025
    5.0
    Staff is friendly and personable. Very nice smiles. Very accommodating. Thank you

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Harvey, LA?

Enterprise Rent-A-Car in Harvey offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

What are the business hours for Enterprise Rent-A-Car in Harvey?

The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.