AutoZone Auto Parts

4.2
485 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone La Palco Blvd in Gretna, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gretna, LA or call us at (504) 391-2620.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
160 La Palco Blvd, Gretna, LA
70056, United States

Hours

Reviews

4.2
485 reviews
5 stars
300
4 stars
86
3 stars
46
2 stars
19
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Mal, Jannah, and Gio for their exceptional service.

Product Availability

Customers noted issues with stock availability, including instances where items were not in stock despite being listed as available.

Wait Times

Several reviews mentioned long wait times and understaffing, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, some reported rude or unhelpful staff, indicating inconsistency in service quality.

Technical Assistance

Customers appreciated the technical knowledge of staff who provided valuable assistance with diagnosing vehicle issues.
  • KB
    Kyren Burrle
    6 days ago
    5.0
    I had an amazing time with Mr Mel Johnson he gave amazing service
  • AJ
    Adrienne James
    Nov 5, 2025
    5.0
    The 2 gentlemen that assisted me at this auto zone were polite, professional and very helpful.
  • EC
    Eileen Curtis
    Nov 3, 2025
    5.0
    Great experience. Roxanne, Mel and Joe. Very helpful, courteous, professional
  • HW
    Hazle Wilson
    Oct 31, 2025
    5.0
    I went to the auto zone on general myers twice about my battery they kept telling me my battery was good so I can to the location 3014 and Mel and Roxanne took care of me right away trun out I need a battery which was still under warranty I live down the street from the store on general Myers I will tell all my family and friends if they want good service and friendly people come to 3014 Laplco because this is were i will becoming from now on Thanks Mel you made my day 😊 ☺️
  • PD
    PIZZA DAWG
    Oct 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Mal Johnson: An Absolute Lifesaver! ​I cannot recommend Mal Johnson enough! Seriously, if you need help, ask for Mal. ​My battery died unexpectedly, and I was sure I needed a whole new battery and an expensive tow. I limped my car into the AutoZone parking lot, and Mal was outside running errands. They immediately stopped what they were doing and came over to help. ​Mal didn't just try to sell me a battery; they took the time to run the free battery and alternator test right there in the parking lot. They quickly diagnosed the issue—it was a failing alternator, not the battery itself! Mal clearly explained what was happening, showed me the exact parts I needed on the shelf, and gave me great advice on how to handle the replacement. ​Mal’s combination of deep technical knowledge and genuine, friendly customer service is rare. They saved me money, time, and the headache of a misdiagnosis. This kind of service is why people choose brick-and-mortar stores over shopping online. Mal is a massive asset toAutoZone!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Gretna, LA?

AutoZone Auto Parts in Gretna, LA is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone provides in-store pickup as well as same-day delivery services for customer convenience.