AutoZone Auto Parts

4.2
374 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Westbank Expressway in Gretna, LA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gretna, LA or call us at (504) 363-2044.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
91 Westbank Expressway Ste 100, Gretna, LA
70053, United States

Hours

Reviews

4.2
374 reviews
5 stars
233
4 stars
62
3 stars
30
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Sheldon, David, and Donald, while others reported rude and unhelpful interactions.

Staff Knowledge

Several reviews highlighted the expertise of employees in assisting with vehicle issues, although some customers noted a lack of knowledge among certain staff.

Mixed Experiences

While many customers had positive experiences and appreciated the service, there were also numerous complaints about poor customer service and unhelpful staff.

Management

The new store manager, Sharlene, received positive feedback for improving the store's atmosphere and customer service.
  • TA
    Teddy Army
    6 days ago
    1.0
    The rudeness of the black Lady is reaching a high level. She needs to be working in the storage room not in the customer service.
  • LH
    Leo Harding
    Dec 21, 2025
    5.0
    Jaekwon and Sharlene with above and beyond to provide exceptional services.
  • DG
    Dhcreeion Glapion
    Dec 18, 2025
    5.0
    Charlene was amazing. I appreciate her so much.
  • PT
    Patrick Theriot
    Dec 9, 2025
    5.0
    Always great service! Shout out to Laken who is always smiling as she gives great customer service.
  • AI
    Aireanna Ivy
    Nov 23, 2025
    1.0
    The women working at this location including the manager were extremely rude and completely ruined my shopping experience.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Gretna, LA?

AutoZone Auto Parts is open Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Gretna offer same-day delivery and in-store pickup?

Yes, the Gretna location offers both in-store pickup and same-day delivery services.