Welcome to Pilot Travel Center in Hammond, LA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Showers and restrooms were frequently reported as dirty and poorly maintained, with many customers expressing dissatisfaction with the overall hygiene.
Customer Service
While some staff members were noted for being friendly and helpful, many reviews highlighted rude or unhelpful behavior from employees, particularly management.
Parking Issues
Customers consistently complained about the lack of parking availability and the difficulty of navigating the parking lot, which was described as cramped and poorly designed.
Facility Condition
The overall condition of the facilities, including fuel pumps and the parking lot, was criticized for being outdated and in disrepair.
JI
James Ash III
2 days ago
5.0
Best pilot on that side of the boot far as customer service. The light skinned lady with the colored eyes (didn’t get her name)was very nice and soft spoken. She made my visit feel like I was at a family members house. She gave me a receipt 😏😇
QQ
Quantavious
Feb 23, 2026
5.0
I would like to recognize this employee for their outstanding professionalism and consistent dedication to their work. They demonstrate excellent customer service skills, maintain a positive and respectful attitude, and go above and beyond to ensure customers feel welcomed and taken care of.
Their work ethic is reliable and dependable — they handle responsibilities efficiently, stay calm under pressure, and represent the company in a highly professional manner at all times. They show strong attention to detail, teamwork, and a willingness to help both customers and coworkers whenever needed.
Employees like this contribute greatly to the overall success and reputation of the business. Their consistency, professionalism, and commitment to excellence make them a valuable asset to the team and someone deserving of recognition and continued growth within the company.
OK
Olim kodirov
Feb 19, 2026
1.0
Nothing cantrol fuel pamp evervone shopping park fuel liens
CB
casey b
Feb 18, 2026
1.0
Awful in every way. The location with the round about is horrible. Very little parking and most of it is freaking "prime" paid parking, evil greedy company. And you pay for the privilege of getting to park at a pilot with no food of it's own, 2 showers that are never ready, and a Arby's. A freaking Arby's. May as well be eating out of a dumpster.
KM
Keyana Mercer
Feb 2, 2026
1.0
Waited for an hour for shower. Shower wasn't cleaned the guy just mopped the floor. It smelled like straight pee everything was dirty. I was scared to touch the walls.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at Pilot Travel Center in Hammond, LA?
Pilot Travel Center offers gas, diesel, DEF with high-speed pumps, clean restrooms, showers, Wi-Fi, overnight parking, fresh foods, snacks, drinks, and a driver’s lounge.
What are the operating hours of Pilot Travel Center in Hammond?
Pilot Travel Center in Hammond is open 24 hours a day, 7 days a week, including holidays with regular hours.
Can I reserve parking or showers at this location?
You can reserve parking and showers via the Pilot app or website using the Reserve Now feature.
What payment methods are accepted at Pilot Travel Center?
Accepted payment methods include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Does this location have CAT scales and laundry facilities?
Yes, this location has CAT scales. Laundry facilities may vary, so please contact the store for current availability.
Does Pilot Travel Center Hammond offer fuel options for diesel and gasoline vehicles?
Yes, the travel center offers gasoline, diesel fuel, DEF, and mobile diesel fueling services with high-speed pumps.
Are there nearby dining options near Pilot Travel Center Hammond?
Yes, nearby dining options include Arby’s, Waffle House, Punjabi Dhaba, Snappy Tomato Pizza, The Real Deal An American Kitchen, and Iron Skillet.
Where can I find nearby hotels close to Pilot Travel Center in Hammond?
Nearby hotels include La Quinta Inn & Suites Hammond, Colonial Inn Hammond, and Days Inn by Wyndham Hammond, providing convenient lodging options for travelers.
Are there other gas stations near Pilot Travel Center Hammond?
Yes, nearby gas stations include Shell, Mobil, Petro Travel Center, and Love's Travel Stop, giving you multiple options for fueling needs.
How can nearby places like Blue Rhino Propane Exchange assist customers at Pilot Travel Center Hammond?
Blue Rhino Propane Exchange nearby offers propane refills and exchanges, which can be useful for RV travelers and customers requiring propane services.
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