Goodyear Auto Service

Reviews

• VE

  Vinny Eid

  4 days ago
  5.0
  Billy and Josh were phenomenal. This Goodyear team is definitely a team that everyone needs to check out and rely on because of their expertise and willing to go above and beyond in order to ensure a safe road trip ahead. Come check them out really great prices as well, But seriously expertise is irreplaceable and priceless. THANK YOU Lifesaver
• WW

  Will

  Nov 17, 2025
  5.0
  I’ve been a loyal customer of Tire Discounters and Discount Tire for about 25 years when I lived up north, so those were always my go-to shops. After moving here and realizing neither was conveniently located, I started looking for a new place I could trust. I had never been to a Goodyear service center before, and I’d never even owned Goodyear tires — which is ironic, considering I grew up in Akron and drove past the Goodyear headquarters sign almost daily. So this was truly a new experience for me. I recently visited this Goodyear service center and had an excellent experience from start to finish. The staff were incredibly friendly and welcoming, and they never made me feel rushed. The manager, Tom, took the time to answer all of my questions, walk me through my options, and make sure I felt completely confident in the decisions I was making. The work was done efficiently and with great attention to detail. When everything was finished, the results looked fantastic — clean, professional, and exactly what I hoped for. It’s clear that the team here truly takes pride in what they do. And for the first time, I even feel a sense of pride driving around on my new tires. Overall, I’m extremely happy with the service I received. I’ll be bringing all of my vehicles here from now on, and I wouldn’t hesitate to recommend this shop to anyone in need of tires or automotive services. Great people, great work!
• ES

  Eric Smith

  Nov 16, 2025
  5.0
  Quick service. Kyle was very helpful an accommodating. Excellent customer service.
• JF

  JOE FINNEMAN

  Nov 8, 2025
  1.0
  Been getting my oil changed here for 8 years, same oil, decent price. Told today I had to switch to synthetic for 3 times the amount. Will find a new place, so long Badyear!!
• JW

  Joseph Williams

  Oct 18, 2025
  1.0
  If i couod give 0 i would. Needed tires to be balanced and rotated and an alignment. Called to set up an appointment and was told to bring it in now there's no wait. So 10 minutes later I was there check my truck in and was told it shouldn't be more than a couple hours. Well an hour later a different guy shows up and starts asking me the same check in questions because they couldn't match me with the truck in there system(its my bosses truck which i had told the first guy and he found it immediately). So I got curious and the truck hasn't even left the parking spot where I had drivin it into. Asked what was going on, and a third guy had to come out and tell me that there's a lot of cars in front of me and they're busy. I tried to explain that had originally called to set up an appointment and was told there was no wait. The guy then tells me (within the 10 minutes that I drove there) they got slammed at 9:00am; on a Thursday mind you. So they immediately pull my truck in and I start paying closer attention to it, another hour goes by and someone finally starts working on my truck when I mention it to the tech. And he says it will be ready in an hour. It's 11 at this point so I go to lunch. Get back at 12, and guess what, my trucks sitting in the same bay with nothing being done to it. But guess what, 4 people that came in an hour after I got there got there car serviced and left before they even touched my truck. Once they were done with the 4 other vehicles they finally started on my truck, and guess what, took another hour and 30 minutes!!!!!! What was supposed to be a couple hours(in at 9, out by 11) turned into almost 5 hours. I was highly pissed, they couldn't even tell me why, never gave me any updates or explanations. Except once asking me if id pay more for something else they found. No one communicates with each other there nor with customers. Everyone that came after me that was serviced an left before me even questioned them about why it was taking so long and why no one was willing to offer any updates.

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