Gerber Collision & Glass

Reviews

• LM

  Lillian Mason

  Dec 18, 2025
  1.0
  I would not recommend this place to nobody not even my enemy. Picked car up and had to return the next day because work came apart. Refuse to fix what came apart, they zip tied it and told me I had to do a new claim because they saw another impact to the same location. Took it to Eastside Collision and they did an excellent repair.
• DP

  Donna Parent

  Aug 1, 2025
  5.0
  Very good work, good communication w staff. Also cleaned and Vacuumed my auto.reg updates on progress. Honest merchant Thanks,Donna
• DG

  Dakota Grant

  Jul 18, 2025
  1.0
  So far very unhappy with service. Dropped off my vehicle at my appointment drop off.at opening was told I will let you know tomorrow this is minor damage by the way. I have called after I get to call as promised and then I'm told oh its a work in and it was dropped of late. How is at open late. And I still have no idea what's going on. All I need is my estimate so I can plan my next move and they can't even do that. Do not say to a customer I will let you know by tomorrow and dont this is absolutely ridiculous we can't afford a rental and this is our means to get to work and kids to dr and we can't plan for anything.
• TL

  tabitha laboyteaux

  Nov 4, 2018
  1.0
  After having my car one week I was told it was ready to be picked up. When I got there and saw it I was disgusted. Broken fog light was installed in the bumper the paint job was horrible tape still on the car the aftermarket bumper that was put on did not fit and looked horrible. The fender liner was broken and then cut during instillation instead of replacing it they tried to cover it up. When we saw it tried to tuck it back in again we weren't looking and lie. Had to pull it out again for them to come up with excuses. The bondo that was put on the fender looked as though a toddler did it. Just HORRIBLE. after having my car over 3 weeks I went and picked it up. Upon initial inspection it looked ok. Not perfect but to be honest I was tired of dealing with the liars at this company now one week later every day we notice something else that Gerber broke and/or was broken during the wreck that they just simply covered up instead of fixing. I would NEVER RECOMMEND this company to anyone. Horrible service. Also, since my review they have commented saying that they have been trying to call me to resolve the issue. This is another LIE. Terry has my number I assure you I called MANY times while my car was there and not a single person from this place has tried to contact me.

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