Pilot Travel Center

3.5
1602 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Hammond, LA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2111 SW Railroad Ave, Hammond, LA
70403, United States

Hours

Reviews

3.5
1,602 reviews
5 stars
629
4 stars
310
3 stars
248
2 stars
97
1 star
318

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the showers and restrooms, with reports of dirty facilities and lack of cleaning.

Customer Service

While some staff were praised for their friendliness, many reviews criticized the overall service quality, citing rude employees and poor management.

Facilities

Customers reported issues with broken pumps, inadequate shower facilities, and a poorly designed parking lot, making access difficult.

Parking Issues

Numerous complaints about the lack of available parking spots and the difficulty of navigating the parking lot were noted.

Overall Experience

The majority of reviews expressed dissatisfaction with the overall experience, labeling it as one of the worst truck stops visited.
  • KM
    Karen M
    2 days ago
    1.0
    ABSOLUTELY HORRIBLE showers! Probably the worst pilot shower I've been to. Barely enough water pressure to get the soap rinsed off your body, forget trying to get soap rinsed out of any long hair. Shower head broke so you couldn't even change the spray pattern to try to get an improvement to rinse the soap off of your body.
  • JF
    Joey Fontana
    5 days ago
    1.0
    The men's room was flat out nasty. It looked like it hadn't been cleaned in about 3 days. I always say that if the men's room isn't clean at 5:00 in the morning than it's never clean. It's 5:45 a.m. right now on a Wednesday and that's when everybody's working that's when the men's room should be tip top. It's a disappointment.
  • FS
    Frank Sagidov
    Nov 13, 2025
    1.0
    Diesel line doesn’t works keyboard very sucks
  • PA
    Peter Alfarolain
    Nov 8, 2025
    1.0
    Pésimo servicio la persona que está para limpiar los baños en la mañana nos corrió cuando estábamos esperando para hacer uso de las regaderas de
  • MS
    MARTIN SOLANO
    Nov 3, 2025
    1.0
    Do not go here, stay away. Very small only one way in and out. Very hard to turn around if you make a mistake.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.