Goodyear Auto Service

Reviews

• JF

  Justen Ford

  4 days ago
  1.0
  This place will lie to you, knowing you are on the side of the interstate trying to find a tire shop that has the tire brand you are looking for. These people had the audacity to have an entire conversation with me about the specific tire brand and size I needed being in their inventory only to get me towed here to try to slip it by me that they were about to install a completely different brand tire on my vehicle. When confronted about it by me, the guy who was the one that spoke with me on the phone, casually said "oh yeah, we dont carry that. But I've got you this tire instead." As if I did not ask him multiple times on the phone and even show surprise that this business actually had the tire I needed since it was the first business I called in that situation. I did find some great help with Firestone though, they didn't lie, they said they had to order the tire, like I expected and would have accepted had this business been honest and said that. DO BETTER, LIES ARE BAD BUSINESS.
• AH

  Alyssa Holden

  6 days ago
  5.0
  I had such a wonderful experience at Goodyear Auto Service in Covington. Billy Russell was incredibly kind, knowledgeable, and professional from start to finish. He took the time to explain everything clearly, answered all of my questions with patience, and made me feel completely confident in the service provided. It’s not every day you come across someone who genuinely cares about their customers and operates with such integrity. The entire experience was smooth and reassuring. I highly recommend Billy and his team if you’re looking for honest, dependable, and top-notch service!
• BR

  Brian Richmond

  Feb 18, 2026
  5.0
  I had a fantastic experience at Goodyear Auto Service when bringing in my kids’ car for a new set of tires and a wheel alignment. From start to finish, the team was professional, honest, and incredibly helpful. Craig Steward, the Assistant Service Manager, patiently went over all of my tire options and helped me make the best choice for my situation and budget. He was able to get me scheduled right away, which I truly appreciated. Craig, you rock!!! Keep it up!!! William “Billy” Russel, the Service Manager, made sure the work was completed properly and thoroughly. What really stood out was that he took the time to review other maintenance recommendations with me — not in a pushy or upselling way — but genuinely to make sure my kids would be driving a safe and reliable car and wouldn’t end up stranded on the side of the road. Couldn't thank you enough!!! The entire Goodyear team did a great job, and I’m very grateful for their professionalism, transparency, and care. It’s reassuring to know there are still service centers that truly look out for their customers. They’ve definitely gained a lifelong customer, and I highly recommend them!!!
• AW

  Alissa Warren

  Dec 30, 2025
  5.0
  Billy and his crew are just awesome. I had an emergency and they were helpful and just wonderful in a very stressful situation. They went above and beyond! Thank you guys you were a bright light on a really bad day! May god bless you guys! Alissa Warren
• A

  Прийде день

  Dec 9, 2025
  5.0
  went in for alignment and shocks, no problems