Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Harvey, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Harvey location today.
Location
Hours
Reviews
4.2
513 reviews
5 stars
331
4 stars
70
3 stars
40
2 stars
14
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of individual employees providing exceptional service.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including customers being given different cars than reserved or being informed of unavailability after arrival.
Cleanliness Issues
Multiple customers reported receiving vehicles that were not clean or had unpleasant odors, leading to dissatisfaction with the rental experience.
Communication Problems
Customers expressed frustration over poor communication regarding reservations and vehicle conditions, with some feeling misled about rental terms.
Mixed Experiences
While many reviews were positive, there were notable complaints about long wait times and unprofessional behavior from some staff members, indicating inconsistency in service quality.
- MMMertel MayfieldNov 8, 20254.0Awesome thanks
- BTBedley TitusOct 22, 20251.0Rating: ★☆☆☆☆ I’m very dissatisfied with my recent experience at Enterprise. I specifically reserved a compact car, but after arriving on time, I was made to wait for a long period only to be told there were no compact vehicles available. Instead, they gave me a minivan, which was not what I requested or needed. This completely defeated the purpose of my reservation and was an inconvenience. If a certain vehicle type isn’t available, customers should be notified before arrival, not left waiting and forced to take something else. Poor communication and planning on their part.
- HHHonorOct 20, 20255.0Amazing staff all around. Darnell assisted me today and was very professional and courteous. Will definitely recommend this location.
- LKLila KingOct 17, 20255.0Kahlia and Willie was very helpful polite and professional. We just had a death in the family and sometimes being kind can really help someone keep it together. The short interaction with them made a lasting impression on us and the brand of Enterprise. Thank you keep up the great work.
- JRJennifer R.Oct 9, 20255.0Staff is friendly and personable. Very nice smiles. Very accommodating. Thank you
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Harvey, LA?
Enterprise Rent-A-Car in Harvey offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
What are the business hours for Enterprise Rent-A-Car in Harvey?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Harvey?
You can reserve your rental car by visiting their website at https://www.enterprise.com/en/car-rental-locations/us/la/harvey-1437.html or by contacting them at +1 504-341-9363.
Does Enterprise Rent-A-Car in Harvey accept credit cards and other payment options?
Yes, they accept American Express, Discover, MasterCard, Visa, cash, and checks as payment options.
Is the Enterprise Rent-A-Car in Harvey owned or operated by a woman-owned business?
Yes, the business is identified as woman-owned according to their Google attributes.
Are there any discounts available at Enterprise Rent-A-Car in Harvey?
They offer discounts for active military personnel.
What nearby places can I visit before or after renting a car at Enterprise in Harvey?
You can visit nearby spots like Subway for a quick meal, Massage Addict for relaxation, or culture warehouse for musical instruments and music store needs, all located close to the rental location.
Where can I get a mobile phone or telecommunications services near Enterprise Rent-A-Car in Harvey?
Metro by T-Mobile is nearby, offering mobile phone products and telecommunications services, convenient if you need phone service while in the area.
Are there fitness or wellness centers near Enterprise Rent-A-Car in Harvey?
Yes, you can find nearby options like Jaybenn Fitness Personal Training and Snap Fitness Harvey for gym and recreation, as well as spas like Bella Brazilian Wax and Soul and Self-care for beauty and skin care treatments.
How might I use nearby transit or services to access Enterprise Rent-A-Car in Harvey?
While specific transit stations aren't listed, nearby local businesses like Brother's Food Mart and Sherwin-Williams can serve as landmarks to help find the Enterprise location at 3700 Lapalco Blvd, Ste F.