Tire Choice Auto Service Centers

Reviews

• MP

  Matthew Payne

  Nov 15, 2025
  1.0
  Don’t waste your time. I went to this shop for an alignment. I advised them I recently did a 3” lift and put wheels and tires on. My truck STILL DROVE IN A STRAIGHT LINE AFTER THAT. I just wanted any imperfections fixed. I went in at 9:30am! Did not leave until 1:00pm! For an alignment! After waiting hours, they told me my truck was ready. The lady who gave me my keys told me that the truck still had a slight pull to the left, BEFORE I EVEN DROVE IT OFF THE LOT! She told me that it was not bad. I told her I would drive it down the interstate and would come back if there were any issues. Well, there was. I couldn’t let the steering wheel go for less the 3 seconds before I was in the left lane. I took a video and brought the truck back. Spoke with the lady and showed her the video. She even said she seen how bad it was pulling in the video. She had Brandon (SUPER GREAT GUY) drive my truck down the interstate with me to see what I was talking about. Brandon also stated the pull was bad. Now getting back to the shop, she told me to either come back at 5pm (which they close at 6) or come back another day. She told me that both racks had vehicles on them and they could not look at mine again until later. Please keep in mind I was only gone for 20 minutes at most, with the WORKER driving the truck they “fixed”. At this point I knew they no longer wanted to work on my truck. And when I told the lady how I felt, she said “well it’s in spec”. OKAY? OBVIOUSLY ITS NOT FIXED! So I asked for a refund. She told me that they already did two alignments (which the first one was a new guy that was still learning) and that she could not give me a refund. Not only that, they also tried charging me for a rotation that I didn’t ask for or need. Thankfully they took that off. So now 4 hours later for a simple alignment, my truck is still not fixed and worst then when I got it. I’m out $150 for crap work. And the 1-800 number they keep putting in the comments is a freaking joke. Good luck getting them on the phone. Worst experience I’ve ever had at any kind of mechanic shop. I’m also not the type of person to leave reviews, but holy cow. All of this was terrible.
• LK

  Le'Nea K

  Nov 10, 2025
  5.0
  Kind and hardworking people here, they respected what I asked for but still gave me a quote of prices for other things I will need in the future. Also, upfront and helpful. They were busy but never made me feel forgotten.
• JH

  James Horton

  Nov 7, 2025
  1.0
  Set appointment for 11:30. When appointment was set over the phone I informed the rep that if it was going to take a while, I could make arrangements to drop the car off as I had a lot do. He said 30-45 minutes. I’ve been in here for 2 hours and every time I ask he keeps saying “30 more minutes.” He doesn’t care. He’s just saying whatever at this point. Unreal.
• AL

  Adam Lavigne

  Oct 24, 2025
  5.0
  Hands down best shop in hammond they let me check my own tourq spec on my spacers techs and management is very welcoming and friendly and greatest price I've found for the tires I wanted and got a free front end alignment and 100$ rebate highly recommended place to do business with
• WS

  Warren Smith

  Oct 16, 2025
  2.0
  Before you make an appointment with this place make sure they have your parts in house or be prepared to wait long periods of time. I was told 10 min for a freaking oil filter and it took every bit of a hour to get it delivered after being told 10 minutes. Oil change and Tire Rotation is what I got.

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