Pilot Travel Center

3.5
1609 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Hammond, LA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2111 SW Railroad Ave, Hammond, LA
70403, United States

Hours

Reviews

3.5
1,609 reviews
5 stars
631
4 stars
310
3 stars
248
2 stars
96
1 star
324

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported dirty showers and restrooms, with some stating they hadn't been cleaned in days.

Customer Service

While some staff members were praised for their friendliness, many reviews highlighted rude or unhelpful employees, particularly during busy times.

Facilities

Customers expressed frustration with non-functioning fuel pumps, poor shower conditions, and inadequate parking space.

Management Issues

Several reviews pointed to poor management and lack of staff training, leading to long wait times and unresolved customer complaints.

Accessibility

The layout of the truck stop was criticized for being difficult to navigate, with traffic issues and limited access points.
  • SA
    Stephen T Lewis - Trucker 2 AI
    2 days ago
    5.0
    Came here last night to get something to drink and watch Indiana playoff game. Stopped in Arby's and got me that crispy fish with the crinkle cut fries. Yea I got to pass on Arby's fries. The fish was ok. Got to stick witht he burgers and Gyro for next time. Place was cool, clean, & well lit. Got a few tv's in there. So that was cool. Stephen T Lewis Google Level 9 Guide - 5.8M Verified
  • KK
    Kevin Kirkland
    4 days ago
    1.0
    Half the pumps are down. Soon as you pull in they have a little parking lot attending trying to get you to pay for parking. 90 percent of the parking spots are for reserve while local cars block most of them. Probably the worst truck stop I've been to.
  • JJ
    Jessica Wade (Jess)
    Dec 26, 2025
    5.0
    Friendly staff and clean restrooms, good place to stop if you're in a regular vehicle, but not in an RV. Between roundabouts and dodging the pothole minefield getting into an already small parking lot, it was difficult to navigate our RV safely through.
  • MD
    Michael Delcour
    Dec 14, 2025
    1.0
    Don’t like thieves. Especially from employees. Used one of the showers, left My debit card on the counter. Went right back to get it and was told “it was never found” by the employees cleaning the shower. I turned the card off and 10 minutes later someone had tried to use it in this store.
  • PS
    Prince Singh
    Dec 4, 2025
    1.0
    I been waiting for my shower pretty long time and they skip my turn I ask attendant at counter and she started miss behavior and I go mens public restroom and one guy came and said you never getting shower 🚿 here and he wants fight for no resson

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.