For over 19 years, Eddie Tourelle Hyundai has stood ready to serve the people of our southeastern Louisiana communities. Buy smart... buy Northpark! Your Hyundai source since 2004.
Customers consistently praised the friendly, helpful, and professional staff across both sales and service departments.
Service Efficiency
Many reviews highlighted the timely and efficient service provided, with several customers noting quick turnaround times for maintenance.
Sales Experience
The sales process was described as smooth and stress-free, with multiple customers recommending specific salespeople for their exceptional service.
Communication
Customers appreciated the clear communication regarding service updates and vehicle details, contributing to a positive overall experience.
Areas for Improvement
Some customers expressed dissatisfaction with longer wait times for service appointments and issues with parts availability.
SB
Shelly Blackledge
3 days ago
5.0
Great service. Blythe was friendly and made it easy to stop in for my 2025 Palisade 12000 mile service. She answered my questions and had me on my way in 1 hr 15 minutes.
DN
Denise N
4 days ago
5.0
This was one of the best appointments we’ve ever had at a Hyundai dealership! This was our first visit to this location but it won’t be our last. Blythe our service advisor was excellent, efficient, friendly and knowledgeable. Stayed on top of everything and kept us posted.
AJ
Avis Juan
6 days ago
5.0
Very quick service. Thanks to my salesman, Preston, for making my appointment. Thanks to Blythe in the service department. Both are always willing to help me in any way.
MS
Michael Schoen
Jan 3, 2026
1.0
I arrived thirty minutes early to my appointment. I was advised by the scheduler that afternoons were faster. I expressed the need that I needed help connecting my phone to the car as well as an oil change due to new handsfree law going into effect..I waited for three hours and my phone was still not connected to the car. This is the third time I have had to wait over several hours for a basic oil change. UNACCEPTABLE!
RW
Richard Wolfe
Jan 1, 2026
5.0
Our service writer was Steven and he kept us up to date on our repair status and well informed. As to the repairs, they took us in earlier than our appointment and completed everything, except for parts that were ordered under our extended warranty. Eddie Tourelle’s did all this just a day and a half before the New Year Holiday. We couldn’t more pleased!