Gerber Collision & Glass

Reviews

• DB

  Duke Bradley

  Jan 5, 2026
  1.0
  Never. NEVER take your vehicle, whether it's a car, truck, SUV, riding lawnmower or bicycle to this facility. This place has horrible customer service and the "work" they do is even worse. After I was rear ended, I went to Gerber mainly because it was a preferred repair facility through my insurance company. They kept it two weeks past the time they said it would be finished. No problem. Things happen. Understood. When I finally got my vehicle back, it was visibly worse than what it was originally. Plus, they barely even washed it. I had to bring it back on two separate occasions to fix what they failed to fix the previous times. After the last visit, I took it to a REAL facility and was told that not only did they over charge me, but their work wasn't done right. Stay FAR away from Gerber Repair!!!
• NB

  New Beginnings2025

  Nov 19, 2025
  1.0
  Very rude
• SF

  Susan Fath

  Oct 14, 2025
  1.0
  What h out when paying by check they will cash your check electronically and then a week later deposit it so you get charged twice called my bank and they are fixing it they should have not been able to do this as the check had no markings on it and it should have when it was processed electronically when I called them they said I had to prove it well it was right in front of them did not want to fool with them ever again my bank said when I called they were already working on it as the check was cashed twice Beware
• AF

  Andrew Fath

  Oct 14, 2025
  1.0
  The car repairs were well done, but the people who handle payments are extremely sketchy. When I paid my deductible via check when repairs were done, they immediately electronically deposited it, and then a week later somehow also physically deposited it in their bank. Upon calling, they told me that they saw the double deposit but I had to still come in to "prove" it and that they had no idea how long it would take for corporate to fix their mistake. Don't play with people's money. I would not recommend Gerber to anyone.
• SW

  Shaun Wright

  Jan 12, 2025
  1.0
  I brought my vehicle to Gerber Collision in Gonzales,La. My car was there almost two months.The adjuster, Phuong V. , missed a lot of damage caused by the accident. I had to go over there twice and point out noticeable damage he should have seen when he did his first assessment.The communication with the adjuster,Phuong V , and Gerber Collision was awful,very unprofessional.Almost two months he should have seen all the noticeable damage. I will never go there again or recommended anyone to go there. Very unprofessional!!!!!!

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