Eddie Tourelle Hyundai

4.6
1286 reviews

About

Hyundai DealerCar DealerUsed Car Dealer
For over 19 years, Eddie Tourelle Hyundai has stood ready to serve the people of our southeastern Louisiana communities. Buy smart... buy Northpark! Your Hyundai source since 2004.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Eddie Tourelle Hyundai
200 Holiday Square Blvd, Covington, LA
70433, United States

Hours

Reviews

4.6
1,286 reviews
5 stars
1,094
4 stars
55
3 stars
22
2 stars
26
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting exceptional service experiences.

Sales Experience

Several reviews noted smooth and hassle-free car buying experiences, with specific salespeople receiving high praise for their professionalism and support.

Service Efficiency

While many customers appreciated the quick and efficient service, some expressed dissatisfaction with long wait times during service appointments.

Communication Issues

A few customers reported issues with communication regarding service options and delays, indicating a need for improvement in informing customers.

Mixed Experiences

While many reviews were positive, there were notable negative experiences related to sales tactics and perceived disrespect, particularly in high-pressure situations.
  • RD
    Robin Dillon
    Nov 15, 2025
    5.0
    2025 Genesis G80.. Jerry went above and beyond to help us with our purchase of the beautifully amazing new 2025 G80. He was so helpful, and worked hard to get us what we wanted. Everyone was very friendly and made us feel like welcome. By the way, we got a great deal. Great job @ team Eddie Tourelle Hyundai
  • AC
    ANDY CHREENE
    Nov 11, 2025
    5.0
    Our salesman Preston was EXTREMELY knowledgeable of the product he was selling, and was a pleasure to work with! The purchase process was an enjoyable experience, from start to finish, and I highly recommend anyone in the market for a vehicle go see the great people at Eddie Tourelle!
  • AT
    Adam T.
    Nov 10, 2025
    5.0
    Had a terrible experience with the Matt Bowers (their competition) in every way possible. The finance department was pushy about extended warranties yet "couldn't find the booklet" (lol) to show anything in detail, then lost my paperwork multiple times. The service department I'm fairly sure broke the car which unfortunately resulted in a Lemon buyback after 6 months (3 months of them being no contact, wouldn't answer almost daily calls) of fighting while the car sat at the dealership. Didn't plan on using Hyundai ever again until we went here. This experience has been the polar opposite in every way. The staff here were amazing from the start to finish, Chad is a stellar salesman and absolute asset to the team. Financing was easy and unlike the other place, explained everything thoroughly without being pushy at all. Had the car about 6 months now, the service team has been consistently great when going in for maintenance. I drop it off typically so can't tell you how fast they are, but they always have called to update status if there was an issue or delay. Overall
  • GS
    Greg Schamberg
    Nov 6, 2025
    5.0
    We live in New Orleans, so we first tried a local dealer in Metairie to check out a new Santa Fe hybrid. It was a high pressure, condescending, and an incredibly off-putting environment. We left knowing we liked the vehicle, but also knew we couldn't buy from a place like that. Decided to shop from home and find exactly what we wanted before attempting to visit another showroom. The first person I spoke to was Bryce. He was helpful (but not pushy) and gave me great info without any unnecessary salesmanship. Today, I followed up to confirm pricing and spoke to Wes. After letting him know my pricing request, I told him that if we decided to buy, that we'd drive up the following day. He immediately offered to detail the vehicle and deliver it to us at home. I think we were sold right there. On top of that, they gave me a little better price than a competitor and made the whole process as seamless as possible. First call today was about 2pm. The car was delivered to my door by Jarrett, just before 5:30 pm. Took 5 minutes to sign some paperwork and hand over the keys. I can't stress enough how easy this whole process was. Bryce, Wes, Tony, and Jarrett are absolute professionals. They aren't pushy. They seem to truly respect your time. If this all sounds good to you, then this dealership is your spot.
  • BB
    Boomer
    Nov 3, 2025
    5.0
    2026 Palisade hybrid.. Jarret went above and beyond to help us with our purchase of the beautifully amazing 2026 Palisade hybrid. He was so patient, helpful, and worked hard to get us what we wanted. Everyone from Jarret, Mike to Josh was very friendly and made us feel like family. And on top of that, we got a good deal. Great job team Eddie Tourelle Hyundai!!!!!!!

Frequently Asked Questions About Eddie Tourelle Hyundai

What is Eddie Tourelle Hyundai and where is it located?

Eddie Tourelle Hyundai is a Hyundai car dealer located at 200 Holiday Square Blvd, Covington, LA 70433, USA.

What are the operating hours of Eddie Tourelle Hyundai?

Eddie Tourelle Hyundai is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 7:00 PM, and closed on Sundays.