AutoZone Auto Parts

4.2
365 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Thomas in Hammond, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hammond, LA or call us at (985) 345-3711.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2740 W Thomas, Hammond, LA
70401, United States

Hours

Reviews

4.2
365 reviews
5 stars
213
4 stars
78
3 stars
37
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Store Management

Feedback indicated mixed experiences with management, with some customers reporting rudeness and unprofessional behavior from certain managers.

Product Availability

Customers appreciated the availability of parts and the ability to find what they needed, although there were instances of incorrect stock information.

Checkout Experience

Several reviews mentioned long wait times at checkout and issues with service speed, particularly when only one manager was available.

Overall Satisfaction

While many customers expressed satisfaction with their experiences, there were notable complaints about inconsistent service and management issues.
  • AB
    Adonica Blevins
    Dec 22, 2025
    5.0
    They went above and beyond to help me with my battery issues
  • JJ
    Judi
    Nov 26, 2025
    5.0
    Hi I was there on October heading north on I55. My Mazda 3 practically quit on me. I rolled in to Hammond late that night with my two little animals. I was on my way to see my elderly Mom in Brandon, MS. It was scary for me since it was late and I knew things would be closed. I was traveling from Houston, TX after work. I had to sleep in my car that night since no one would allow my animals. Very early that morning I was waking up in the Autozone parking lot.... Needless to say Mr. Lawrence and his staff member (I wish I knew his name) with their initiative to go beyond was something you do not see these days! They both were so helpful and such a blessing to me the that morning. The free Diagnostic check AutoZone offers was SOO appreciated! They were able to narrow down the problem and were able to help me. With my car being an import they worked with me to use a universal part to at least get me going again until I was able to get to a Mazda dealership! Advising me what to do once I arrived at my destination. Mr. Lawrence was even nice enough to give me some numbers of people he knew in the Brandon area, since his parent reside close to where my Mom is. I did get to my Mom's safe and back in Houston fine. It's Thanksgiving and I am Thankful for Mr. Lawrence, his staff in the town of Hammond LA! May they be blessed for the kindness they offered a lady in distress! Mr. Lawrence, I do hope you are seeing your parents for the holiday and they are well, I do hope they know what a good man you are!! Judi Bagwell of Houston, TX.
  • PM
    Paulette Myers
    Oct 20, 2025
    5.0
    Today Arias B assisted me today on my purchase. She was very knowledgeable of the product I needed and with assisting me.
  • JW
    James Walker
    Sep 26, 2025
    5.0
    Good customer service and always ready to show you the deal
  • CR
    Collin Roberts
    Sep 24, 2025
    5.0
    Lawrence was very helpful and the service was great.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Hammond, LA?

AutoZone Auto Parts in Hammond, LA is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Hammond offer in-store pickup and same-day delivery services?

Yes, AutoZone Hammond offers both in-store pickup and same-day delivery services for your convenience.