Location.com logo
Brand Certified

Pilot Travel Center

3.5
(1615 reviews)

Business Details

2111 SW Railroad Ave, Hammond, LA
70403, United States
(985) 323-5739
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Hammond, LA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2111 SW Railroad Ave, Hammond, LA
70403, United States

Hours

Reviews

3.5
1,615 reviews
5 stars
633
4 stars
309
3 stars
248
2 stars
96
1 star
329

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Showers and restrooms were frequently reported as dirty and poorly maintained, with many customers expressing dissatisfaction with the overall hygiene.

Customer Service

While some staff members were noted for being friendly and helpful, many reviews highlighted rude or unhelpful behavior from employees, particularly management.

Parking Issues

Customers consistently complained about the lack of parking availability and the difficulty of navigating the parking lot, which was described as cramped and poorly designed.

Facility Condition

The overall condition of the facilities, including fuel pumps and the parking lot, was criticized for being outdated and in disrepair.
  • JI
    James Ash III
    2 days ago
    5.0
    Best pilot on that side of the boot far as customer service. The light skinned lady with the colored eyes (didn’t get her name)was very nice and soft spoken. She made my visit feel like I was at a family members house. She gave me a receipt 😏😇
  • QQ
    Quantavious
    Feb 23, 2026
    5.0
    I would like to recognize this employee for their outstanding professionalism and consistent dedication to their work. They demonstrate excellent customer service skills, maintain a positive and respectful attitude, and go above and beyond to ensure customers feel welcomed and taken care of. Their work ethic is reliable and dependable — they handle responsibilities efficiently, stay calm under pressure, and represent the company in a highly professional manner at all times. They show strong attention to detail, teamwork, and a willingness to help both customers and coworkers whenever needed. Employees like this contribute greatly to the overall success and reputation of the business. Their consistency, professionalism, and commitment to excellence make them a valuable asset to the team and someone deserving of recognition and continued growth within the company.
  • OK
    Olim kodirov
    Feb 19, 2026
    1.0
    Nothing cantrol fuel pamp evervone shopping park fuel liens
  • CB
    casey b
    Feb 18, 2026
    1.0
    Awful in every way. The location with the round about is horrible. Very little parking and most of it is freaking "prime" paid parking, evil greedy company. And you pay for the privilege of getting to park at a pilot with no food of it's own, 2 showers that are never ready, and a Arby's. A freaking Arby's. May as well be eating out of a dumpster.
  • KM
    Keyana Mercer
    Feb 2, 2026
    1.0
    Waited for an hour for shower. Shower wasn't cleaned the guy just mopped the floor. It smelled like straight pee everything was dirty. I was scared to touch the walls.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: