Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Westbank Expressway in Gretna, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gretna, LA or call us at (504) 363-2044.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
370 reviews
5 stars
230
4 stars
62
3 stars
30
2 stars
6
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Sheldon, David, and Donald, while others reported negative experiences with rude employees.
Product Knowledge
Several reviews highlighted the expertise of employees in assisting with vehicle issues and product recommendations, although some customers felt that certain staff members lacked knowledge.
Mixed Experiences
While many customers had positive interactions and appreciated the service, there were notable complaints about poor customer service and unhelpful staff.
Efficiency
Customers frequently mentioned quick service and efficient problem resolution, particularly regarding battery replacements and diagnostics.
Store Management
The new management, particularly Sharlene and Donald, received positive feedback for improving the store's atmosphere and customer service.
- AIAireanna Ivy1 day ago1.0The women working at this location including the manager were extremely rude and completely ruined my shopping experience.
- FPfarrell parsonsNov 15, 20255.0She was amazing really good customer service
- NMNature MNov 13, 20255.0Store Manager Sharlene . was helpful locating correct part needed
- SMSean MoppertNov 13, 20255.0Great and timely service. Swapped my battery for new one and had me back on the road this morning.
- LOLumar OgdenOct 19, 20255.0When I arrived at Autozone, Sharlene greeted me and asked what the problem was with my vehicle. Because of her expertise in the mechanics of vehicles and how to resolve my issue, she effectively fixed the problem. I would highly recommend this Autozone to anyone because of Sharlene’s professionalism!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Gretna, LA?
AutoZone Auto Parts is open Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts in Gretna offer same-day delivery and in-store pickup?
Yes, the Gretna location offers both in-store pickup and same-day delivery services.
What types of products can I find at the AutoZone in Gretna?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
Which auto parts brands are available at AutoZone in Gretna?
The store carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Gretna for customer service?
You can call them at (504) 363-2044 or email customer.service@autozone.com for assistance.
Is there a contact toll-free number available for AutoZone?
Yes, the toll-free phone number is 1-800-288-6966.
Are there any nearby restaurants to AutoZone where I could eat before or after my visit?
Yes, nearby dining options include Dickey's Barbecue Pit, Trailer Birds, Big Deal Burger, Wing Boss, Wendy's, Moe's Southwest Grill, Subway, Legacy Kitchen's Steak + Chop, and Taco Bell.
What nearby places can help with financial services or money transfers around AutoZone?
Nearby financial service locations include Coinstar Kiosk and Western Union; also, there's a LibertyX Bitcoin ATM for currency exchange.
Are there any nearby stores or vendors where I can shop for additional automotive or outdoor gear?
Yes, nearby you can find another AutoZone store, Academy Sports + Outdoors for sporting goods and outdoor gear, and Cox Store for electronics.
What social media pages can I visit to learn more or stay updated about AutoZone Gretna?
You can follow their Facebook page at https://www.facebook.com/704924746305548 or their Twitter handle @autozone.