AutoZone Auto Parts

4.2
362 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Thomas in Hammond, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hammond, LA or call us at (985) 345-3711.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2740 W Thomas, Hammond, LA
70401, United States

Hours

Reviews

4.2
362 reviews
5 stars
211
4 stars
77
3 stars
37
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the staff for being helpful, knowledgeable, and friendly, with several employees going above and beyond to assist.

Management Issues

Some reviews highlighted negative experiences with management, particularly regarding rudeness and unprofessional behavior, which affected customer satisfaction.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, although there were instances of items being unavailable or incorrect information being provided.

Checkout Experience

Several customers expressed frustration with long wait times at checkout and the need for more staff to handle customer flow efficiently.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • PM
    Paulette Myers
    Oct 20, 2025
    5.0
    Today Arias B assisted me today on my purchase. She was very knowledgeable of the product I needed and with assisting me.
  • JW
    James Walker
    Sep 26, 2025
    5.0
    Good customer service and always ready to show you the deal
  • CR
    Collin Roberts
    Sep 24, 2025
    5.0
    Lawrence was very helpful and the service was great.
  • DF
    Denita Forges
    Sep 16, 2025
    1.0
    This one star isn't for the help I got from Sean! He did an awesome job closing the sale and assisting me with everything I needed. Its just a very uncomfortable feeling when Bernard tells Sean to ask me to move over to help a customer. My $98 sale.shouldnt have been rushed if customer service is key to good business. I know some managers only care about the money in line but dont treat the money spent as a has been for a core return! Somebody help Bernard with that and you will have a store worth returning to with people like Sean on the front line!
  • MM
    michelle Marques
    Sep 12, 2025
    5.0
    Mr Bernard, Arius and Shaun took care of my needs immediately! Mr Bernard the store manager was so pleasant and willing to help me while another store was the complete opposite. I had a full warranty on my battery and was replaced immediately while another store stated it was not my battery and replacement was not issued. The Hammond store was perfection! Every auto one should take notes from the Hammond store! Thank you Hammond auto zone for taking great care of me and my car!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Hammond, LA?

AutoZone Auto Parts in Hammond, LA is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Hammond offer in-store pickup and same-day delivery services?

Yes, AutoZone Hammond offers both in-store pickup and same-day delivery services for your convenience.