Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Gretna, LA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gretna location today.
Location
Hours
Reviews
4.2
720 reviews
5 stars
497
4 stars
80
3 stars
33
2 stars
25
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Vehicle Condition
Several reviews highlighted issues with the condition of rental vehicles, including cleanliness and maintenance concerns.
Rental Process
Customers reported mixed experiences with the rental process, noting both quick service and significant delays, particularly during vehicle pickup.
Communication Issues
There were complaints about poor communication regarding vehicle availability and unexpected charges, leading to customer frustration.
Staff Professionalism
While many staff members were commended for their professionalism, there were instances of unprofessional behavior that negatively impacted customer experiences.
- CTCarly Turner4 days ago2.0Reserved a minivan, showed up on time, and was told they had over-rented them. Ended up waiting about 45 minutes while they searched for one. They offered me an “upgrade,” that I eventually took, but I booked a minivan because that’s what I needed, not something else. A simple phone call before I arrived would’ve saved a lot of time and frustration. Not the experience I expected.
- KTKim TaylorNov 8, 20255.0We returned a car that originally needed to be returned at the airport. Staff was extremely helpful and it saved us an hour on our trip. Thanks so much!
- JJJayOct 27, 20251.0They give raggedy vehicles to the insurance claim customers. So, if an insurance is providing you a rental vehicle due to an accident/claim- then this location will give you broken down cars and save the better ones for paying customers. I haven't rented as a paying customer- so I dunno how good their traditional cars are, but I'd assume they're better because they'd be outta business if they gave everyone broken down cars! My advice is to use another location if renting on an insurance claim!
- VTVi TranOct 23, 20255.0Great staff!!! Very respectful and patience . I was in and out of the place within 20 minutes.
- OBOH BrotherOct 8, 20255.0Kind and patient staff at the Belle Chasse location. They usually only have one person working and they always go the extra mile to help solve any issues here. I’d choose this location over the others available in the metro area.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Gretna, LA?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.
What are the business hours of Enterprise Rent-A-Car in Gretna?
Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM.
Where is Enterprise Rent-A-Car located in Gretna?
Enterprise Rent-A-Car is located at 928.5 Westbank Expressway, Gretna, LA 70053, USA.
How can I make a reservation for a rental car at Enterprise Gretna?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/la/gretna-1402.html or by calling +1 504-366-9400.
Does Enterprise Rent-A-Car in Gretna offer any discounts?
Yes, Enterprise offers discounts for active military personnel.
What payment options are accepted at Enterprise Rent-A-Car in Gretna?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I get a rental car pick up from the airport through Enterprise Rent-A-Car in Gretna?
Yes, Enterprise provides airport pick-up services.
What nearby restaurants can I visit before or after renting a car at Enterprise Gretna?
Nearby restaurants include Pho Bang Restaurant, Opelousas Chicken and Seafood, and Turmeric Indian Cuisine, perfect for dining options before or after your rental.
Are there any nearby transit or car services that can help me get to Enterprise Rent-A-Car in Gretna?
Nearby automotive services and dealers such as Halls Motorsports-New Orleans and Expressway Auto Sales can assist with related auto needs, complementing your visit to Enterprise.
What local attractions or stores can I explore while renting a car from Enterprise in Gretna?
You can explore local shops and attractions like Krazy Ray's Fireworks for shopping, Cute T Nails for beauty services, and Sam's Washington Bar for a relaxing time.